I have had multiple instance of losing power with my car, I completed Customer Satisfaction Program 14M02 and the known issue was not solved. I then went to a mechanic to have a diagnostic test performed due to the check engine light being on and they concluded that the issue was the Canister Purge Valve as well as possibly the Charcoal Canister due to the CPV malfunctioning. Other than losing power within my car the other associated problems, as confirmed by mechanic, are rough idling, difficulty starting, decreased fuel economy, and increased emissions.
2013 Ford Focus fuel system complaints
Page 2 of 10: complaints 11 to 40 of 263, newest first, as owners wrote them.
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 115,000.
The contact owns a 2013 Ford Focus. The contact stated that the check engine warning light had been illuminated. The canister purge valve had been replaced; however, the warning light remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced. The vehicle was returned to the mechanic where it was diagnosed that the failure was related to the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline). The contact was then referred to the manufacturer for assistance. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was 160,000.
The canister purge valve has failed. Was not defective when recall #19S22 was performed. Car failed to start repeatedly and would not idle after refilling the tank from low (fuel light on) to approximately 75%. Eventually, the car did start and after keeping the RPMs at 2000 for a few minutes, the car is back to idling normally. Check engine light did not appear until 3 days after the stall at the gas station, which had a DTC P1450 code indicating inability for the car to bleed the fuel tank, suggesting the canister purge valve. Ford should offer the free replacement of the defective purge valve and inspection of the carbon canister and fuel tank even after the 19S22 recall was performed (which was just a software update and inspection at the time of service). The possibility of the car stalling not just at the gas station is a safety issue for others and the occupant because of the possibility of a sudden loss of power/becoming an obstruction/or abruptly stopping on the road.
The contact owns a 2013 Ford Focus. The contact stated while driving 35-70 MPH, the vehicle shuddered, and the steering wheel was vibrating while depressing the accelerator pedal. Additionally, the contact stated that the RPMs were high, but the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where DTC code: P1450 was retrieved, and the contact was informed that the fuel tank was deformed. The mechanic related the failure to the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and informed the contact that the recall was previously completed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 101,000.
The contact owns a 2013 Ford Focus. The contact stated while driving 75 MPH, the vehicle lost motive power without warning. The contact was able to pull over on the side of the roadway and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module needed to be updated and that the carbon canister, fuel tank, and fuel delivery module needed to be replaced. The contact was also informed that the vehicle was previously repaired under the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline). On another occasion while attempting to starting the vehicle, the vehicle failed to start. The contact added fuel and the vehicle started however, the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was contacted a case was filed and the contact was referred to the federal safety agency Hotline. The failure mileage was 110,000.
The contact owns a 2013 Ford Focus. The contact stated that while driving approximately 45 MPH, the vehicle decelerated and stalled. The contact stated that the vehicle failed to shift into gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch pedal, transmission, canister purge valve, injectors, and spark plugs needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000.
On 4/20/23 while driving home from work on the highway my car stalled and after pulling over would not start. The check engine ight had come one. On 4/21/23 I took my car to a mechanic who found the p0456 fault in the PCM which was tied to an active recall on my vehicle. The mechanic printed out the recall information and recommended replacing the cannister purge valve, fuel tank and fuel pump assembly. They suggested I take it to the local ford dealer to have the recall work done as it would be covered. On 4/27/23 I took my car to the dealership to have the recall work done. The dealer reprogrammed the PCM and replaced the vapor canister purge solenoid. On 5/15/23 while driving home from work on the highway my car stalled again and after pulling over would not start. The fuel tank has deformed, but less than the 1 inch ford is requiring to replace it and the distance to empty is still inaccurate. On 5/16 I dropped the car back off at the dealer. They looked at the car the next day and refused to address the outstanding issues.
There was a past recall for the purge valve canister and the fuel pump and I was never notified from Ford about the recall when it was open. Now they are asking me to pay out of pocket for these repairs the dealership is asking $1400 to repair. Ford shoild honor there recalls even if the recall is closed. Now that I have the problem with the fuel system it is affecting my fuel tank as well. I have been buying Ford cars for over 20 years. The least they can do is offer financial assistance. If this is affecting my fuel tank now my car can catch on fire. I can't drive my vehicle more than two miles before it starts to slow down. At the time of the recall my vehicle had 83,000 miles. it now has 140,000.
The contact owns a 2013 Ford Focus. The contact stated after refueling the vehicle, the vehicle restarted after several attempts. However, the vehicle stalled while attempting to accelerate from a complete stop at the traffic light. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the canister purge valve was defective and the failure was related to the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline). The contact was referred to the dealer. The dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency hotline for assistance. The failure mileage was approximately 84,000.
The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering. The contact stated that over time, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic who performed a diagnostic test and determined that the failure was due to a defective purge valve. The mechanic linked the failure to the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline) and referred her to a dealer. The vehicle was taken to the dealer, and the contact was informed that a software update was performed on the vehicle in relation to the recall. The manufacturer was notified of the failure and referred her to the federal safety agency Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 160,000.
The contact owns a 2013 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would not immediately start-up with the check engine warning light illuminated. The contact stated that the vehicle was stalling while driving at various speeds. The vehicle was taken to a dealer and the vehicle was serviced under the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline). Despite the repair, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer where a diagnostic test indicated that the purge valve was defective. The manufacturer was notified of the failure and referred her to the federal safety agency Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 150,000. The contact stated that they assumed the dealer fixed the issue under the recall. Instead, after picking up the vehicle and driving away, the failure occurred. The contact tried to take it right back to the dealership but was told that a diagnostic test would have to be performed. The test results showed that the purge valve was faulty and needed replacement, the contact refused repair. The recall for this issue has been closed and cannot be reopened to repair the vehicle.
The contact owns a 2013 Ford Focus. The contact stated while driving 50-55 MPH, the vehicle began to jerk. There was no warning light illuminated. The contact veered to the side of the road. The contact then refilled the fuel tank, however, he noticed that there was a significant amount of pressure coming out of the fuel tank. The contact was able to continue driving. Additionally, the contact stated that the fuel gauge frequently provided inaccurate reading and would indicate that there was approximately 100 miles left of fuel while the fuel tank was empty. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel tank had expanded and needed to be replaced. The vehicle was then taken to the dealer who provided the same diagnostic information. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline); however, the dealer had only reprogrammed the PCM. The dealer informed the contact that the fuel tank could not be replaced under the recall since the recall was marked as completed. The manufacturer was notified of the failure and informed the contact that they could not repair the vehicle under the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline) as the fuel tank was in good condition at the time the recall repair was completed on the vehicle a year and half prior. The vehicle was not repaired. The failure mileage was approximately 120,000.
The contact owns a 2013 Ford Focus. The contact stated while driving 70 MPH, the vehicle stalled with the check engine warning light illuminated. The contact stated that the fuel gauge indicated that there was fuel in the tank. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was experiencing the failure listed in the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer was contacted and stated that the VIN was not included in the recall. No further assistance was performed. The manufacturer was contacted and confirmed that the VIN was not included in the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage 100,000.
The contact owns a 2013 Ford Focus. The contact stated while driving 15-20 MPH with his daughter in the front passenger's side seat, the front passenger's side door opened inadvertently. There was no warning light illuminated. The contact veered to the side of the road and closed the door; however, the door failed to close securely. The contact stated that the door unintendedly opened for a second time. The vehicle was taken to a dealer who informed the contact that they could not repair the vehicle under the federal safety agency Campaign Number: 16V643000 (Latches/Locks/Linkages) due to the vehicle having a Salvage Title. Additionally, the dealer failed to honor the recall repair of the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline). However, the contact stated that the vehicle still had the original parts impacted by the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 130,000. Parts distribution disconnect.
The contact owns a 2013 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to coast the vehicle off the road. The engine fault service light illuminated. The contact stated that she was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and was diagnosed and determined that the powertrain control module (PCM) software needed to be updated, and the fuel delivery module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the federal safety agency was responsible for including VIN in recalls and advised to call the federal safety agency Hotline. The failure mileage was approximately 130,000.
The contact owns a 2013 Ford Focus. The contact stated that after refueling the vehicle, while driving 40 MPH, the vehicle stalled and lost motive power. The contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer and the contact was informed that the carbon canister and the fuel tank needed to be replaced. The contact was informed that the vehicle had experienced the failure listed in the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline) however, the vehicle had been previously repaired under the recall. The contact was informed that the vehicle would be repaired out of pocket. The vehicle was not repaired. The manufacturer was contacted and transferred the contact to the federal safety agency Hotline to file a complaint. The failure mileage was 33,000.
Faulty canister purge valve caused vehicle to stall and shut down while driving on public roads. Canister purge valve is also causing check engine code P0420. Catalytic converter is also giving out while operating causing a lot of white smoke from the exhaust and catalytic converter.
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the catalytic converter and vacuum hose needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency. The contact related the failure to the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 180,000.
The contact owns a 2013 Ford Focus. The contact stated while driving at 50-60 MPH, the vehicle was emitting abnormal loud whining sounds. The check engine warning light was illuminated. Additionally, the contact stated that upon refilling gas in the vehicle and starting the vehicle, the vehicle experienced a rough start, was shuddering and was jerking, in addition to the abnormal loud whining sounds. The contact stated that the failure had been reoccurring increasingly. The independent mechanic diagnosed that the failure was associated with the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and informed the contact that the recall repair was previously completed but the fuel tank and fuel delivery module were not replaced as the vehicle was not experiencing a failure at the time. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.
The contact owns a 2013 Ford Focus. The contact stated while stopped, the vehicle lost motive power; however, the windshield wipers were still activated. The contact replaced the battery and the vehicle restarted, but the vehicle would not accelerate as needed. The vehicle was towed. The contact stated that the failure was similar to the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline). The dealer diagnosed the vehicle in past under the recall and stated that the vehicle was not affected. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 142,000.
The contact owns a 2013 Ford Focus. The contact stated that the fuel quickly evaporated soon after refueling. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal. The contact also stated that an abnormal sputtering sound was coming from the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed; the contact was informed of a failure with the catalytic converter. Upon investigation, the contact discovered the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the failure and notified the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 135,000.
My daughter has a 2013 Ford Focus SE and has had numerous issues with her transmission which of recent has presented some serious safety concerns. She had driven her car to work and when attempting to leave after work was unable to get her car to move . She put the car in drive and reved the engine then in reverse the same , would not move. We had the car towed to Sarchione Ford of Alliance and was diagnosed as the Transmission Actuator A . My understanding of the Actuator is it engaged the transmission into gear. I recently read an article in a Ford Forum relating to the April 2020 Class Action Suit and I quote a blogger stated that this defect can abruptly cause car to jump into gear which could cause a safety issue . Another blogger stated that he had a similar issue while on an expressway traveling fast and ended up on the shoulder until eventually getting the car to move again. My daughter's Ford Focus 2013 has had 2 recalls issued relating to the transmission. Program #14M01 Transmission Clutch Shudder / Transmission input seal Warranty extension which is no longer valid. Program #14M02 Transmission Control Module which has been extended to 150,000 mile or until February of next year. Both of the said recalls we're mandated due to the numerous safety concerns relating to failure or uprupt operation due to design defect and no fought of the vehicle operation. So I pose a very simple question, why has not Actuator A and B of the Ford Focus been issued recalls when failure of said parts presents safety concerns? There should be a warranty extension mandate to repair at no cost to vehicle owner. All of these said parts work together when operational to perform safe driving practices on the contrary the motorists are left at risk regarding highway safety. I have written a letter to CEO Jim Farley to reevaluate his Customer Satisfaction Program and recall procedure. the federal safety agency needs to review the said safety concerns. I have filed with Ford Motor PAS-37493284.
The contact owns a 2013 Ford Focus. The contact stated while driving 70 MPH and depressing the accelerator pedal, the vehicle failed to respond. The contact stated no warning light was illuminated. The contact stated she was able to park on the side of the road. The contact stated her uncle arrived at her location and assisted with adding fuel to the vehicle. The contact was able to drive to her residence. The contact stated she had experienced the failure a second time. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.
The contact owns a 2013 Ford Focus. The contact stated that after refueling, the vehicle failed to restart immediately. The contact stated that after several attempts, the vehicle started but then lost motive power and stalled with the check engine warning light illuminated. The contact linked the failure to the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired. The dealer and the manufacturer were contacted and notified of the failure but offered no assistance. The contact was referred to the federal safety agency for assistance. The failure mileage was 129,000.
This message is a complaint about my local car dealership and the car manufacturer of my vehicle. I will try to follow the general guidelines as much as possible. First off, I have a 2013 Ford Focus with numerous recalls. I recently dropped the vehicle off at my local car dealership the have those recalls worked on...and ONLY those recalls. The recalls include: - faulty transmission control module (TCM) - canister purge valve (CPV) being stuck open causing the plastic fuel tank to deform, causing incorrect gas tank readings - door latches not being secure - software update of the vehicle's computer...to also correct false computer readings. Symptoms I have with the vehicle are as follows: - difficulty with ignition, as I have to turn the key multiple times to start the vehicle; also happens when putting in gas - constant jerking of the vehicle while driving, especially when starting from a stop - stalling of the vehicle, especially when driving uphill - engine light always on - incorrect gas reading; fuel gauge goes up and down. When I dropped my vehicle off at the dealership, I was assured that if the problems were any of the recalls, they would be free of charge. Fast-forward a couple of weeks later and I'm being told that I now owe over $1,000 in labor fees! On top of that I am being told that I owe a $180 diagnostic fee. I was told of two things that were replaced on the vehicle: the canister purge valve (which I already stated IS one of the recalls) and some random sensor, which they had no right to replace without my permission. I am being told neither of these things are covered since the car dealership and manufacturer suddenly don't consider these recalls. The excuse I have been given is the "codes" of the vehicle don't give the same information. I am in utter disbelief of everything I am being told. The recall letters clearly state repairs that are part of a recall are free of charge. Absolutely ridiculous.
The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The dealer was notified of the failure and scheduled an appointment to diagnose the vehicle. Upon investigation, the contact discovered the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the federal safety agency to file a complaint. The vehicle was not repaired. The failure mileage was approximately 68,950.
During startup after refilling tank with fresh gas it will putter and hesitate to stay stay on. Engine light came on had codes ran came back as codes P0171 system to lean secondary DTC P1450 unable to bleed up fuel tank. Was told that was caused by the EVAP so I needed that replaced. Then it’s starts again was told it was the canister purge valve. I had my car taken to a ford dealership and was told they didn’t see what the issue was. It is doing all the things that the recalls for the same year make and model did. It needs to be fixed because this is a safety issue. Next step is to hire an attorney and have vehicle throughly looked at.
The contact owns a 2013 Ford Focus. The contact stated that the vehicle failed to start after multiple attempts with the transmission warning message displayed on the instrument panel. The contact had the vehicle towed to a dealer where a diagnostic test determined that the powertrain control module was defective. The vehicle remained at the dealer for two weeks. Once the parts to repair the vehicle arrived, the contact was then informed that the battery and dual clutch transmission also needed to be replaced. The manufacturer was notified of the failure and informed her that the vehicle was not included in the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 99,000.
The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle shuddered, vibrated, and lost motive power. During the failure, the check engine warning light was illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The contact also indicated that the powertrain had been serviced several times under the same failure. No further information was available. The approximate failure mileage was 90,000.
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