During light deceleration or light acceleration in the 10 speed gear ranges of 3 to 5, my transmission gives a sudden CLUNK noise and jerk. I have about 85K miles of light in town and highway use. The last date of occurrence is documented in additional details.
2017 Ford F-150: harsh or hard shifting
64 of the 1,469 complaints about the 2017 Ford F-150 describe harsh or hard shifting.
- owner complaints
- 64
- of this car's complaints
- 4%
- typical repair cost reported
- $7,883
- typical mileage
- 66,000
- recalls
- 3
Harsh or hard shifting by model year
What owners say
The 4-5-6 drum ring in my transmission went out on my truck that has 70, 318 miles on it. Vehicle was missing shift points and would not always shift properly causing power to not be available when expected - especially dangerous when trying to merge onto a highway. Vehicle was inspected by a Ford dealership and by ABC transmissions of Tacoma WA. I paid ABC Transmissions $9,693.98 to fix the problem. The transmissions would clunk badly and was very obviously missing shift points. They first appeared 30k miles ago but Ford lied to me saying it was a "software problem".
I am filing a formal complaint regarding improper service practices, breach of safety recall protocols, and severe resulting vehicle damage committed by Fox Grand Traverse Ford. On April 23, 2026, independent facility Kinney’s Complete Auto Repair replaced the lead frame connector on my vehicle. During service, the transmission pan was dropped and inspected. The transmission was certified clean, free of metal shavings, and operating normally. On August 3, 2026, a mobile service technician from Fox Grand Traverse Ford performed Safety Recall 26S28 (PCM Software Update) at my workplace parking lot. Ford Motor Company’s official support guidelines explicitly state: "Ford Mobile Service is unavailable for Recall 26S28." Servicing requires in-dealership PCM reprogramming and post-flash adaptive calibration. Because the service was performed in a parking lot, the technician omitted the mandatory post-flash adaptive learning drive cycle. The vehicle immediately suffered harsh shifting, hydraulic pressure spikes, and forward rolling while in Reverse. Fox Ford now demands $7,883.73 for a complete transmission replacement, falsely claiming there metal shavings in the gear box and that the damage was a "pre-existing condition," despite the recent clean pan inspection from April 2026.
My 2017 Ford F-150 equipped with the 10R80 10-speed automatic transmission experiences repeated harsh and unpredictable shifting. The transmission will hesitate or delay during shifts and then engage very hard, sometimes producing a severe bang or jolt through the truck. It also experiences abnormal gear hunting and inconsistent shifting behavior. These symptoms can occur during normal driving and create a safety concern because the transmission does not always respond predictably to driver input. Ford has issued technical service bulletins addressing harsh engagement, delayed engagement, harsh shifting, and delayed shifting on 2017-2020 F-150 vehicles equipped with the 10R80 transmission. My vehicle is experiencing these same types of symptoms. I am reporting this because I believe the 10R80 transmission in affected 2017 F-150 vehicles should be investigated for a potential safety defect.
The contact owns a 2017 Ford F-150. The contact stated that after receiving notification of the federal safety agency Campaign Number: 26V237000 (POWER TRAIN), the dealer was contacted, and a mechanic was sent to the residence to perform a software update on the vehicle. After the software update was performed, the vehicle experienced hard shifting, and the gear became stuck in 5th gear and 3rd gear on occasion, with the check engine warning light illuminated. The vehicle was taken to the local dealer, who diagnosed that the transmission leadframe was faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 155,062.
The contact owns a 2017 Ford F-150. The contact stated that after taking the vehicle to be serviced under the federal safety agency Campaign Number: 26V237000 (Power Train); the vehicle started making a loud clunking sound while shifting from reverse or drive. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,782.
Our 2017 Ford F150 Raptor is having issues with hard shifting. It does a clunking and jerking noise while changing into certain gears, 3rd and 4th. It sounds like the transmission is about to fall out. Ford has had to do a software diagnostic on it. It will work for a while then will hard shift again. It has been doing this on and off again since 2021. This issue is not remedy by a software update for it. We (my husband and family with us) have been driving on the interstate picking up speed to change lanes and it shift so hard it scares myself and my adult children. I am scared to drive it on the interstate because one day I am afraid it is going to do it so bad and cause us to have an accident! This is dangerous. It will even do it now at low speed in the city! I want to know why the F150's and the F150 Raptors have not been recalled for this! Even our Ford service advisor mention we may want to make a complaint to the federal safety agency.
The vehicle experienced intermittent transmission-related drivability issues before the recall remedy was available. The vehicle had delayed/hard shifting, an intermittent wrench warning light, and a reduced power/limp mode condition where the transmission would not shift normally. The vehicle was inspected by an authorized Ford dealer on multiple occasions, including diagnostic visits on 10/09/2023, 05/12/2025, and 02/09/2026. Ford later issued recall 26S28 involving the powertrain control module/transmission control system, and the recall remedy was performed. After the recall repair was completed, the original drivability concern continued, including sluggish shifting and delayed engagement between gears. As a second attempted repair related to the wrench warning light and transmission concern, the dealer identified the possibility of a faulty transmission lead frame and reviewed replacement under the applicable coverage. However, the dealer refused to replace the lead frame because the related fault code was not currently present during their inspection. The intermittent nature of the failure causes the code to clear after the vehicle is restarted, making it difficult to capture during a dealer visit. I provided photographic proof showing the wrench warning light was present after picking up the vehicle on the same day the recall repair was supposedly completed. Despite this evidence and the continued symptoms, the lead frame replacement was not performed. The vehicle has not been involved in a crash, but the intermittent loss of normal transmission operation creates a safety concern, especially during acceleration, merging, or uphill driving. The issue has been reported to Ford and inspected by a Ford dealer. Repair documentation, photos, and service records are available.
Transmission failure/malfunction (known issue), Harsh/Delayed Shifts, downshifting erratically, loss of power on the highway. I stopped driving the truck after having random loss of power going 75 mph, to having no acceleration and almost getting rear-ended twice. I took the truck in to Holmes Tuttle Ford in Tucson, Arizona to get the TCM reflashed. They confirmed the harsh/delayed shifting and told me it got worse after the reflash, but they were not able to reproduce the random loss of power. Whenever I experienced the truck going into "limp mode" there was a wrench warning lamp turning on. This is a known defect on the 10R80 transmissions, yet there is no safety recall on it. The truck has 100,242 miles on it.
I am submitting this complaint regarding the failure of the 10R80 automatic transmission in my 2017 Ford F-150. My truck developed progressively worsening transmission problems that were ultimately diagnosed as a failed CDF drum, requiring a complete transmission replacement at a cost exceeding $9,000. Before the transmission failed, the vehicle exhibited harsh shifting, delayed gear engagement, slipping, erratic shifting between gears, and unpredictable transmission behavior. The transmission would hesitate during acceleration, shift unexpectedly, and fail to respond normally to throttle input. These issues created dangerous driving conditions while merging onto highways, crossing intersections, and driving in traffic because I could no longer predict how the vehicle would respond. The repair facility confirmed that the root cause of the failure was the CDF drum within the 10R80 transmission. After researching this issue, I discovered that many other Ford owners have experienced the same failure. Ford has issued Technical Service Bulletins addressing CDF drum-related problems and has revised the CDF drum design, indicating that the original component had a known defect. This is not simply a reliability issue. The unpredictable shifting and loss of normal transmission operation present a serious safety concern that could increase the risk of a crash. I respectfully request that the federal safety agency continue investigating the Ford 10R80 transmission and the known CDF drum defect to determine whether a safety recall or other corrective action is warranted. Owners who have incurred substantial repair costs due to this apparent design defect should also be considered for reimbursement. I have retained repair invoices and documentation confirming the CDF drum failure and transmission replacement and can provide them upon request.
As of May 23, 2023 Ford issued a TSB 22-2428, TECHNICAL SERVICE BULLETIN 10R60/10R80/10R80 MHT Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Built On Or Before 23-Dec-2022 " Ford issued a TSB and not a recall since they knew the affected vehicles would be out of warranty and they could then charge the owners pay for repair cost of $8,000- $12,000 for a new transmission replacement. Ford refuses to replace these transmission at their expense, if you are out of warranty, which I am and most are unless you have a extend warranty. How it is even legal that they aren't required by law to replace these transmission at the full expense of Ford since they clearly sold us vehicles with known defective transmission from the beginning and refused to address when the vehicles were under warranty. My safety concern is the transmission will fail in open traffic from these harsh engagement, harsh & delayed shifts. I made multiple remarks to the Ford service departments about harsh transmission problems, once around 30,000 miles and again around 60,000 miles. Ford never admitted identifying operation flaws during their evaluations. They stated transmission was operating within normal specifications.
Ford f150 10 speed transmission failure, third replacement of defective oil pan, and replacement defective rear main seal. Transmission was taken for service/repair while still under warranty. Local dealer advised problem not found. Hard shifts and skipped shifts persisted until recently I had to pay for tranny rebuild and third replacement of defective oil pan. FORD should have to reimburse me for these repairs. It is a known fact that ford knew about this problem for years and has had thousands of complaints.
Service bulletins that may apply
- Customer Satisfaction Program 26N04 Certain 2015-2017 Model Year F-150 Vehicles Equipped with a 6R80...
- For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure...
- This bulletin supersedes TSB 25-2301
- Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the...
- This article supersedes TSB 24-2046 to update the Service Procedure LTIS statement
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- Harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with...
- Whine noise at idle and/or while driving
Related recalls
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2017 F-150 vehicles. A loss of signal between the transmission range sensor and the powertrain control module can cause the transmission to unexpectedly downshift into second gear.
- Risk
- Unexpectedly downshifting into second gear may result in a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 24, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S28. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on April 15, 2026.
Recall number 26V237000 · Recall details
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
- Risk
- Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
- Remedy
- Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S09.
Recall number 18V213000 · Recall details
Power train: automatic transmission: lever and linkage: floor shift
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017 F-150 vehicles equipped with ten-speed transmissions. The pin that attaches the transmission shift linkage to the transmission may come out, preventing the transmission from responding to movement of the shift lever.
- Risk
- The disconnected linkage may cause the vehicle to not move forward or backward as selected by the driver with the shift lever. Additionally, despite selecting 'Park', if the parking brake is not applied, the vehicle may roll. Either scenario increases the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the roll pin with an updated part, free of charge. The recall is expected to begin December 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S36.
Recall number 17V671000 · Recall details
Questions about the 2017 Ford F-150 harsh shifting
Is harsh or hard shifting a common problem on the 2017 Ford F-150?
64 of 1,469 owner complaints about the 2017 Ford F-150 (4%) mention harsh or hard shifting. The model year with the most reports is 2018.
How much does it cost to fix harsh or hard shifting on the 2017 Ford F-150?
Owners who mentioned a price put the repair at about $7,883 (median of 9 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2017 Ford F-150?
There are 3 recalls and 44 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Ford F-150
Check engine light 113Door locks 97Jerking 71Won't shift 64Transmission failure 59Stalling 49Loss of power 45Knocking 34Engine failure 33Slipping 33Fire or smoke 32Hesitation 29Brake failure 26Grinding brakes 25Power steering loss 25Adaptive cruise 21Backup camera 21Overheating 21Shudder 21ABS 12No deployment 12Won't start 12Start-stop 11Misfire 10Wipers 10Key fob 9Screen failure 7Warning lights 7Tire blowout 5
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