The owner/myself driving vehicle home my 2017 ford fusion se 1.5l on the interstate when white smoke billowed out from the exhaust leading to a seized engine on a high traffic density highway. The car started to sputter, clunk and the check engine light kept flashing as I pulled off the side of the road. This car had issues before the failure of the engine with cylinders misfiring, spark plugs being fouled at low mileage and engine losing coolant. Per my vehicles breakdown I brought it to a local mechanic who worked for ford and stated my engine locked up and needs to be replaced, after bringing my car to another shop for a second diagnosis, it was the same answer after a full look at it. I tried calling ford in michigan they gave me the run around, my dealer fred beans of ford gave me the run around saying I have to cover this repair due to it being out of my warranty. I did the program 19b37 recall from ford which reset the computer system for antifreeze and coolant entering the engine. Clearly, that issue that ford tried to patch up didn't work. My mechanic & ford determined that a new engine was needed and have found bulletins stating this is due to a manufacturing defect known by ford as ford had released the bulletins. This defect leads to engine failure and is nothing caused by the driver but solely due to the fact that when certain engines were manufactured they were manufactured incorrectly. Ford is unwilling to pay for engine replacement even though they have admitted this is fault during the manufacturing processes if the engine is to stall or seize during driving this could lead to serious injury, accident, and even death. Ford is not recalling this engine at this time. Please - recall this issue. 1.5 & 2.0 engines are very problematic. The cost for my repair is $4,800.00 that I don't have.
2017 Ford Fusion transmission complaints
Page 10 of 12: complaints 251 to 280 of 315, newest first, as owners wrote them.
Vehicle keeps randomly showing a shift system fault when I go to drive and a piece that should connect to the transmission to allow the vehicle to shift into gear keeps disconnecting causing the car to stay in park and the emergency brake to stay on.
Back in 2018, 1.3 million ford focus vehicles were recalled due to a fuel purge valve. Who's to say the same issue is starting to occur again, but to the ford fusions? My 2017 ford fusion that I purchased 6 months ago has this issue. It is a major safety concern! On my way to work in the middle of the highway, during morning traffic, my car decides to turn off causing a accident, but luckily nobody got hurt! While I was sitting there waiting for the police to arrive, I tried turning it back on, and luckily it did, but surprise surprise now with the service engine light on. When I got off of work my car turned back on (still with the service engine light on) and the same issue happened again 4 times on my way back home. I drove all the way back on the right hand passing lane because this is a safety hazard, and could easily cause a accident again! What it did exactly is it starts like a humming/vibrating noise that comes from the dashboard, I couldn't push on my gas, turn my steering wheel, and automatically goes down to 0 MPH, and on the dashboard it asked me to put the car in p, and then turns off. Of course the warranty that I purchased didn't want to cover it, and now I have to pay $425 to have this fixed! Ford motor company needs to issue a recall before someone seriously gets injured!
Tl* the contact owns a 2017 ford fusion. The contact stated that after his wife parked the vehicle and shifted the gear shifter into park, the vehicle roll backward. The contact's wife re-entered the vehicle and shifted the vehicle into drive however, the gear shifter seized in neutral. The contact stated that the transmission shifter cable bushing had detached. A zip tie was used to attached the gear shifter and the vehicle was driven to his residence. The contact stated that he was a certified mechanic. University ford durham (5001 durham-chapel hill blvd, durham, nc 27707, (919) 682-9171) was contacted and informed of the failure. The contact was informed that the VIN was not under recall. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.
Shift dial get stuck in park, will not shift out of park even with the override, have had it looked at twice, both times there was "no problems," and the shop always it works when the tow truck drops it off. It happens on and off, never gives an error message or throws a code. Could be driving one minute, get home, shut the car off, a couple hours later get back in, and it doesn't shift anymore. It's extremely inconvenient and considering the ford dealership says "this happens a lot" I don't understand why they don't recall the faulty cable or relay or transmission or shift dial if it happens all the time, because after taking it to 3 different shops, they all have no answer to the issue, just to "deal with it". And the fact that the override doesn't work is a big problem. But ford does their thing and I guess won't recall something they know is a problem on many of their 2017 ford fusion se's even though it's a safety issue but I guess that's ford, more about pumping crap cars out than they are worried about making them safe when the same problem occurs on multiple 2017 ford fusions.
Check engine light came on with 3 codes p051b pertaining to the crankcase pressure sensor, upon further investigation I've noticed that the 1.5l ecoboost 2017 ford escape has a recall but not the 1.5l ecoboost 2017 ford fusion, the system failed to no fault of my own. Recall needed due to fault of ford manufacturing/equipment. I noticed the check engine light turned on during one of my daily commutes back home from university.
I was in a the middle of a drive thru and I put my car in park and engine light came on, my gear shifter was flashing in all the gears and on the dash it was saying shift system fault service required. I couldn't put it in any gear. It wouldn't start until some guy came over and said the same thing happened to his ford fusion. He knew how to get it back in park and showed me what happened. He has said that there was a recall for that part.
Tl* the contact owns a 2017 ford fusion. The contact stated that the power train automatic transmission torque convertor failed. The contact stated while driving 62 MPH and depressing the accelerator pedal, the vehicle started to shudder and jerk. No warning light was illuminated. The contact also stated that on another occasion, the vehicle stalled without warning. The vehicle was restarted and started to jerk. The vehicle was taken to an independent mechanic and was informed to take the vehicle to a ford dealer that there was a recall associated with the vehicle. The vehicle was later taken to dick smith ford of columbia located at 7201 garners ferry rd, columbia, sc 29209, but was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,063.
Tl* the contact owns a 2017 ford fusion. The contact stated that the torque converter was not welded properly and caused the vehicle to go into lock mode while driving at an unknown speed. The contact stated that the refer to owners manual light illuminated. The contact called an unknown ford dealer, located in union, new jersey and was told that there was no recall on the vehicle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.
Tl* the contact owns a 2017 ford fusion. The contact stated that after starting the vehicle and attempting to drive, the gear shifter failed to shift out of park. The vehicle was towed to bob gillingham ford (8383 brookpark rd, parma, oh 44129, 216‑539‑9191) however, a diagnostic test was still pending. The contact was concerned about a possible shifter cable detachment. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,100.
I was backing out of my driveway from my car all of sudden stopped, and shifted back to park. Maintenance light was on and message said shift system fault. I turned of my car and back on same thing, tried the manual override it did the same thing. Tow truck ended up dragging my car on to the tow truck bed. I have a video of it doing it.
Thursday 6/11/20 about 7pm I was trying to back out of the driveway and the emergency break just came on and the car wouldn't drive anymore come to find out it was the shift link bushing. Almost caused me to wreck with oncoming traffic due to the sudden stop. I took it to rusty eck ford in wichita ks today 6/12/20 and got it fixed. They made mention that this has been common with other fusions so I figured I should report this issue today.
My wife was at a shopping center. Backed out of the parking spot, stopped, then turned the shifter to drive. Shift fault popped up and the wrench symbol. Drive was lit on the shifter knob but the car wouldn't shift out of reverse. She cycled the ignition a couple times and it finally went into park and would shift normally.
Tl* the contact owns a 2017 ford fusion. The contact stated that while driving at various speeds, the vehicle stalled as a wrench was displayed on the instrument panel. The contact turned off and restarted the vehicle and the vehicle operated as intended. The vehicle was taken to an independent mechanic where the contact was informed that the vehicle needed an oil change. The oil change was performed however, the failure recurred. Upon investigation, the contact linked her failure to the federal safety agency campaign number: 17v427000 (power train) however, her VIN was not included. The vehicle was not repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 75,000.*dt
Car stalled after accelerating moderately hard into traffic from a stop and then quickly turning left into parking lot.
Transmission needed rebuilt. Torque converter and value body went out.
Vehicle doesn't move when put into gear... When taken for diagnostic, transmission code pops up...
I went to my car after work and attempted to start it but a shift system fault error occurred and the car began putting the emergency brake on when I tried to shift to park. It would say "shift to park" even when my knob showed that the gear was in park. It would also rotate the knob back to p every now and then when you attempt to shift into a different gear.
While driving. 17. Ford. Fushion. Car slows down while driving. Jerking took it in the dealership. They kept it a week. To tell me it had transmission. Problems. Torque converters. And needed a new transmission was not. Cover under warranty I am female and alway drove a ford. Car. Never had any problems.
Tl* the contact owns a 2017 ford fusion. The contact stated that while stopped at an intersection the vehicle stalled without warning. The contact placed the car in park turn the vehicle off and back on which resumed normal operation. The vehicle was taken to (auto giants temple hills 4600 branch ave, temple hills, md 20748 (240) 685-2274) who was unable to diagnose the vehicle. The contact was referred to a local ford dealer. A dealer was not contacted. The vehicle was not repaired. The failure recurred intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.
Tl* the contact owns a 2017 ford fusion. The contact stated that while driving at approximately 35 MPH, the brake light illuminated continuously. The vehicle was taken to heritage ford 2100 sisk rd, modesto, ca 95350, for an oil change and the contact informed the dealer about the failure. The dealer informed the contact brake fluid was put into the vehicle in order to repair the failure. The vehicle was repair however, a day later the failure recurred. The contact mentioned that a whole can of brake fluid was replenished in the vehicle. The vehicle was taken to an independent mechanic where they informed the contact the brake line leaked fluid due to the transmission coming into contact with the brake lines. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 90,000.
Tl* the contact owns a 2017 ford fusion. The contact stated that while the vehicle was being driven, the transmission started slipping and the parking brake activate simultaneously. The contact also indicated that the transmission torque converter was damaged. The cause of the failures were not determined. The local dealer covert ford (11514 research blvd, austin tx) and the manufacturer were notified of the failure but no assistance was offered. The failure mileage was 42,000.
I have a 2017 ford fusion, purchased 6 mths ago. I was stationary in a parking lot, when I put it in reverse it immediately threw itself back in park and gave error 'shift system fault service soon'. Cycled car on and off several times with the same result. There was no prior warning of any issues. I am reading this is happening to alot of 2017 ford fusions. I am out of warranty, the dealership is fighting me on warranty when I specifically said I would not buy it without one, and I cant afford to fix it. I still owe over $14,000 on this car and just having it 6 mths I am very disappointed. Hope this is recalled!
My car is jerking and the check engine light has not come on it has been since july and they can't tell me but it a recall on the 2.0 liter but not on mine for a 2.5 torque converter that is the problem and the guy at ford place said it would be 2700 to fix I would rather run it in a river wow
Tl* the contact owns a 2017 ford fusion. While driving and approaching a stop light, the instrument panel displayed "auto start stop shift to (p) then restart engine". The contact did as instructed and was able to continue driving. The contact stated that the failure recurred each time the vehicle stopped at a stop light or stop sign. The contact called midway ford (2777 snelling ave n, roseville, mn 55113, (651) 636-8200) and scheduled an appointment. The vehicle was later taken to an independent mechanic where it was diagnosed, but no failure code was found. The contact stated that at 61,000 miles, the throttle body was replaced, but the failure continued. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,115. *ln
77k miles, shift system fault while vehicle in use, trying to change from reverse to drive on a downtown city street. Gear selector knob returns to park from selecting reverse, or drive. Ford fusion is not operable and had to be towed. Reviewed previous incident reports for 2017 model identifying plastic bushing holding the shift link cable to the transmission failing. Ford fusion model 2016 and earlier recalls for the same plastic bushing failure, along with my wife's 2014 ford escape having a recall for the same plastic bushing. Why does this defective plastic bushing remain in use after years of recalls?
When backing from a parking space, the vehicle would not shift to any gear or neutral. No warning or indication of any problem, it just quit right in the middle of a parking lot. Vehicle shifter kept returning to park and would not move! Very dangerous. Mechanic said the shift cable broke. I see on here that others have had the same issue and there was a recall up to the 2017 models. I think ford needs to recall the 2017 models for the shift cable as well because it's obviously an issue. Car has 80k miles. Transmission was replaced at 66k miles. 2017 ford fusions are awful and dangerous! Do your customers matter, ford?
I have a 2017 ford fusion and the shifter cable bushing came apart causing my car to be stuck in reverse. I could not start my car in a parking lot because the dash showed the car was in reverse although the shifter was in park. My car was towed through ford roadside. I was charged for the tow and the repair through ford. I was told by ford customer service that none of this is covered by the recall 19s16. Currently the recall is for 2013-2016 cars. My car was made at the same hermosillo mexico plant as the other cars with the recall. It would have been manufactured in 2016. This is a safety issue and my car could have rolled away in park causing injury. A new plastic bushing was installed on the shifter cable but I'm worried in another two years the same thing will happen after wear.
Tl* the contact owns a 2017 ford fusion. While driving approximately 55 MPH through a busy intersection, the vehicle suddenly decelerated and stalled. After turning the engine off and back on, the "shift system faulty" message was displayed. The vehicle was towed to the contact's home and an independent mechanic diagnosed that the shift cable connector was fractured. The vehicle was not repaired. Pioneer ford (150 hwy 27 north bypass, bremen, ga 30110) and the manufacturer were notified of the failure. The failure mileage was 70,000.
My car will not say in gear it will continue to go in park no matter what gear it's in. I was on the city street when that happen. It took me about 30 minutes for it to do anything. Once I got it parked it did it again. On the screen it said shift system fault. At one point it was stuck in reverse. They are telling me it's not a recall on that when it should be. I could've been driving on major highway when it had changed gear. My kids and I could've got seriously hurt.
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