2019 Ford F-150: screen or infotainment failure

Filed Oct 22, 2026 · Driver assistance, Transmission · 124,000 miles · TN

The contact owns 2019 Ford F-150. The contact stated that while depressing the accelerator pedal, there was a delay in the vehicle responding. The contact stated that the rear-view camera displayed a blank screen. The failure mileage was 124,000.

Filed Dec 2, 2025 · Driver assistance · 67,305 miles · NC

The contact owns a 2019 Ford F-150. The contact stated that while reversing, the rear-view display displayed a black image. In addition, the rear-view camera displayed an error message, which indicated that the rear-view camera display was unavailable. The vehicle was taken to the dealer where it was diagnosed with a failed rear view camera system. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall that had a similar failure description; however, the VIN was not under recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 67,305.

Filed Nov 14, 2025 · Driver assistance · MD

rearview camera displays a blank or distorted image. There was a recall, but my VIN wasn’t included. The camera went blank while I was backing into my driveway and I ended up hitting my boat trailer, which caused damage to my bumper. The screen display currently randomly goes from blank, distorted too very dark.

Filed Sep 24, 2025 · AR

Rearview Camera and Information Screen are not functioning properly. Screen will come up to a Black Screen after starting the vehicle and the camera will not function or the camera will stay on while driving forward and will go black after driving down the highway a short distance. This problem has been occurring for a year or more and is starting to occur more often. System is up to date and local ford dealership is stating there is no problem with it. Video has been taken of the issue in which the dealership stated the video proved nothing and that was not just cause for a repair being made.

Filed Sep 14, 2025 · TX

Rear camera glitch see lines or black screen when reversing

Filed Aug 22, 2025 · OH

The Ford Sync 3 "head unit" or whatever they call it nowadays locks up. When going in reverse the camera will either sometimes completely glitch and show "static", or sometimes a black screen and nothing. The rearview camera will also stay on when pulling away after reversing, which obviously can be very distracting. This has been glitching for almost two years, but has gotten worse and worse to the point now where it is almost every single time the rear camera is used. It will not factory reset, that locks as well. This is a very well known issue by Ford, and yet they do nothing about it. It is a very common complaint in online forums etc., someone needs to force Ford's hand to do these repairs, which can cost well over $1000, in many cases closer to 2k or more.

Filed Jun 4, 2025 · Driver assistance, Electrical · 86,500 miles · FL

The contact owns a 2019 Ford F-150. The contact stated that while the transmission was downshifting, there was a loud bang coming from the transmission, with a popping sound coming from the rear suspension. The contact stated that the sound was most apparent when the brake pedal was depressed. The contact stated that the message that the driver’s side rear door was open, causing the light to remain illuminated even though the door was securely closed. During the failure, the lights inside and outside the vehicle remained illuminated, causing the battery to become drained. The contact stated that the infotainment center failed and needed to be rebooted whenever the vehicle was turned off and restarted. The failure disabled the back over prevention camera intermittently. The contact stated that occasionally back over prevention camera became activated while driving and remained operational until the system failed. The contact stated that the back over prevention failure and infotainment system failure started after Ford had completed a routine software update. The vehicle was taken to the dealer, but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 86,500.

Filed May 13, 2025 · Driver assistance, Electrical · 85,000 miles · KY

The contact owns a 2019 Ford F-150. The contact stated that the infotainment-center touchscreen displayed a black screen while attempting to use the back over prevention camera. The failure progressed and the infotainment center became completely black, preventing the contact from being able to access any systems controlled through the infotainment center. The contact learned of the federal safety agency Campaign Number: 22V252000 (Back Over Prevention). The vehicle was taken to the dealer who confirmed that the failure was related to the federal safety agency Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 85,000.

Filed Jul 2, 2024 · Driver assistance · 90,000 miles · VA

The contact owns a 2019 Ford F-150. The contact stated while in reverse, the rearview display screen occasionally displayed a blank black screen and failed to display the images as intended. There was no warning had illuminated. Additionally, the contact stated that while driving, the back over prevention screen displayed an image. The contact stated the manufacturer had performed a master reset for the display screen OTA, but the failure reoccurred. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 90,000.

Filed Aug 28, 2023 · Driver assistance, Visibility · WI

Rearview camera system malfunction. Randomly sync screen stays black. Randomly vehicle continues to show rear camera even though vehicle is driving forward. Problem started around April 2023 at 60,000 miles.

Filed Dec 12, 2022 · Driver assistance · 82,300 miles · LA

The contact owns a 2019 Ford F-150. The contact stated that on several occasions while the vehicle was shifted into reverse(R), the Back Over Prevention camera failed to operate. The contact stated that the screen display either a distorted or a blank image. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was 82,300.

Filed Oct 3, 2022 · Driver assistance · TN

rear View Camera malfunction. Sometimes it is a blank screen, sometimes it has wavy lines while other times it works fine. Can't see to back up. Almost hit another vehicle. No warnings or lights.