2014 Ford F-150: screen or infotainment failure

Filed Jun 15, 2026 · Transmission · 204,000 miles · OR

The contact owns a 2014 Ford F-150. The contact stated that while his girlfriend was driving approximately 50-55 MPH, the vehicle unexpectedly downshifted into first gear, and the rear wheels locked up, causing the vehicle to stop in the middle of the road in a slightly sideways position. The powertrain warning light was blinking, and the infotainment screen turned black. Upon restarting the vehicle and shifting to drive(D), the vehicle responded briefly and made a clunking sound. The instrument cluster and the infotainment system were inoperable. The vehicle was towed to an acquaintance's residence, who informed the contact that the VIN was included in the federal safety agency Campaign Number: 24V444000 (Power Train). The vehicle was then towed to the contact's residence. The vehicle was later towed to the dealer at the owner's expense. The dealer diagnosed the vehicle and determined that the PCM had failed and could not connect to the computer at the dealer. The dealer determined that the PCM needed to be replaced for further diagnostic tests. The vehicle was not repaired. The manufacturer was contacted, and several complaints were filed. The failure mileage was approximately 204,000.

Filed Nov 8, 2025 · Visibility · CA

The rear-view camera began working intermittently, and displaying a scrambled image when it did not work. It then stopped working all together and now only displays a blank screen. This began about 2 years ago, and it finally stopped working altogether about 1 year ago. I want to report it because the current rear-view camera recall stops at the 2015 model year, but my 2014 has the same problem.

Filed Sep 9, 2025 · Visibility · MI

Rear backup camera shows a blank screen intermittently / unpredictably. The dealership was unable to replicate it (because it occurs intermittently) while in for another repair so no repair attempt was made. It makes backing out of parking spaces safely difficult. It's been like this for about 5 years. I can make it available for inspection.

Filed Mar 24, 2025 · Driver assistance · 200,000 miles · OK

The contact owns a 2014 Ford F150. The contact stated that on several occasions while the vehicle was being reversed, the rearview camera displayed a solid black screen, or an inverted screen. The contact stated that the screen failed to display as intended. The contact stated that on a separate occasion, while driving at an undisclosed speed, the navigation system screen displayed a black screen. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

Filed Jul 18, 2024 · Driver assistance · 108,000 miles · OK

The contact owns a 2014 Ford F150. The contact stated that on several occasions while the vehicle was reverse, the rear-view camera displayed lines across the screen, a solid black screen, or an inverted screen. The contact stated that the screen failed to display as intended. The contact stated the message to contact the dealer was displayed. The vehicle was taken to a dealer where it was determined that the rear-view camera needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 108,000.