2016 Ford Focus: windshield wiper failure

Filed Jan 18, 2021 · Transmission · 76,000 miles · GA

I have a 2016 ford focus. 3 months after purchase I took it to service for shaking on accelerating and deaccelerating. I was told broken sway bar links. After they were replaced I brought it in again. I was told it's normal for the powershift transmission and I was not used to it. In march 2019 my transmission dropped into neutral and a transmission failure message was shown. I took my car to service. They replaced sensor and I went to get it. It failed in 5 feet. Took it back and they replaced a second sensor. It failed before I arrived home. This has gone back and forth 8 times. Because my staying home with covid I only put 700 miles on my car between april and november. They have had my car since then except one day. I got 10 minutes from home that night and returned it the next day. They are staying that it's unrelated to the known issues with powershift. But it's never been fixed. They've replaced all 3 sensors twice. And now there's water in my transmission fluid. Once before I made it home and again the day I returned it. They told me that was because I had leaves under my windshield wiper blades that diverted water from the windshield into the transmission. Also I saw in an article that it was stated by a the federal safety agency spokesperson that ford was fixing these issues and extended the warranty. I've been told I have the wrong transmission. But I have a dsp6 powershift. The service center refers me to the customer care. Customer cares states that they only take information and can't help or give information. They directed me to the lawsuit hotline. They don't handle warranty. Ford gives you no way to speak to anyone that can explain why my car is not extended. They refuse to look for the source of the water and have replaced sensors repeatedly although that hasn't worked yet. My warranty ends soon and they said if they can't fix it by then I'm responsible for cost

Filed Jul 1, 2020 · Transmission, Visibility · 42,000 miles · NY

The wipers stop working and freeze up in the middle of the windshield constantly!! Blocking view from driving. The car shudders every time you go from a stopped position. Worst car I've ever owned. Been to the ford dealer several times. Never gets fixed.

Filed Jan 31, 2020 · Driver assistance, Electrical · 76,600 miles · CA

For the last couple years, my transmission in my 2016 ford focus has stalled upon nearly all attempts to accelerate from a stop. On january, 17 2020 I returned to my car from the library in irvine, ca to discover that upon turning the ignition, the car did not start. I tried a couple more times and my windshield wipers went on one time and stopped, the lights on my dashboard lit up, the media screen lit up and the interior car lights came on. I called aaa, my insurance carrier, despite it not appearing to be a battery issue. The representative stayed on the phone with me after I explained the issue and tried to schedule roadside assistance. I tried the ignition one more time and the car started. A notification on the dash screen appeared reading "transmission service required" and remained on the screen for a second before disappearing. Usually if a dash notification appears, the small icon light will remain lit while I operate the vehicle, this icon light did not remain on. My insurance representative explained that an issue with a transmission would need a tow and it may be unsafe to operate my vehicle on the road. I sat in my car for a minute and noticed my average mpg had changed from 33.3 to 0.0. I drove the car home as I needed to leave the location to tend to other parts of my day. I arrived safely to my destination. The following day, the exact same situation occurred when I attempted to start my car and leave for the day. Turning the ignition several times did not work, the windshield wipers came on once, the transmission notice appeared and disappeared and the average mpg was at 0.0 again. This time, the car notified my that I had 0 miles until empty, despite the gas tank containing well over a quarter fill. The gas notification disappeared and the miles to empty section changed back to 175 miles until empty. I have not driven my vehicle since this occurred

Filed Dec 26, 2019 · Visibility · 106,328 miles · TX

Wipers suddenly stopped working while it was raining causing a serious safety risk. Couldn't continue to drive so was pulled over on side of the highway until rain stopped. Later wipers came on by themselves while switch was turned to off position and would not turn off until fuse was pulled. Have replaced motors and switch and they haven't been repaired. No longer working at all with no response to the switch at all.

Filed Aug 19, 2019 · Fuel system, Lights · NJ

I have a 2016 ford focus and had nothing but problems with it since day one I've had the car at dealership several times for the wipers first they said can't find anything wrong next they said they adjusted the wipers then they said they changed the motor . It still stops in my view whenever it rains I told them it's still happening and I was told to change the wipers. I'm no I should not have to with a new car. One morning I get into the car and had frost on the inside of my windshield I turned the defrost on and watch my windshield crack brought to ford and they said something hit it like a rock I explained what happened but wouldn't acknowledge that there was a defect I told them that if the windshield had a solid seal I would not get frost on the inside they brushed me off. And now my car doesn't start right away and I called customer service and all they said was nothing they can do about it. I'm so frustrated with this car since day one no one at ford will help me. There are other problems like the interior lights keep going out . I'm so tired of wasting my time bringing the car to the dealership being made to feel like an idiot. Ford says they pride themselves on customer service but I yet to see it as every time they treat me like I'm making things up. I want my car in safe driving condition. Is that to much to ask for!!!!it shouldn't be but that's how for makes me feel..,I showed videos of windshield wipers also but I'm crazy

Filed Jul 16, 2019 · Electrical, Transmission · 24,000 miles · AL

I was driving on my way home, and my car stalled in the middle of the road. I had to throw the car in neutral and crank it back up and slam it into drive and speed off, because I was going to get hit both directions. The transmission shudders hard in between gears, stalls out on hills/ struggles on hills, it fails to accelerate in the moment, the car fails to know what gear it wants to be in. That's just the beginning. I live in the city a small area not very populated but I still deal with stop and go traffic the transmission jerks hard if you don't start moving at a steady pace. The highway though it does relatively well, but that's when other problems start I have loss of power at times while in cruise control, it will bounce back and fourth like I have bad gas or something, it also has a very bad glitch with the windshield wipers (they hit each other). I have had the upmost problems with this car primarily the transmission, but that's not all folks. I do however feel this car is such a safety hazard to people, I have a "dont buy a focus" sticker going down both sides of my cars windows. I'm stuck with this car because of credit issues so I'm going to let everyone know my story if I can save them having problems not even a year after buying this brand new focus. All ford had to say is it's a clutch problem if completely safe. That's even when I told them I didn't feel safe and I didn't want to drive it till they did something about it. I'm not on transmission clutch set #5 I've dealt with so much lost time because of this matter and ford should be held completely responsible. Start date for the problems is the day I bought the car. Dont buy a focus!!!!

Filed Aug 2, 2018 · Visibility · 43,000 miles · GA

The wipers stop working in mid sweep, sometimes it's the right side, sometimes the left. Happens when it's raining and also when the windscreen is dry. It is very dangerous as you can't se through the wiper assembly and you can't see through the rain. Car was in motion during the rain and in motion or stationary when used on a dry/damp windscreen.

Filed Apr 24, 2018 · Electrical · OH

Windshield wipers stick in line of site safety hazard when driving. Has been in shop multiple times and still continues to be unsafe to drive.

Filed Mar 8, 2018 · Electrical, Visibility · OH

Wiper blades stopping in line of sight during rain and snow conditions car has been taken to dealer multiple times and not being fixed. Has replaced windshield and motors and still occurring. Video showing problem not being taken seriously and tired of ricart not fixing

Filed Feb 10, 2018 · Visibility · 5,400 miles · IN

With just over 5k miles, our 2016 focus has developed a wiper problem. The driver's side, to be exact. The wiper arm will go past it's normal stopping point, & then lock up. But sometimes, it will stop mid way, while the right side wiper continues to work. Have had it to the dealer 5 times already. They've made adjustment, & repairs, but it continues to mess up. Each wiper has an independent motor. Beginning to think we've bought a lemon. It doesn't matter if the car is in motion or sitting still.

Filed Aug 25, 2017 · Visibility · 1,000 miles · PA

Tl* the contact owns a 2016 ford focus. While driving various speeds, the windshield wipers occasionally stopped working without warning. The contact was concerned that the failure would occur during a rainstorm. The vehicle was taken to the dealer (stuckey ford and subaru, located at 500 broad st, hollidaysburg, pa 16648; (814) 695-9862) where it was diagnosed that the motors needed to be redesigned by the manufacturer; therefore, they could not assist. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 1,000. ..updated 10/25/17 *bf

Filed May 3, 2017 · Visibility · 5,500 miles · PA

Tl* the contact owns a 2016 ford focus. While driving in the rain at any speed, the wiper blades stopped in the middle of the windshield without making a full cycle. There were no warning indicators illuminated. The dealer was unable to remedy the failure after three attempts. The failure recurred. The manufacturer was made aware of the failure and stated that the regional manager would get in touch with the contact. The failure was not remedied. The failure mileage was approximately 5,500.