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2017 Ford F-150: screen or infotainment failure

7 of the 1,469 complaints about the 2017 Ford F-150 describe screen or infotainment failure.

owner complaints
7
of this car's complaints
0%
recalls
2
Is there a fix? There are 2 recalls and 71 service bulletins for this area of the car. See below

Screen or infotainment failure by model year

What owners say

Filed Mar 6, 2026 · Transmission · WI

The transmission lead frame failed and was replaced by a repair facility. One morning while driving on the interstate, I noticed the information display would randomly lose the 1,2,3,4,5,6 gear indicators. Within a few miles the transmission slammed down from 6th gear to 3rd. Then the display would become blank again. After leaving work the trans wouldn't shift above 4th and then the info diplay would randomly go blank. Upon exiting the interstate, the trans shifted down hard to 2nd gear and my rear wheels began to skid on the ramp almost causing loss of control. The wheels unlocked once a lower speed occured. Upon turning onto the two lane road and getting back to speed, the trans was stuck in 3rd gear. I slowed down and came to a complete stop, upon proceeding the trans then was locked in 2nd gear and the doors would not lock. I slowed down to 5mph and the doors locked, then the trans would shift up in gears. I stopped by the repair facility and they used a snap-on scanner to determine it was the lead frame issue as they'd repair many prior. When leaving the shop the trans was "stuck" in neutral and the truck wouldn't shift to a gear. With moving the shifter several times I was able to find a gear and proceed home. The trans then shifted extremely hard at times, or slip gears as well if accelerating. Upon driving the truck back for my appointment two days later I once again had the 2nd gear wheel skid from 6th gear slamming down hard into 2nd. The lead frame was replaced and the vehicle has been great since without issue.

Filed Oct 21, 2024 · Electrical, Engine · KS

My cam phasers are starting to go out vehicle has 97,000 miles. Also, the screen display for stereo goes black frequently.

Filed Jan 29, 2024 · Transmission · TX

Very scary and I was only going about 25 mph. Had I been in a freeway it could’ve been much worse. Transmission display started glitching in and out. Truck started shifting on its own violently, even screeching its tires at one point. It could not decide what gear it was supposed to be in. I pulled over and turned truck off. Attempted to restart but truck would not start because it apparently did not think it was in park. Tow truck showed up. Vehicle then started and check engine light appeared. Truck was towed to Ford dealer-transmission control module deemed bad and had to be replaced. Problem had happened weekend before and check engine light came on. I took to auto zone right next to where I was and they pulled the code “P0706.” But code was cleared and check engine light went off. I managed to make it home and called ford and told them what truck was doing. They told me there was nothing they could do without the check engine light on to diagnose it and to keep driving it until it happened again and the check engine light came on. The next weekend was the first time I had attempted to drive it because I did not feel safe in it.

Filed Sep 6, 2022 · Driver assistance · CT

Rear camera not working. First it was just the striped screen and now just a black screen and hard to see images. See attachment provided

Filed Jun 24, 2022 · Electrical · VA

The first time I had a problem was after refueling the gear display went blank and as I started to drive it felt like the truck was not in 1st gear. I stopped turned off the truck and restarted and it was OK. I took it to my mechanic and he did a diagnostic which showed error codes p0706 p0707 p1702 and p1721. He couldn’t replicate the problem and thought is may have been a moisture problem since we had been getting heavy rains. The next time it happened it happened I was on I195 in Richmond driving at 55 mph and the gear indicator lights flickered and then went off and the truck downshifted and slowed suddenly. The indicator lights came back on quickly and everything was fine. I went back to the mechanic and he got the same error messages. It was not raining this day

Filed Jul 23, 2020 · Driver assistance, Electrical · 41,400 miles · PA

After last sync 3 update restarted truck and touchscreen failed to work, or have the GPS map shows up. Cannot program GPS for directions apim failure only 41752 miles on truck.

Filed Dec 12, 2018 · Driver assistance, Electrical · 20,803 miles · NE

Tl* the contact owns a 2017 ford f-150. When the vehicle was parked overnight in cold weather, the fuel gauge, speedometer, weather control, radio, and odometer would freeze and fail to work. Occasionally, a "transmission not in park, emergency brake is on, service is needed" message was displayed. The vehicle was taken to baxter ford west dodge (18505 california street, elkhorn, ne 68022, 855‑494‑0107) to be diagnosed, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 208,003. *dt

Service bulletins that may apply

Related recalls

Electrical system: instrument cluster/panelReported June 9, 2026 · 4,445 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2017 F-150 vehicles previously repaired incorrectly under recall number 17V053. The instrument cluster may lose power after initial vehicle start-up in cold ambient temperatures. Several gauges, including the transmission gear position indicator, may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Risk
An instrument cluster that fails to display critical safety information, such as gear position or warning lights, increases the risk of a crash or injury.
Remedy
Dealers will update the Instrument Panel Cluster Assembly (IPC) software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26C26. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on on July 6, 2026.

Recall number 26V370000 · Recall details

Electrical system: instrument cluster/panelReported January 24, 2017 · 6,792 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2017 F-150 trucks equipped with an eight-inch productivity screen. In these vehicles, the instrument cluster may lose power after the initial vehicle start-up in cold ambient temperatures. Several gauges, including the transmission gear position indicator, may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicles Safety Standard (FMVSS) number 102, "Transmission shift position sequence, starter interlock, and transmission braking effect."
Risk
If the transmission gear position indicator fails to illuminate, the driver may be unable to tell the transmission shift position, increasing the risk of a crash or injury from unintended vehicle movement.
Remedy
Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began February 20, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17C01.

Recall number 17V053000 · Recall details

Questions about the 2017 Ford F-150 screen failure

Is screen or infotainment failure a common problem on the 2017 Ford F-150?

7 of 1,469 owner complaints about the 2017 Ford F-150 (0%) mention screen or infotainment failure. The model year with the most reports is 2016.

Is there a recall or service bulletin for this on the 2017 Ford F-150?

There are 2 recalls and 71 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Ford F-150

Check engine light 113Door locks 97Jerking 71Harsh shifting 64Won't shift 64Transmission failure 59Stalling 49Loss of power 45Knocking 34Engine failure 33Slipping 33Fire or smoke 32Hesitation 29Brake failure 26Grinding brakes 25Power steering loss 25Adaptive cruise 21Backup camera 21Overheating 21Shudder 21ABS 12No deployment 12Won't start 12Start-stop 11Misfire 10Wipers 10Key fob 9Warning lights 7Tire blowout 5

All model years of the Ford F-150

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