Tl* the contact owns a 2013 ford focus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a misfire and sputtered. Additionally, the contact stated that after refueling, the vehicle occasionally stalled without warning. The vehicle was taken to quick lane at saw grass ford located at 14501 west sunrise blvd, sunrise fl 33323, where the mechanic performed a software update under the federal safety agency campaign number: 19v515000 (fuel system, gasoline) however, the failure recurred. The vehicle was taken back to the same dealer where an additional unknown software update was performed but failed to fix the failure. The contact indicated that the fuel tank was damaged however, the fuel tank was not replaced as stated in the federal safety agency campaign. The contact stated that the vehicle also received a fuel system cleaning and a fuel induction injection however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 97,000.
2013 Ford Focus fuel system complaints
Page 4 of 10: complaints 71 to 100 of 263, newest first, as owners wrote them.
Fuel system/ gasoline: storage-campaign #18v735000 (01/19/2019)-fuel system/ gasoline: storage-campaign #19v515000-(01/29/2019)-latches/locks/linkages: door latch-campaign #16v643000-01/27/2017)-latches/locks/linkages: hatchback: lift gate lock campaign # 16v698000-(11/16/2016)-structure: body hatch back/ lift gate campaign # 16v691000 (11/16/2016)- electrical system: wiring campaign # 15v813000-(01/07/2016)
I reported this issue when I had my focus in 2014....it was dismissed. Now, 4 times it was in the dealership and 4 times it wasn't fixed, 4 times I had to pay for a rental for 2 weeks each time, costing me a total of $2,755 in all for nothing to be resolved. I traded the vehicle because it was literally a safety hazzard but no one would designate it that at the time.
The steering wheel got stuck! Thank god I was leaving my home and noticed it.. And also I had to get the meter fixed because it was giving me the wrong gas mileage
Tl* the contact owns a 2013 ford focus. The contact stated while her friend was driving at 70 MPH, the vehicle ran out of fuel. The contact stated her friend had to put on her emergency hazard lights on to safely drive to a gas station. The contact stated the vehicle was included in the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The vehicle was taken to ken wilson ford located at (769 champion dr, canton, nc 28716) but was not repaired. The manufacturer was made aware of the issue. The failure mileage was unknown.
The fuel tanked is deformed and the fuel gauge reflects one-quarter to one-half of a tank of fuel when it is actually empty. The recall notice indicated the fuel tank could be replaced if deformed. My fuel tank is deformed and I mentioned that to the service advisor. He didn't seem interested in my concern. Not knowing how much fuel is remaining in the tank is a real problem. The tank is deformed and should be replaced as per the recall.
Tl* the contact owns a 2013 ford focus. The contact stated while driving 70 MPH, the vehicle stalled with several unknown warning lights illuminated. The contact stated that the fuel gauge was inoperable. Roadside assistance was called and jump started the vehicle and added fuel to the vehicle. The contact also experienced the failure while driving at 55 MPH. Additionally, after refueling the vehicle, the accelerator pedal was depressed, the RPM revved up however, the vehicle hesitated to respond. The contact stated that the vehicle respond up to 10 MPH. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The vehicle was taken to mike reichenbach ford lincoln located at (600 n coit st, florence, sc 29501), to be diagnosed. The contact was informed that an unknown software update needed to be performed which was still pending. The failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.*dt consumer stated that vehicle was taken to mike reichenbach on 9/12/2019 for the repair and was told that the vehicle was repaired. Consumer found out later that no repairs were actually made. The check engine light came on and vehicle was taken to an auto zone where it was found out that there was an issue with the canister purge valve which was part of the recall. On 3/2/2020 consumer took vehicle to raceway ford of darlington to be repaired. Raceway ford refused to repair vehicle because mike reichenbach had closed the recall. Consumer says vehicle continues to stall randomly and that after refueling vehicle has to be running with the gas pedal depressed before it can be driven.
I have been calling my local ford dealership (tamiami ford in naples, florida) to schedule an appointment for recall 18s32 for months now and they still have not scheduled an appointment with me. The service department takes down my information and tells me they will call me back to schedule an appointment, and then to repeat all my information again to a voice message. I have never received a call back to schedule an appointment. I have called and asked to speak to the service manager several times, always getting voicemail saying he is currently on a call with a customer and will call me back urgently. I have left several messages on the service managers voicemail. The service manager has never called me back. This has been ongoing since august 2019 and I am receiving letters from ford reminding me I have a recall and to get it fixed with my local dealership, while I literally cannot schedule an appointment.
My check engine light is on and the code that was read is p1450. The wheel locked on me on two separate occasions. I was unable to make a turn while going across traffic to get to the other side of the median and had to completely turn the car off and start it again for it to unlock.
My radio has very high static and I cannot use my phone system. My fuel gauge is not reading properly. My car just shuts off while I am driving it. When I pull off the engine stalls. These issues have been on going every since I owned the car. It is a complete lemon.
I had my transmission recall worked on and immediately after that my check engine light came on and every time after that anytime I get gas my car stalls and has issues starting. I have to sit and wait for 20 or 30 mins before my car will start. If I try to drive off I have to push down on the accelerator and shift into drive and if I stop the car will shut off.
Ive called not one but two dealerships and they keep saying they can only fix the doors on my car but the fuel has had a recall on it for just as long I can not continue to be afraid to put my 4 month old son in my vehicle because they refuse to fix or even attempt to fix the issue my vehicle continuously cuts off at random times anywhere even going down the interstate I always keep it above half a tank and it still cuts off im putting my hole family at risk due to a issue ford refuses to fix and I can not afford to get a newer car or even a different car. I also can not drive a rental while it sits at a shop for months. It cuts off taking off slowing down and even running at speed.
My vehicle was in motion when it came to a stop from losing power
I'm just having several issues with this car since I purchased it
El vehculo empeso a jolonearse en carretera y fue perdiendo la fuerza y a otro da ya no agarro la reversa y para enfrente velosidad que agarraba era a 5
The vehicle suddenly shut off while my daughter was driving on a highway and she was unable to restart it. The mechanic states that it is a malfunction involving the purge valve and fuel pump. Due to this malfunction, the o2 sensor and fuel tank needs replaced and the PCM needs reprogrammed. The mechanic states this should be covered under recall 18s32 and 19s22 but ford is saying that my particular vehicle is not covered under this recall. Why???
When accelerating from stopped positions like waiting to turn, the car will hesitate badly when pressing the accelerator and will not take off very fast. This occurs on level as well as unlevel ground. We have had the clutch replaced 3 times within 2 years and continue to have issues. This occurs when in drive when turning all the time. It also occccurs when we are trying to speed up to pass another car or get ahead of one. When the car is on an angle the fuel gauge will read up to 30 miles on the tank but will stop as the fuel sensor does not show the car has gas in it. We have had the fuel gauge changed 2 times in a 2013 ford focus. This occurs when parking the car in our driveway. This occurs every dat that we have had the car.
Tl* the contact owns a 2013 ford focus. While driving 40 MPH, the vehicle slowed down, shook, and stalled. Also, the check engine warning indicator illuminated. The vehicle was taken to academy ford sales (13401 baltimore ave, laurel, md 20707, (800) 658-7794) where it was diagnosed that the fuel tank canister, and fuel vapor purge valve needed to be replaced. The vehicle was repaired, but the failures recurred. The manufacturer was not contacted. The failure mileage was 1,025.
When driving car and come to a stop, it splitters when accelerating. When fuel gets lower than half of a tank, the car loses power, sputters and engine makes a grinding noise. This happens only when driving uphill or from stopped position.
Tl* the contact owns a 2013 ford focus. The contact stated that the vehicle was repaired per the federal safety agency campaign number: 18v735000 (fuel system, gasoline), but the remedy failed. While driving 10 MPH, the vehicle stalled. Ford country (280 n gibson rd, henderson, nv 89014, (888) 360-8509) was contacted and informed the contact to keep the vehicle fueled above half a tank and that the computer needed to adjust to the update. The manufacturer was not made aware of the failure. The failure mileage was 104,142.
Country ford stated that they fixed the issue. I called them the same day that the issue was still on going. They stated that it might have been the reset of the computer. I'm very concern the issue was not fix because the needed part wasn't available at the time. The car still stalls when it's at half a tank and completely stalls when it's at a quarter tank. This is not safe to be driving down highways or in a busy city. I am concern with with my health and life it suddenly shots off on a busy road.
Tl* the contact owns a 2013 ford focus. The contact stated that the vehicle was repaired per the federal safety agency campaign number: 18v735000 (fuel system, gasoline) on january 2, 2019. The contact stated that the vehicle did not restart after being fueled. The vehicle restarted after a while, but failed to start again three days later. The vehicle was taken back to the dealer where the recall repair was performed: john kennedy ford (888‑377‑1951, located at 1403 ridge pike, conshohocken, pa 19428). The technician diagnosed and replaced the purge valve assembly, but the failure recurred three days later. After the fuel tank was refilled, the vehicle shook, shuddered, and stalled. Also, the battery and check engine indicators illuminated. The manufacturer was made aware of the failures and did not assist. The vehicle was taken back to the same dealer and the fuel canister was replaced. The vehicle was repaired. The failure mileage was 90,153.
Fuel pump went out and had to be replaced in april 2019. Recently received a letter of fuel pump recall on my 2014 ford focus VIN [xxx]. My 2013 ford focus does not have a recall but is has the same engine, built at the same plant, and built within the same year. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2013 ford focus. When the vehicle was turned off, an abnormal noise was detected under the hood. The vehicle was taken to martin dodge jeep chrysler (2209 scottsville rd, bowling green, ky 42104, (270) 216-5185) where it was determined that the fuel pump relay needed to be replaced; however, a diagnostic was not performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
Check engine light came on indicating an error with the fuel system. Potentially related to recall id 298189. Cpv was replaced.
The vehicle had a recall done 8 months ago and recently the same problems of the recall such as the gas tank issue and the transmission issues are still a problem n went to ford n told what happened and they didn't do anything about it but just 2 weeks ago before I took it to ford on a friday night I was driving n my car shut off as I was on a busy road cars passing me by my car just shut off and I pushed the car to the side stressed because I didn't have money for a tow truck and I didn't know what was wrong until someone said try putting gas in it and I told them my tank was half and gas monitor said I had 140 miles to go before it's empty but when the gas was put in the car it turned on and the gas monitor showed 0 then it went up to 260 and the other issue is the transmission when I'm driving the car starts to jerk and stalls and when I come to a stop my RPM just goes up as if I'm stepping on the acceleration but when I let go of the brake the RPM drops n the goes sound less as if it's going to turn off then it jerks n drives this is a serious issue a couple of times I almost got hit from the back and while driving this car has turned off or jerks and makes weird noises and I only have 61k mileage on it something has to be wrong
Car stalled on 99 highway without any warning losing all power and unable to restart. Towed to dealership and was informed tank was now deformed due to the vapor system lock of the cpv safety recall notice 18s32 technicians have sent pictures that they are in possession of and said they could not give us copies of but allowed us to see and showed us the technicians recommendations for tank to also be replaced along with the cpv . Ford customer service centers have not returned phone calls after being informed of our concerns and state specs due not met there requirement so therefor are refusing to pay for tank to be replaced . Although the specialist states different.
Recall on my car has been almost a year. It has been 11 months
Vehicle shudders when I try to accelerate slowly from a stop sign or making a turn on to a street. Sometimes shudders when I am already moving but trying to speed up with traffic such as being on a highway. Also when im low on gas before it reaches e it completely shuts down. No gas light or shuddering. I had champion ford in erie pa look into this but there was no code or anything to go by. Im not sure what to do. It has been happening frquently now but everyone I talk to says its hard to determine without a code, but what if my control module is messed up or something? I have 5 kids I transport everyday and worried that this can cause an accident if somethings not done?
Tl* the contact owns a 2013 ford focus. While the vehicle was stationary in traffic, the engine turned off without warning. When the vehicle was restarted, the vehicle hesitated when accelerating. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 99,000.
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