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2016 Ford F-150: screen or infotainment failure

17 of the 2,098 complaints about the 2016 Ford F-150 describe screen or infotainment failure.

owner complaints
17
of this car's complaints
1%
typical mileage
25,000
recalls
0
Is there a fix? 63 service bulletins cover this area of the car. See below

Screen or infotainment failure by model year

What owners say

Filed Oct 7, 2026 · Transmission · PA

The automatic transmission has experienced repeated unexpected downshifts and other abnormal gear-selection behavior. Before the recall repair, the vehicle experienced multiple unexpected downshifts, including a shift from 4th to 2nd gear. Safety Recall 26S28 was performed on July 20, 2026, consisting of a PCM software update. The problem continued after the recall repair. Approximately one week later, while operating in 3rd gear, the transmission momentarily shifted into 1st gear and then returned to 4th. On August 31, while operating in 5th gear, it again momentarily shifted directly into 1st and then returned to 4th. The vehicle was returned to an authorized Ford dealer in September for evaluation. The dealer road-tested the vehicle three times and scanned the PCM but could not duplicate the condition and found no diagnostic trouble codes. The dealer contacted Ford regarding the condition, but no additional repair was authorized because no qualifying codes were present. The problem has continued. I have manually limited the selectable transmission range to 4th gear in an effort to reduce the possibility of another unexpected downshift. On multiple occasions, without any driver input, the selected maximum transmission range has changed from 4th back to the full 1-6 range. On October 3, 2026, the vehicle experienced a hard shift into 4th and then shifted back and forth between 5th and 6th. During this event, the transmission range display went blank and subsequently returned. On October 4, I again manually selected 4th as the maximum gear. During a drive of less than three miles, the selected range independently returned to the full 1-6 range multiple times. There have been no warning lights associated with these events. The condition is intermittent and was not reproduced during the dealer inspection. The vehicle remains available for inspection. I am concerned about the risk of loss of vehicle control from an unexpected downshift. The condition has continued afte

Filed Mar 28, 2026 · Driver assistance · VA

Rear backup camera failed and is just showing a blue screen or black screen with squiggly lines.

Filed Dec 7, 2025 · Visibility · VA

Back up camera failure the day after I bought the truck from a dealership. With the vehicle lifted in the rear and the blind spots it has mirrors only do so much before you have to open the door while backing up just to make sure it’s good enough or you aren’t sticking out while parked. It hasn’t been professionally inspected. No lights but it started as a black screen with green lines and eventually turned to a bright blue screen that is blinding at night when trying to back up.

Filed Nov 1, 2025 · WI

The rearview backup camera on my 2016 Ford F-150 began malfunctioning around July/August 2025. At first, the image would flicker briefly when the truck was shifted into reverse, but it would return to normal after a few seconds or days. After about a week, the issue became constant — the display now stays completely blue whenever the vehicle is in reverse and no rear image is visible. This failure eliminates all rear visibility when backing up and creates a serious safety risk, especially in parking lots or residential areas where pedestrians, pets, or objects may be behind the vehicle. The problem matches the description of Ford’s current backup camera recalls (including 23S23 and 24S59), but my vehicle’s VIN does not appear to be included in those campaigns. The vehicle has not yet been inspected by a dealer or independent service center, but I plan to have it evaluated. The backup camera component remains available for inspection upon request. There were no warning lights, messages, or other indicators prior to or during the failure. Based on reports from other Ford F-150 owners, this appears to be a widespread issue involving the camera or wiring harness that results in a blue or blank screen. I am submitting this complaint to document the failure and safety concern, and to request review for possible recall expansion to include affected 2016 F-150 models. Photos of the blue screen and failure condition are available and can be provided for review upon request.

Filed Sep 13, 2025 · Electrical · FL

Rear view camera dows not function correctly, black screen, distorted screen, or no visibility. I indicated 9/1/2025 as the date but has been like this for longer

Filed Sep 10, 2025 · Driver assistance · AR

When you put vehicle in reverse the back up camera has a blank screen

Filed Jan 19, 2024 · Transmission · VA

Transmission display went blank and truck shifted from 6th gear (?) to 1st gear (?) by itself causing the vehicle to suddenly decelerate while on the highway This has been diagnosed to be a faulty lead frame issue

Filed Oct 28, 2022 · Driver assistance · TX

The contact owns a 2016 Ford F-150. The contact stated that while reversing, the backup camera display was fuzzy. The camera display then went from dim to blank. The backup light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was unknown.

Filed May 23, 2022 · Driver assistance · 25,000 miles · CA

The contact owns a 2016 Ford F-150. The contact stated that the rearview camera was not displaying a static screen. The contact stated that the display went blank. The dealer was contacted and informed the contact that the software needed to be reprogrammed. The contact learned of the federal safety agency Campaign Number: 22V151000 (Back Over Prevention) however, neither the VIN nor the year, make, or model was included. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.

Filed Jun 7, 2021 · Driver assistance · 60,000 miles · AR

The contact owns a 2016 Ford F-150. The contact stated that the infotainment screen remained blank while driving. The contact also stated that the back-over prevention camera failed to operate as needed while the vehicle was in reverse. The contact took the vehicle to a dealer where he was informed that the parts to fix the vehicle were not available. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 60,000.

Filed Nov 4, 2020 · Driver assistance · 56,000 miles · IN

Back of camera screen failed. When putting truck in reverse the screen is blank. This same screen also displays the radio, and it is also blank. Happens when stationary or moving. At first the screen would go out, and after you drove the car and turned it off it would work again. Then it started to get fuzzy, and finally it went completely out. Unsafe if backing up unless you are aware that the back up camera screen is not working. I am the original owner and brought it to the attention of the dealer when it first happen when under warranty but because it was not failing they stated they would not be able to diagnose the problem, unfortunately for me it failed out of warranty and I paid to have this fix but I feel others may be having similar problems. If there is an issue perhaps this can be adverted for the future for other people .

Filed Feb 6, 2020 · Electrical · 9,000 miles · WV

Radio goes blank screen may go 30 miles before comes back .when comes back clock is still right time ,programmed station still there had it to ford dealership they says shows low voltage the truck has 9.000 miles just turn 3 years old 1/31/20 still suppose to under warranty he asked me if I had extended told him no had 3 more days after today been in dealer 2 times they say I need to drive more I know where they get low voltage sets in garage month or more and battery goes down done several times talked service department they told me to 1 or 2 amp charger on plugged in when goes to set for while I spent 60 years working on vehicle is not voltage I believe it a bad ground or bad connection also lights on heater controls goes dim some times then they come what upsets me they charged me $45.plus for checking car when it should not be under warranty

Questions about the 2016 Ford F-150 screen failure

Is screen or infotainment failure a common problem on the 2016 Ford F-150?

17 of 2,098 owner complaints about the 2016 Ford F-150 (1%) mention screen or infotainment failure. The model year with the most reports is 2016.

Is there a recall or service bulletin for this on the 2016 Ford F-150?

There are 0 recalls and 63 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2016 Ford F-150

Check engine light 173Brake failure 149Door locks 135Stalling 101Loss of power 80Won't shift 75Backup camera 56Jerking 53Fire or smoke 42Adaptive cruise 37Wipers 37Harsh shifting 36Transmission failure 36Engine failure 29Shudder 27Grinding brakes 25Hesitation 20Misfire 20Won't start 20Slipping 19Overheating 18Power steering loss 16No deployment 15Key fob 15Fuel smell 14Warning lights 14Water leak 13Airbag light 12ABS 8Collision warning 8Knocking 8Fuel pump 8Sudden acceleration 8Sunroof shattered 8Oil consumption 7Seat belt 7Spongy pedal 7Pulling 7Steering lock-up 6Headlights 5Steering noise 5

All model years of the Ford F-150

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