2013 Ford F-150: screen or infotainment failure

Filed May 6, 2026 · MN

Rear camera is intermittent. Many times as im utilizing it the camera will fail leaving me a blank screen or distorted. This is a safety issue because it occurs during a vehicle movement. A warning sign appears after the fact to have it serviced by a dealer.

Filed Sep 19, 2025 · FL

I have a 2013 F150 XLT. It is displaying the same backup camera issues that the recent recall has described, however it is not included in the recall. When I put the transmission in reverse, the backup camera display is either blank, shows a momentary blue screen, then blank or shows a distorted reversed image with no guidelines. I'm just reporting this information in an effort to expand Ford's recall to all years/models effected by this backup camera fault. Thanks.

Filed Aug 24, 2025 · NJ

The issue involves the rear backup camera system on my 2013 Ford F-150. The camera functions intermittently — sometimes it goes completely black, other times it freezes and does not change image, and occasionally displays a message that says "Camera Unavailable." This happens unpredictably and may change mid-use, even while the vehicle is actively reversing.e component that has failed is the rear-view backup camera system, which appears to be a software-related malfunction (as similar issues have been recalled in newer Ford models). The vehicle and system are available for inspection upon request.This failure presents a significant safety hazard. Because the camera may stop working mid-reverse, it can result in an inability to see behind the vehicle, potentially causing injury to pedestrians (especially children or people in blind spots), damage to property, or accidents in tight spaces. The inconsistent nature of the issue makes it particularly dangerous, as a driver may unknowingly rely on a malfunctioning system.Yes, I contacted the local Ford dealership to report the issue. They acknowledged the possibility of a software or system issue but stated I would need to pay $250 for a diagnostic, which would not go toward the cost of any repair. Due to the high diagnostic fee and the fact that this may be a systemic issue, I have not proceeded further yet.There were no prior warning lamps or alerts before the issue started. The only messages displayed occur at the moment of failure and include "Camera Unavailable" or a blank screen with no visual feed. These symptoms began in April 2025 and have continued sporadically since then.I am submitting this complaint because this is a serious safety concern, and I believe there may be a broader software issue affecting earlier Ford models, similar to those recalled in newer vehicles. As the driver, I should not bear responsibility for a system that is inherently defective and critical to safe vehicle operation.

Filed Apr 2, 2025 · Transmission · 78,000 miles · NC

The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle lost power. The infotainment system went blank, and the power train and check engine warning lights illuminated intermittently. The vehicle was steered to the side of the road and turned off. The contact stated that on the last occasion when the vehicle experienced the failure, the rear wheels locked up, causing the contact to lose control of the vehicle briefly. The vehicle was taken to a dealer where it was diagnosed that the molded lead frame needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with Manufacturer Recall Number: 19N01. The manufacturer was notified of the failure. The failure was approximately 78,000.

Filed Mar 27, 2025 · Transmission · MS

I was driving at about 65-70mph. The yellow wrench light came on. My spedometer went to zero and my digital screen went blank. I exited the road and restarted the truck. Everything seemed to be operating properly so I got back on the road. I got back up to 65-70mph and then heard a loud bang from the engine and my back tires locked up. I was able to exit the highway safely and called a tow truck. 1. Powertrain, vehicle was repaired 25Mar25. No I do not have any of the old parts. Disposed of by dealership. 2. Easily could have caused an accident. I was very lucky. 3. Dealership confirmed the problem and installed new tech. Adaptive transmission system. 4. We paid cash. As there was no accident or injuries, no police report was necessary. 5. Yellow wrench light appeared on the instrument display, then spedometer went to zero even though I was traveling 65-70mph. Additionally, my main digital display went blank (not the radio/nav display). This was the first time any of these symptoms happened. Although my 2103 is not within the Ford recall window for this identified issue, it is quite clear that this is incredibly similar, if not exactly the same safety problem. We received a letter from Ford some years ago, acknowledging the potential issue, but it said no fix was available at that time. No recall was issued for my 2013 Ford F150 XLT EcoBoost.

Filed Mar 25, 2025 · Electrical, Engine · 116,000 miles · TX

The contact owns a 2013 Ford F-150. The contact stated while driving on several occasions at various speeds, the transmission unexpectedly downshifted to a lower gear and the vehicle lost motive power. The power train and check engine warning lights were illuminated. Additionally, when the vehicle downshifted, the information on the infotainment screen disappeared. The vehicle was restarted, and the screen reappeared. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 116,000.

Filed Jan 15, 2025 · Transmission · 156,000 miles · NC

The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the transmission unexpectedly downshifted from 5th gear to 3rd gear. The contact stated that occasionally, the vehicle lost motive power and stalled. In addition, the instrument cluster had displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a failed molded lead frame control module. The contact was informed that the molded lead frame control module needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under recall or special programs. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 156,000.

Filed Aug 9, 2021 · 148,000 miles · TX · crash · 1 injury

The contact owns a 2013 Ford F-150. The contact stated that while his daughter was driving at highway speed,her USB port had initially failed to operate as needed and that soon after, the display screen had drawn completely blank. The contact's daughter had pulled over and restarted the vehicle multiple times but the failure persisted. As she proceeded to drive the vehicle at 40 MPH, the vehicle independently downshifted as the vehicle stalled without warning. Due to the failure, the contact hit another vehicle from behind. The air bags did not deploy upon impact. No medical attention was given at the scene; however, his daughter did suffer minor bruising. The whereabouts of the other driver was unknown. A police report was filed. Due to the failure, the vehicle was towed to a dealer where they have yet to inspect or diagnose the failure. The contact stated that his vehicle was previously placed under the federal safety agency Campaign Number: 19V433000 (POWER TRAIN) which he linked to his failure. The manufacturer had yet to be notified of the failure. The vehicle remained in the possession of the dealer. The failure mileage was approximately 148,000.

Filed Nov 25, 2019 · Transmission · 97,500 miles · WA

My 2013 f-150 will suddenly downshift while I am doing 25-35 MPH. Sometimes it will not upshift from 1st gear. It may take several seconds or several minutes for it to shift out of 1st gear. When it does upshift again it will slam into the higher gear. Sometimes the speedometer stops working, the airbag icon comes on, the engine icon comes on, a wrench icon comes on, sometimes the display is a series of dashes and sometimes the display is blank. If I stop and restart the engine sometimes the symptoms go away and sometimes the icons remain visible.

Filed Oct 23, 2018 · Transmission · 51,000 miles · KS

Vehicle experienced erratic shifting when at speed on the highway and when accelerating from a stop on multiple occasions. Speedometer, gear display and other dashboard indicators stop functioning when it happens. Transmission may stick in 3rd gear depending on current speed when it happens and in some cases the wrench icon shows on the digital display. Stopping and restarting vehicle usually makes it go back to normal temporarily. Local dealer diagnosed the problem as the transmission lead frame connector and replaced but cost was not covered current 2011-2012 recall.

Filed Aug 24, 2018 · Acceleration, Electrical · 102,000 miles · OH

Tl* the contact owns a 2013 ford f-150. While driving 25 MPH, the vehicle was shifted into third gear and decelerated on its own. The contact stated that the tachometer and speedometer ceased to display and the instrument panel went blank. The dealer and manufacturer were not made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was 102,000.

Filed Jan 16, 2017 · Transmission · 12,000 miles · SD

I've repeatedly taken this vehicle to the ford dealer. It has the stutter shift problem, sticking in either 1st, 3rd, or 5th gear. Shifting from 1st to 5th when accelerating, downshifting from 5th to ist with the resulting screech of the rear wheels and going into limp mode, remaining in 5th gear when stopping, the display going blank and the rectangle with wrench symbol occurring, etc. Etc. Iv'e read many of the complaints list ed on this site and it seems I've had them all. I've had to take serious evasive measures on three occasion. The only response I get from the dealer is "if you can't duplicate it, we can't fix it." I file a grievance complaint and received a call from the district supervisor who said we are not buying back your truck as there is nothing wrong with your vehicle. This was followed up by the factory ford satisfaction representative who was not interested in my problem but calling to evaluate the ford dealer and state if you can't demonstrate the problem we can't fix it. This is a serious safety hazard and judging from what I've read, it should be opened to recall investigation. My problems started around 12,000 miles and I now have approx. 17,000 miles with over 100 incidences. It seems once you stop and start the engine a reset takes place and it one usually can continue without incident. I personally feel this is a software issue and there are bugs in the so called adaptive driving(I.e. Artificial intelligence) and the trained service technicians are not equipped to solve problems of this nature. I've talked to these techs and they want to fix the problem, but unless they can retrieve a diagnostic code there is nothing they can do. This needs to be elevated to the upper levels of ford management.