Tl* the contact owned a 2013 ford focus. When the contact's son started the vehicle, the check engine warning indicator illuminated. The contact's son drove the vehicle to an independent mechanic and was informed that the vehicle had a defective canister purge valve (cpv). Later that day, the vehicle stalled and a fuel odor was detected. The following day, while the contact's son was driving 68 MPH, it was believed that the engine stalled and the steering seized. As a result, the vehicle crashed head on into a tree. The contact's son died instantly and the passenger was ejected from the vehicle through the windshield. Another motorist observed the crash and called 911. The passenger was airlifted to the hospital and received medical attention for their unknown injuries. The contact's son was pronounced dead on the scene. The air bags deployed upon impact. A police report was filed. Upon investigation, it was discovered that the vehicle was included in the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The vehicle was destroyed and towed. The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
2013 Ford Focus fuel system complaints
Page 5 of 10: complaints 101 to 130 of 263, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact stated that the vehicle failed to start. There were no warning indicators illuminated. The vehicle was towed to wray ford (2851 benton rd, bossier city, la 71111, (318) 686-7300) where it was diagnosed that the PCM software crashed and needed to be updated. The vehicle was not repaired per the recall due to the mileage. The manufacturer was contacted and provided case number: cas 23983015. No further assistance was provided. The failure mileage was 160,000.
Vehicle transmission stuttering while driving. Ac is out. Multiple electric issues
Tl* the contact owns a 2013 ford focus. While driving 70 MPH, the vehicle stalled without warning. On several occasions, the contact was able to restart the vehicle. The vehicle was taken to grand prairie ford (located at 701 e palace pkwy, grand prairie, tx 75050, (972) 975-9621) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The vehicle was included in the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The manufacturer was contacted. The approximate failure mileage was 114,000.
When I accelerate from a stop the car shutters/jerks. Feels like strong tumble strips. Also almost like wheels are locking and trying to grip. I have been scared at I intersections as with hesitation the car doesn't have much power. Once it shifts (I have automatic) it's fine. Doesn't happen every time either.
Recall 18v735 was issued almost a year ago. However, ford seems uninterested in correcting the issue. Safecar.gov reports: "recall status: recall incomplete. Remedy not yet available." I'm still waiting and waiting on a fix., driving a potentially dangerous vehicle in the meantime.
Tl* the contact owns a 2013 ford focus. The contact stated that the check engine warning indicator illuminated. The VIN was included in the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The vehicle was taken to bowen scarff ford-lincoln (located at 1157 central ave n, kent, wa 98032, (800) 577-1158), but was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 175,000.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bloomington lincoln (1001 clover dr s, minneapolis, mn 55420, (952) 888-2271) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. While accelerating from a stop, the vehicle hesitated to accelerate. There were no warning indicators illuminated. The contact stated that the failure recurred four times since the vehicle was purchased. The vehicle was taken to skalnek ford (941 s lapeer rd, orion charter township, mi 48362, (248) 693-6241) to be diagnosed, but the dealer failed to determine the cause of the failure. The vehicle was repaired. In addition, the contact stated that the engine warning indicator illuminated. The contact received a recall notification for the federal safety agency campaign number: 19v515000 (fuel system, gasoline). The manufacturer was contacted and informed the contact to take the vehicle to a ford dealer. The approximate failure mileage was 56,000.
Tl* the contact owns a 2013 ford focus. The contact took the vehicle to gary smith ford (1 beal pkwy nw, fort walton beach, fl 32548, (888) 814-7437) to be repaired per the federal safety agency campaign number: 19v515000 (fuel system, gasoline) regarding the canister purge valve. After the recall repair was performed, the failure continued and the check engine indicator illuminated. Upon returning to the dealer, the contact was informed that the recall was deemed ineffective and that the contact would have to pay out of pocket to repair the defect. The manufacturer was not notified. The vehicle was repaired. The failure mileage was 62,000.
Tl* the contact owns a 2013 ford focus. While driving 45 MPH, the vehicle stalled and shut off without warning. The vehicle was able to restart. Also, when the fuel tank was filled, the fuel gauge did not display the correct amount of fuel and the mileage was incorrect. The contact also stated that the shape of the fuel tank appeared unusual. Furthermore, the contact stated that the vehicle did not immediately start when it was cranked. There were no warning indicators illuminated. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The vehicle was taken to reynolds ford of okc (833‑821‑8065, located at 7320 nw expy, oklahoma city, ok 73132) where the software system was updated. The manufacturer was made aware of the failures and confirmed that the recall repair was to update the software system. The failure mileage was 117,402.
I was driving down the road and my car battery light came on and I lost power to my gas and brake system... Before this every time I put gas into it ....it acts like going to stale
This vehicle has had problems since the day we bought it .the transmission has a mind of its own. It jerks ,shudders and slips in and out of gear at random . We have had 4 clutches ,a TCM, 2 purge vale replacements and countless software updates. It has completely lost the ability to propel itself on three separate occasions; once while we were taking it in to the dealer . When we got to the dealer they told us that "yes that can happen sometimes " !!! Please help us and hold ford accountable for their reckless decision to allow these vehicles to be sold to chumps like me . They have deliberately and repeatedly blamed us for their mistake . We are unable to use our vehicle because it is unsafe .
My car is at the dealership for the second time since september 2018 due to the transmission recall. The car died while driving four times before I could get it home. I I had it towed to bill collins ford the next day. I was told in september the transmission was fixed yet the car never drove right. Now the transmission and clutch need repair/replacing. They have had my car for one week and I have yet to be contacted by the dealership. These cars are not safe. Someone is going to die as a result of these faulty transmissions.
I bought my ford focus hatchback se starting at 24k miles. At around 50k I began having transmission troubles. The stuttering, while accelerating or coming to a stop, was (and still is) horrible. I have taken this vehicle in on two separate occasions to get the transmission 'fixed', to no avail. I'm still dealing with these problems 80k miles later. The first two winters that I had owned the vehicle my door locks would not engage, in dry, 40 degree temperatures. So I would have to drive and hold my door closed until the car heated up and the locks engaged. I tried wd-40 and sprays meant specifically to unfreeze locks. Neither worked. And the locks would occasionally disengage while driving my morning commute on the highway. No recall until two years later, after complaining countless times. But back to the transmission, I was driving home after a long day at work and ended up stuck in cincinnati, oh. A message popped up on my dash reading 'transmission fault' advising me to take my car to a dealer. Turning off the engine didn't help, and I couldn't drive over 20 miles per hour because the car wouldn't shift over 1st or 2nd gear. Luckily I'm an experienced driver and was able to dodge multiple cars that almost slammed into me on the street, due to my sudden braking. When contacting ford it took them 5 hours of going back and forth between dealers to finally send me a tow truck. I get the car back, same problems. Over and over. A mechanic at the dealership told me that they don't actually have a fix for the problem (which it's becoming ever more clear that they still don't, nor will they ever). Ford's compensation for this problem was a terrible deal. Offering a replacement transmission with the exact same trans that gave me problems I'm the first place. I'm glad to see the government is getting involved and hope to see resolve soon.
While driving down a busy road(m53) in michigan, the car lost power, got a message on the dash saying transmission overheating, pull over wait 5 minutes. Once it happened several times, I had taken it to the local ford dealer. After $1200 repair, I investigated and found out about all of the issues with this transmission. Why would ford not have done a better job at redesigning these or fixing them with millions of them on the road? We had just purchased this vehicle 2 days prior, unsure if was an ongoing issue with this vehicle
Brakes are erratic, often feels as if car may not brake in time then shudders on acceleration, slips, jerks, hesitates, suffers delayed accelerstion, delays in downshifting. Stalled just after turning at an intersection, engine simply did not switch on. Electrical circuit drained battery. Inaccurate fuel gauge indication / distance to empty, high fuel consumption.
"takata recall" initially the car started shaking and making terrible noises. After parking it, the car would not go into reverse. It was towed to a "dealer" facility where they did some "repairs" on the transmission.....$600. The car was transferred to me and I have experienced a loss of forward power several times. After a short wait period it will start. I have been involved in an accident.....pulled onto the 4 lane one way highway and lost power....bam . The car also has the "shudder" issue while idling.. It feels like the engine will stall.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.
While driving on the highway the vehicle stopped running and lost all power without warning the vehicle could not be re-started. Was able to get the vehicle towed and looked at by an independent repair shop since the ford dealerships were too busy to look at a vehicle that was 3 hours away from the home address. The cause of the issue was the evaporator vacuum canister. The failure of the canister also caused the fuel tank to deform and damaged the fuel pump/level sensor. The canister was replaced and the fuel tank popped out as much as possible, but the fuel level sensor is still reading incorrectly due to the deformed tank.
1. The transmission jumped at intersection once. The transmission did not switch from park to drive once. The software was re-configured several times but it still not running smoothly at low speed. This issue happened since I bought the car in new. 2. The fuel tank indicator did not show correct fuel level. The engine light on. The car seems loosing power. Had to bring the car to the dealer to re-configure the software.
I have a 2013 ford focus se. I bought it used at 84k miles from a dealership in february of 2019. First time I got gas after buying the car it had trouble starting afterwards. Had that fixed and it doesn't stall but the miles to empty reads incorrectly now. Also started making a grinding sort of noise when I'm going up slight inclines. When I go from a stop light or stop sign it shudders during accelerating. I was getting onto the highway and had to stop on the entrance ramp due to road work and almost couldn't get enough power to get onto the interstate. Currently this website is saying all of my recalls have been repaired.
This focus has gave me nothing but problems . I've had it for almost 4 years in january. And it's left me stranded numerous times multiple trips to the delership lets not get started on how awful they are. I'm going to trade it in . Never will I buy another ford !!
"takata recalls" took in for recall to fix the problems. The vehicle when driven, about to stall when it slows down, like at stop, it sounds like a little gas being taken while in motion, city street, country road, then highway
We had transmission clutches replaced through recall. This did not fix problem. While driving, car will start flashing transmission error, hill assist error, breaking error , etc.. Then the car will stall. We have taken it to dealer 3 times now. This has happened on busy city streets and highway.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ziemes ford (3004, 5700 e main st, farmington, nm 87402, (888) 375-9581) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. The contact received a recall notification for the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact called great america ford lincoln(580‑338‑8423, located at 906 u s 54, guymon, ok 73942) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. *tr
Studdering, shaking upon acceleration
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Art hill ford lincoln (901 w lincoln hwy, merrillville, in 46410, (219) 738-5300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
I bought the vehicle at 30,000 miles on it with a new transmission that ford had to replace due to the faulty original one the car came with. A year after buying the car off a ford dealership lot the transmission dies again at 70,000 miles. Two transmissions needing replaced in this vehicle and ford won't pay to fix the transmission the second time. Even after they discovered the cause of the transmission breaking down the second time due to a part missing. I've had the car a little over a year. Ford is at fault and should pay to fix my car.
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