Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 35 MPH, the vehicle ran out of fuel; however, the fuel gauge displayed a half tank of fuel. There was no warning indicator illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 85,000. Vin tool confirms parts not available.
2013 Ford Focus fuel system complaints
Page 6 of 10: complaints 131 to 160 of 263, newest first, as owners wrote them.
This regard the air purge valve recall for my focus st. Have gone to the dealership several times and have been told that the part is not available and today I was told the software is not ready. This is hard to believe in view of how boeing has fixed the software for the 737 issue. There seems to be an indifference on fixing this and has cause issues is hesitation and almost stalling. I have managed to control this by manipulating the clutch which is probably not good. I am surprised that ford has not expedited the fix.
Tl* the contact owns a 2013 ford focus. The contact received notifications for the federal safety agency campaign numbers: 16v643000 (latches/locks/linkages) and 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Larson motors (1801 frontage rd, nebraska city, ne 68410, (402) 873-5507) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
I just got the car from dealership with financing it, they didn't know notify me, that there was an unfixible recall!!! I am a single mom, it was my long way to getting a car, I want it be safe for me and my daughter, I don't, it won't even last 6 years, I am really upset!!!! Please fix ingeen light pops on, hatchback opens, airbag is pff
I received a safety recall in dec. 18 for cpv valve and deformed gas tank. They said parts would be in by end of march 2019 as per letter from ford. I called ford today and they are apparently still working with their parts supplier and they have no date to correct this problem. This is a focus st and they say only fill up the gas tank halfway. Why have a recall if they don't fix the problem? Who is protecting the consumer? Is there an actual time limit to get this done?
First sign of an issue was the check engine light illuminating in october of 2018. Shortly after the engine randomly started losing power and shutting down completely at random intervals. It could either be while driving or sitting at a stop light. I go to accelerate and notice the engine has shut off. The car will frequently behave as if it has reduced power when pushing the accelerator pedal. The rpms of the car will also randomly fluctuate as the car is struggling to get enough fuel to keep it running which also brings a very rough idle. The rpms do not climb as quickly and the engine has a low rumble to it sounding like it is struggling. This is also accompanied by what sounds like backfires coming from the exhaust. When refueling and putting the gas pump into the car there is a large high pressure release from the gas tank. Upon trying to restart the car the starter motor has to spin for an extra 5 seconds or so until the engine turns on. When it does turn on it sputters and struggles to get to a stable idle RPM.
Tl* the contact owns a 2013 ford focus. While driving 55 MPH, the vehicle decelerated and lost power in the middle of traffic. The contact coasted the vehicle off the road. In addition, the vehicle leaked fuel. Also, when the contact filled up the fuel tank, the fuel tank gauge would not move. Currently, the vehicle would not start and the check engine indicator illuminated. The contact called bill night ford (9607 s memorial dr, tulsa, ok 74133, (918) 526-2400), but the dealer would not schedule a tow truck to retrieve the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures and did not assist. The failure mileage was 141,000.
Ford has not acted on their recall (ford recall #) 18s32, for over 7 months.
One day while filling car up.. I noticed a few drops of gas on the ground afterwards. Today I wanted to add $8 to my gas tank. The moment I started pumping the gas started coming out. I tried a few times to continue but I kept coming out.
Stalling
I am having an issue with filling my car with gasoline. It can take me up to 20 minutes to put $10 worth of gas in the car. The gas nozzle constantly will click off when I am filling the tank. It does not matter if I am doing it manually or if I set the gas nozzle to the automatic feature. I have to continually depress the nozzle to fill my car and it constantly clicks off. I have tried different gas stations, and I will try to hold the nozzle in different way, but it never works properly.
Takata recall
Manufacturer recall number18s32 the federal safety agency recall number18v735 our vehicle's fuel tank collapsed over a year ago and we are unable to fully use the vehicle. Ford doesn't appear to be providing necessary parts to dealers for repair. We are getting nowhere and the car is unsafe. Perhaps you can compel ford to fix this recall in a more timely manner. I suspect there are others with the same problem. Thank you in advance.
I'm at the tail end of a buyback for multiple recall issues that seem to be unfixable. They had also replaced a week engine mount that is failing now they had to replace a safety recall for gas fuel. All of which in the past downtown ford in sacramento did for free and now they are trying to charge me $1300 to fix the recalls and repairs that they had done without my knowledge. Since it was ordered to them by you guys. And now they are saying at future ford of sacramento off of madison avenue that they will not fix it for free and that they are going to try and take it out of my settlement when theyare scam artists and are charging me way more than any part needs to be. And I'm also being lied to by ford wrap who told me they were going to pay for the parts and they were also going to put me in a rental. All of which was a lie. I have lost hundreds of dollars in wages I've had a ton of pain and suffering from having to be lied to over and over again and thinking I am being helped when in fact all they're doing is trying to take my money and put me in a unsafe car that could've killed me or my loved ones multiple times because of their negligence and they are not being held liable
My fuel line and fuel neck went out on me I was driving and another person waived at me and said they saw sparks coming from the car I was in the middle of the road and then the call stop I was low on gas so I though I ran out of gas got gas and the gas ran through to the ground I had no warning it just happen I called my mechanic he was the one that told me about the fuel line and fuel neck he said that was very dangerous because the gas was running out I just thank god it did not blow up with me or my grand kids looks again I thank god my family has always been a ford family but I have has so many issues with this car im not a happy camper with my ford focus but I can't afford right now to get another vehicle I have a little over a year to pay this off I'm unside down and have to keep it but not happy about ford you guys have put out great cars what happen to the 2013 ford focus se
Tl* the contact owns a 2013 ford focus. While at a stop light, the vehicle stalled without warning. The contact was able to coast the vehicle to the side of the road. She waited ten minutes, restarted the vehicle, and was able to drive normally. The contact stated that the vehicle drove very slowly and failed to accelerate. The contact drove the vehicle to kirk auto co (located at 235 state hwy 7 frontage rd, grenada, ms 38901, (888) 480-6177) where it was diagnosed that an unknown switch from the transmission needed to be replaced. The vehicle was repaired. The failure recurred and the vehicle was taken back to the dealer. The contact was informed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The manufacturer was not notified of the failure. The failure mileage was 104,704.
Tl* the contact owns a 2013 ford focus. The contact stated that water was found inside the vehicle more than once after it rained. Also, the clutch vibrated when the gears were shifted. The failure occurred every time after shifting out of first gear. There were no warning indicators illuminated. The vehicle was taken to star ford and lincoln (1101 s brand blvd, glendale, ca 91204, (818) 956-0977) where it was diagnosed that a new clutch and fuel tank were needed and the power train control module (PCM) needed reprogramming. The contact stated that the mechanics only installed a new fuel tank and reprogrammed the PCM. The manufacturer was made aware of the failures and did not assist. The failure mileage was 59,763. *tt
My current problem is after fueling up my car it starts and then stalls, then the next restart it turns over about 5 to 10 seconds and starts and then has a erratic idle and it may stall again, or if I manage to take off it will run ok, unless I have to stop within a 100 yards, and it then may stall again, or have a erratic idle around 2000 rpms, then idles down to the 750 area if I'm lucky, only after fueling up. Every start afterwards starts and runs fine until the next gas up. I have an engine code I believe they said was a evap code, my fuel tank is starting to concave on the bottom. I talked to my dealership and they said I'm not part of the recall, although he said I fit all the parameters of the recall, but my VIN number its in the system. I'm looking for help and hope someone can contact ford ! Ps this is on going and very dangerous! Thank you, very disappointed in ford. Ps ps the transmission is another forty pages of info if you ever have the time to talk.
Tl* the contact owns a 2013 ford focus. While driving various speeds, the vehicle stalled. Also, the fuel gauge did not function properly and indicated that there was fuel in the vehicle when there really was none. The vehicle was taken to kistler ford sales inc. (5555 central ave, toledo, oh 43615), but they were unable to diagnose or repair the vehicle. The ford manufacturer was made aware of the failures. The failure mileage was 125,000.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Miracle ford (1394 nashville pike, gallatin, tn 37066, (615) 442-8845) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. The contact stated that the federal safety agency campaign numbers: 16v643000 (latches/locks/linkages), 16v698000 (latches/locks/linkages), and 18v735000 (fuel system) exceeded a reasonable amount of time for repair. The vehicle was taken to five star ford (6618 ne loop 820, north richland hills, tx 76180) where they did not repair any of the recalls for reasons unknown. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect for 16v643000 and 16v698000. Vin tool confirms parts not available for 18v735000.
Tl* the contact owns a 2013 ford focus. While driving various speeds, the vehicle stalled. The vehicle restarted when the gear was shifted into neutral. Also, the check engine indicator remained illuminated. The failure recurred several times. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The vehicle was taken to fairlane ford (313‑846‑5000, located at 14585 michigan ave, dearborn, mi 48126) where the contact was provided a loaner vehicle. The vehicle was kept at the dealer's for the recall repair. One week later, the contact was called and informed to return the loaner vehicle; however, the technician stated that the part was on backorder. The manufacturer was notified and informed the contact to always maintain a half tank of fuel while driving until the part became available. The vehicle was not repaired. The failure mileage was approximately 90,000. Vin tool confirms parts not available.
Ford dealer in melbourne, florida refuses to perform recall work. Took the car in--it failed inspection. The manager refused to order parts or work on the vehicle and told me the mechanic was on vacation. I went back again to have the other recall items worked on, the manager said it was still a "no go," and I'd have to wait two months to get my unsafe car looked at...
Tl* the contact owns a 2013 ford focus. While waiting for the red light to turn green, the vehicle began to hesitate and lose acceleration. Also, the "transmission fault" message illuminated on the instrument panel. The vehicle was towed to team ford/lincoln (905 brady ave, steubensville, oh 43952) where it was diagnosed that the clutch kit needed to be replaced. The vehicle was not repaired. The vehicle was towed to jim robinson ford (95 robinson dr, triadelphia, wv 26059) where it was currently being repaired. The manufacturer was notified of the failure. The contact also received a recall notification for the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The approximate failure mileage was 80,000.
2013 ford focus se. The dealership will not perform the recall.--my vehicle is subject to multiple items, according to the VIN report. I don't know what to do...
Takata recall. On friday march 1 2019 as I was driving my air bag exploded. No damage to vehicle occurred.
Takara recall my car is shifting weird the evap canister for fuel is clicking and my car is getting bad mpg my car clunks when going over bumps the front end clicks when you turn and feels like something might break I dont think the electrical system is working rite
Tl* the contact owns a 2013 ford focus. While driving 40 MPH, the vehicle failed to accelerate. The transmission and other unknown warning indicators illuminated. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to be slowly driven to autonation ford katy (located at 20777 katy fwy, katy, tx 77450, (281) 305-8949). The vehicle was not diagnosed or repaired due to the diagnostic and repair cost. The VIN was included in the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.
I called washington ford in washington, pa on 1/17/2019 regarding a check engine light due to ford focus recall (purge valve). They scheduled an appointment for 1/30/2019 to fix the recall. Took my car in on the eve of 1/29/2019 and dropped it off. They called me the following day to say they didnt have the part available. They instructed me to pick up my car and said they would call when part came in. I had an inspection scheduled for 2/7/2019 and they told me it would come in prior to my inspection. I never heard from them but called back a few times, telling them I had new codes coming up on my obd sensor (fixd) the car had been running rough, stalling out while idling/stopped.. They assured me it was safe to drive. They did not get part in by 2/7/2019 and I missed my inspection. Two new codes came up on my car and I called angrily on 2/14/2019 to ask if they need me to take car to a different location, and they told me they were just about to call me to tell me parts came in.. We scheduled for 2/22/2019 to have recall fixed. They told me rental cars aren't covered under this recall when I explained the problems with scheduling so many appointments and having difficulty finding other transportation. On 2/17/2019 my car shut off while driving, on a major road (route 40). I was able to coast down a side street and pull into driveway at the bottom of the hill. Had the dealership fixed the problem the day they originally scheduled me, I would have a working car. Now, I'm afraid more damage has been done, as there are 7 total codes on my obd sensor(there were 3 when I first called about recall). The dealership should have never scheduled me when they didn't have the right part in stock, or a rental car should have been provided until they corrected the problem. I'm very unsatisfied with the customer service level at this location!
Ford has issued a recall regarding the fuel tank deformation but they state that the car should not have any issue when it's above 1/2 of a tank. I have experiences the car stalling around 3/4 of a tank multiple times now. The car engine shuts off when I take my foot off the gas, the dashboard lights come on. I have to park the car and restart it. Ford has not been able to fix the issue due to lack of parts since I took my car in on dec. 6th.
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