The contact owns a 2013 Ford Fusion. The contact stated that while stopped in a drive-thru, there was an abnormal hissing sound coming from the brake pedal. There was no warning light illuminated. The brake pedal was depressed to the floorboard, and excessive force was needed to stop the vehicle. The vehicle was driven to the residence. The contact stated that after restarting the vehicle, the "Check Engine" warning light was illuminated and the "Brake Level Low" message was displayed. The contact associated the failure with the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic); but was unable to secure an appointment with two local dealers for a timely repair. The contact requested authorization to have the vehicle repaired by an independent mechanic with reimbursement, but the manufacturer declined the request. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer denied a request for a loaner vehicle. The contact was provided a case number. The vehicle was not repaired. The failure mileage was 172,318.
2013 Ford Fusion brakes problems
73 complaints (4% of all complaints for this car). Typical mileage when it fails: 63,000. 9 crashes reported.
- owner complaints
- 73
- of this car's complaints
- 4%
- typical mileage
- 63,000
- crashes
- 9
- recalls
- 1
Which part fails
- Foundation components: disc: pads2
- Antilock/traction control/electronic limited slip: wheel speed sensor/tone ring1
At what mileage
Complaints by mileage at the time of the problem.
Ford Fusion brakes problems in other years
Specific symptoms reported on the 2013 Ford Fusion brakes
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
- Risk
- A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S12.
Recall number 23V162000 · Recall details
Related investigations
Front Brake Jounce Hose Failures
On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of the federal safety agency Safety Recall 20V‑469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to the federal safety agency Safety Recall 23V‑162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.
RQ22004
What 2013 Ford Fusion owners say
Most recent owner complaints, unedited.
The contact owns a 2013 Ford Fusion. The contact stated that while her son was driving at an undisclosed speed, the brake pedal was depressed; however, the brakes became inoperable. The brake pedal was depressed all the way to the floorboard for the vehicle to stop. There was no warning lights illuminated. The contact's husband became aware that brake fluid was leaking from the vehicle after the contact and her son returned to the residence. The contact stated that the vehicle had been recently serviced on June 8, 2026, and there was no mention of an issue with the braking system. The dealer was contacted and stated that the brake pads were extremely worn, and the brake lines needed to be replaced along with the brake master cylinder. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,385.
While driving home from work. I heard a pop and seen smoke coming from my tire. I pulled over and seen fire behind the wheel. After looking it over the emergency parking brake motor that attaches to the brake caliper was blown apart. The pistons in the caliper pushed so hard against the brake pad that it was bent to a 90 degree angle. Had to replace pads, rotors, and calipers in both sides.
Brakes went out while driving. Brake fluid reservoir is full.
See attached document for complaint.
I was on the highway and a car came in front of me, When I tried to stop the brake was hard and wouldn’t stop! It veered me into the wall and totaled my car. My brakes stiffed up and didn’t stop which cause me to crash.
Right Front wheel speed Sensor replaced and problem continues due to pigtail coming from wiring harness that connects to top portion of wheel speed sensor Water enters the connector and short circuits the ABS system causing the car to disable ABS,Traction Control and Power steering all light illuminated as well
The contact owns a 2013 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer scheduled an appointment, but the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received a recall notice for my 2013 Ford Fusion. The Recall was 23S12- Multi Vehicle Front Brake Jounce Hose Leaks. I contacted Ford about the repairs for this recall and was told that the repairs would take 1.3 hours because the brake lines needed to be bled as part of the repair. When I contacted my local Ford dealership about getting the repairs, I was told I would have to leave my vehicle for at least 2 days if I wanted the repairs done. No loaner vehicle has been offered. I cannot be without my car for 2 days. How am I to get the repair work done?
The contact owns a 2013 Ford Fusion. The contact stated that while starting the vehicle, the check engine, ABS, air bags, PCM, and several other unknown warning lights illuminated. The "Engine Coolant Over Temperature" message was displayed. The vehicle was taken to an independent mechanic and the dealer, where it was diagnosed with a coolant leak, but the contact was unaware of what needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Numbers: 12V551000 (Engine and Engine Cooling) and 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 171,000.
Questions about the 2013 Ford Fusion brakes
Does the 2013 Ford Fusion have brakes problems?
Owners have filed 73 complaints about the brakes of the 2013 Ford Fusion, 4% of all its complaints.
At what mileage do 2013 Ford Fusion brakes problems start?
The typical (median) mileage in owner complaints is 63,000 miles.
Was there a recall on the 2013 Ford Fusion brakes?
Yes, 1 recall: 23V162000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Fusion have bad brakes?
The Ford Fusion model years with the most brakes complaints are 2010 (548 complaints), 2008 (542 complaints) and 2009 (531 complaints).
Other 2013 Ford Fusion problems
Engine 448Steering 389Transmission 281Body 164Electrical 160Fuel system 142Airbags 101Seat belts 100Locks 85Acceleration 43Driver assistance 43Wheels 32Lights 30Visibility 29Seats 27Suspension 11Tires 5
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