2016 Ford Focus: adaptive cruise control problems

Filed Dec 17, 2021 · Transmission · NY

Driving on the highway with cruise control on at about 60MPH, with no warning, engine revved to a high RPM with a near total loss of power. Message on the dashboard said to have the Transmission serviced. Car was brought to the dealer where they diagnosed that the Transmission Control Module needed to be replaced, and also the clutch needed to be replaced. Invoice attached. There is a Ford Customer Satisfaction Program associated with this problem that includes Focuses manufactured up to November 5, 1995. When they checked my car's VIN, they said it was not covered because my car was manufactured on November 11th 1995. This CSP is also attached. I believe that the actual number of vehicles affected is more than they have indicated in the CSP and that mine is also affected because it exhibited the same problem and was manufactured within 6 days of the cutoff. This is a dangerous situation that could have resulted in an accident. Luckily the highway was not very busy when it occured.

Filed Aug 11, 2020 · 53,360 miles · CT

On three separate occasions(today being most recent) when using cruise control while in motion on a state highway and traveling 60 MPH, the vehicle on its own began accelerating without the driver using the acceleration button on the cruise control or pressing down with right foot on the accelerator pedal.

Filed Jul 16, 2019 · Electrical, Transmission · 24,000 miles · AL

I was driving on my way home, and my car stalled in the middle of the road. I had to throw the car in neutral and crank it back up and slam it into drive and speed off, because I was going to get hit both directions. The transmission shudders hard in between gears, stalls out on hills/ struggles on hills, it fails to accelerate in the moment, the car fails to know what gear it wants to be in. That's just the beginning. I live in the city a small area not very populated but I still deal with stop and go traffic the transmission jerks hard if you don't start moving at a steady pace. The highway though it does relatively well, but that's when other problems start I have loss of power at times while in cruise control, it will bounce back and fourth like I have bad gas or something, it also has a very bad glitch with the windshield wipers (they hit each other). I have had the upmost problems with this car primarily the transmission, but that's not all folks. I do however feel this car is such a safety hazard to people, I have a "dont buy a focus" sticker going down both sides of my cars windows. I'm stuck with this car because of credit issues so I'm going to let everyone know my story if I can save them having problems not even a year after buying this brand new focus. All ford had to say is it's a clutch problem if completely safe. That's even when I told them I didn't feel safe and I didn't want to drive it till they did something about it. I'm not on transmission clutch set #5 I've dealt with so much lost time because of this matter and ford should be held completely responsible. Start date for the problems is the day I bought the car. Dont buy a focus!!!!

Filed Apr 2, 2019 · Body, Engine · 50,000 miles · CA

As I was on my way to work driving on the freeway going 67mph on cruise control I was in the 2nd lane in from the right . I felt something bumpy underneath my feet and as I lowered my radio I heard a scraping sound and then it felt like something went underneath my tires and I heard when it pulled and broke the front grill made me swerve thank god no accident. As I was pulling to the right it felt like I was dragging the panel and parts of my bumper. Sure enough the underneath panel came off and that's what created the whole body damage.

Filed Nov 27, 2017 · Acceleration, Transmission · 15,000 miles · FL

First problem were the transmission shifting very hard and on a couple of occasions the car would not go into reverse when trying to back out of my driveway. Dealer recoded the transmission. Car is now still shifting very hard, sometimes the rpms will hit 4,000+ before it will hard downshift. Other time I have had to press on the brake to get the rpms down. Also while on cruise control the rpms will also rev to 4,000 when trying to slow down. On a recent trip when I cancelled the cruise control the car actually sped up on two separate occasions. Car continues to shift hard and what other people in the car have described as the transmission slipping. This has been ongoing for almost a year now. Dealer always says they have not heard anyone else complain about the transmission which is funny since I get class action lawsuit mail about every other week about it.

Filed Jan 24, 2017 · Acceleration · 9,000 miles · MI

East-bound on freeway traveling approx 65 MPH. On 3 different occasions the cruise control spontaneously turned on by itself. On those occasions I touched the brakes and the issue stopped. Shortly thereafter I exited the freeway for a 2 lane highway . Did not experience further cruise issues on 2 lane highway