As I was driving my check engine light came on and my car started to jerk. I had some previous issues with my AC and radio delays. I took the car to the dealer and he said my PCM was missing a ground and if I continued to drive it the engine could catch fire. The car is only 5 years old. He says they have seen this a lot in these cars.
2017 Ford Fusion transmission complaints
Page 8 of 12: complaints 191 to 220 of 315, newest first, as owners wrote them.
The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle and shifting into drive(D), the gear shifter flashed three times and immediately shifted back into park(P) and independently engaged the parking brake. The contact stated that the "SHIFT SYS FAULT Service Required" message appeared on the instrument panel. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 154,000.
The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle and shifting into drive (D), the gear shifter immediately switched back into park (P) position. The contact was unable to drive the vehicle. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 68,000.
While shifting from reverse to drive, car shifted back to park and activated parking brake. Unable to move car forward and needed to be towed to dealership for repair. The 2013-16 Ford Fusions are included in recall on bushing failure, however, my 2017 Fusion is not included. However, clearly this is an issue with millions of Ford vehicles and recall should be expanded. Shift system fault notification appeared after this incident. Ford of Murfreesboro inspected the vehicle and repaired the failed bushing at the transmission selector.
The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked and attempting to shift into drive, the "Shifter Malfunction" - "See Service Manual" lights were illuminated. The contact stated the vehicle would not shift to drive. The contact turned off the vehicle and while shifting the vehicle to park(P), the vehicle rolled forward and the parking brake engaged automatically. The contact lifted the hood and observed that the shifter cable bushing had disintegrated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact owns a 2013 Ford Fusion and had received a recall letter for the federal safety agency Campaign Number: 22V413000 (Power Train). The contact felt that his 2017 Ford Fusion should have been part of the recall. The manufacturer had been informed of the failure. The failure mileage was approximately 101,000.
I was driving home from work stopped at a red light on a hill.. the light turned green i went to proceed but my car had no power and didnt want to go.. i go it to go very slowly up the hill into a parking lot.. then the wrench light came on which is for the powertrain malfunction.. theyve recalled my car once before for the Power train: Automatic transmission: Torque converter recall number 17V427000.. is it possible that what they did could of been a temporary fix?
The contact owns a 2017 Ford Fusion. The contact stated that an independent mechanic had previously replaced the gear shifter; however, the failure recurred while starting the vehicle. The gear shifter seized and was unable to shift to the intended gear. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was 94,518.
Turned off 2017 Ford Fusion SE 1.5l and received a msg: shift says fault - service soon. Car kept telling me it was not in park even though it did turn off. Placed wheel blocks behind the wheels because it was "parked" at an angle. I can't understand how the 2017 is excluded from the previous years recalls for the shift bushing issue. After checking the bushing, the car did start but will not shift.
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the Shift System Fault and Transmission Not in Park messages were displayed. The transmission warning light was also illuminated. Additionally, the gear shifter failed to shift into the intended gear, and the parking brake inadvertently engaged while driving. The vehicle was towed to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The contact related the failure to the federal safety agency Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The failure mileage was 87,239.
Vehicle stuck in park, the shifter cable bushing failed. Bushing deteriorated and is completely missing
My 2017 Ford Fusion started have problems with shifting from different gears. After a week of small shifting issues, it would not shift into second gear. Launched into second gear from first very fast. Then it wouldn’t shift at all for awhile, then slowly worked between gears. Ford said it is the Torque converter and isn’t covered by recall. Sounds very close and fishy to me. It was made at the Hermosillo Ford plant and less than a month past the recall for this same issue out of this plant for this year make and model. Ford said there is nothing they can do. New transmission is 12 weeks out due to part shortage.
As I put the car in reverse it shifted really hard and then a warning light came on and told me to check the manual. Upon checking the manual I found it’s the Powertrain Indicator. The car is still driveable but skips and shutters when picking up speed to shift gears. It also hesitates like it wants to stop. I almost stalled out in the middle of the road multiple times while trying to make it back home.The manufacturer was contacted and I was told my particular vehicle was not under the recall. They offered no further assistance.
The contact owns a 2017 Ford Fusion. The contact stated upon reversing out of the garage, he shifted from reverse (D) to drive (D), but the vehicle failed to respond. An unknown warning light was illuminated. The contact was able to push the back vehicle into the driveway with assistance. An unknown dealer was notified of the failure and informed the contact that the failure was associated with the transmission shifter cable bushing. The contact purchased a transmission shifter bushing rubber from an unknown dealer and replaced the part himself. Additionally, the contact replaced the battery of the vehicle as the failure had drained the battery. The contact was able to drive the vehicle. However, the failure reoccurred. The vehicle was towed to the dealer where it was diagnosed that the key fob battery, the vehicle battery, and the transmission cable bushing had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.
The contact owns a 2017 Ford Fusion. The contact stated while reversing out of his residence and attempting to move the gear shifter from reverse (R) into drive (D) position, the vehicle seized. The contact stated that the transmission failure warning light was illuminated. The vehicle was not drivable. The contact was able to manually shift the transmission shifter cable and pushed the vehicle out of the road. The local dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. The consumer stated the vehicle was repaired on 08/22/22 at the owners expense.
******* delete voq ******* this complaint is being marked for deletion because it is an inadvertent duplicate of odi# 11477872*djr ******* delete voq *******
The contact owns a 2017 Ford Fusion. The contact stated that after reversing the vehicle and then shifting to drive(D), the vehicle rolled backward with the transmission failure warning light illuminated. The contact was able to depress the brake pedal to stop the vehicle. The contact stated that the vehicle stopped, stalled, and could not be restarted. The contact disconnected the battery and waited for several minutes before restarting the vehicle and driving to the residence. The dealer and the manufacturer were contacted but offered no assistance. The contact was notified that the VIN was not included in the federal safety agency Campaign Number: 22V413000 (Power Train). The failure mileage was 91,000.
Transmission failure while driving causing a safety issue for myself and others while immobilized in traffic. While stopped at a red light on a highway, my car failed to move forward when pressing the gas. There were no warning lights. Eventually after several tries the car lurched forward. A warning light finally came on when I reached my destination a mile away. The car was taken to a dealer who diagnosed transmission failure. The car has 63K miles on it and now requires a 5K repair to the transmission. The vehicle is still not repaired due to parts shortages.
The contact owns a 2017 Ford Fusion. The contact stated while shifting into reverse, the gear shifter inadvertently shifted into park(P). The contact also stated the gear shifter was seizing continuously. The contact turned off and restarted the vehicle and the vehicle operated as needed. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the gear shifter. The vehicle was repaired; however, the failure recurred. The contact related the failure to the federal safety agency Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure. The approximate failure mileage was 89,000.
The contact owns a 2017 Ford Fusion. The contact stated while driving on a local roadway at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the vehicle failed to shift into drive(D) or reverse(R). The contact stated that an unknown warning light was illuminated. The contact called and had the vehicle towed to his son's residence. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.
The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was park(P), the instrument panel indicated that the transmission was in drive(D). Due to the failure, the contact's husband called for a tow; however, the tow truck driver was able to instruct her husband over the phone on how to correct the failure. Once the vehicle was able to be driven, the contact's husband called the dealer where he was informed about the defect. The vehicle was taken to the dealer where the defective part was replaced. Approximately six months later, the same failure recurred while the vehicle was in neutral(N) but the instrument panel showed the vehicle in park(P). The contact's husband was able to perform the same repair to correct the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked in her driveway on a hill without the emergency brakes, the vehicle rolled down the hill and bumped into her husband's parked vehicle. The contact took the vehicle to a local dealer but was unable to duplicate the failure. The contact stated on April 2022, while she was driving at an unknown speed, the vehicle began to shake and failed to go over 50 mph. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 17V427000 (Power Train), however, the VIN was not included. The manufacturer had been informed of the failure and transferred her to the federal safety agency Hotline. The failure mileage was approximately 72,000. The consumer stated she should be reimbursed for the repairs.
The contact owns a 2017 Ford Fusion. The contact stated while shifting the vehicle into drive(D), the vehicle shifted into park(P) and the “Shift System Fault” and "Service Required" messages were displayed on the instrument panel. The vehicle was towed to the residence. The contact stated that the gear shifter bushing had deteriorated. The vehicle was not diagnosed; however, the contact had purchased the bushing. The manufacturer was contacted but provided no assistance. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 76,872.
As I was driving my shifter cable bushing came off in the parking lot and my cable came loose. I couldn’t switch gears and I had to shut off my car. It put my car into automatic parking brake but I checked under the hood and my shifter linkage was detached and the bushing was missing. Had this happened on the open road it could’ve caused a wreck.these bushings are made poorly.
The contact owns a 2017 Ford Fusion. The contact stated while his daughter was reversing out of the driveway at approximately 5 MPH, the vehicle failed to shift into gear. There was no warning light illuminated on the instrument panel. The vehicle was taken to the local dealer where it was diagnosed that the shifter cable bushing had failed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.
My 2017 for fusion stopped changing gears and when trying to change gears it sounded awful and was very rough. Sheehy Ford said it was the torque converter and found numerous office issues with in the transmission. Repairs were $5k. Thank goodness for Ford customer support( my awesome rep Kiara) who provided financial help for the repairs. I have lots of articles about the same issue and am shocked that the SE model wasn’t included in the recall.
The contact owns a 2017 Ford Fusion. The contact stated that while the gear selector was in the park (P) position, the gear indicator displayed the neutral position instead. Also, while driving at various speeds, the vehicle lost motive power and stalled. On one occasion while driving over a railroad track, the vehicle lost motive power and stalled. The vehicle was taken to the local dealer who diagnosed that the transmission shift cable bushing had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 90,800.
The contact owns a 2017 Ford Fusion. The contact stated upon reversing on a roadway, she depressed the brake pedal and shifted into drive, but the vehicle failed to respond and would not move. The contact stated that the vehicle remained in the middle of the road blocking traffic. There were several unknown warning lights illuminated. An independent mechanic arrived at the scene and diagnosed that the shifter cable bushing had detached. The independent mechanic tied a cable around the cable bushing and he was able to drive the vehicle back into the parking space. The vehicle was towed to the dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty and the VIN was not included in a recall associated to the failure. The failure mileage was approximately 66,758.
3/22/22 Check engine light illuminated and had cylinder 3 misfire code P0303. This was around 4 PM. Car was driven home and sat in driveway until 8 PM. Went to go pick up dinner, and rough idle began and interior heat was not working at all. CEL was still illuminated but car was driving fine. Did notice a sort of "vinegar" type of smell that quickly went away after driving. 3/23/22 Remote started vehicle to go to work and then I realized billows of white/blueish smoke were coming out of the exhaust. Ran outside and shut the vehicle off. Towed to McGovern Ford of Framingham in Framingham, MA. Complete engine failure due to coolant leaking into the cylinder. This all happened very quickly. The second the engine light came on, I scheduled the first available appointment on April 18, 2022. Less than 24 hours later it resulted in complete engine failure. There were no warning indicators other than the check engine light. This is a known manufacturing defect on Ford's part and they have yet to support their customers in resolving this issue. I have a 2017 Ford Fusion, with 63,000 miles on the clock, and it was purchased as a certified pre-owned in December of 2020. It has the 2.0L 4 cylinder turbocharged EcoBoost engine. McGovern Ford has no loaner vehicles available until the April 18th date, and Ford/warranty company will not cover a rental cost. I need a vehicle to commute to and from work, and now I am without a vehicle for the foreseeable future due to a manufacturing defect knowingly sent off the production line by Ford Motor Company - of which they refuse to rectify.
The contact owns a 2017 Ford Fusion. The contact stated that the vehicle would intermittently hesitate upon depression of the accelerator pedal without warning while in either in the drive (D) or reverse (R). The contact initially took the vehicle to a dealer where she was informed that there were no recalls associated with the VIN and was offered no assistance. The contact then took the vehicle to an independent mechanic where an extensive diagnostic test was performed and it was discovered that the torque converter had failed and needed to be replaced. Upon investigation, the contact discovered the federal safety agency Campaign Number: 17V427000 (Power Train) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that her vehicle was not included in the recall; she was then referred to the federal safety agency for assistance. The vehicle had been repaired. The failure mileage was approximately 200,000. ADDED COMMENT: Before the complete break of the transmission, I was noticing some hesitation with changing gears and going dead from a stop. Going down a hill on coast the back of the car made a roaring sound. At these moments, the car gear shift would be slightly hard to turn to park or drive. The transmission would also seem to slip. NOTE: The actual odometer was 189293 when the issue happened and repaired. Even though this was not on the recall list, it should be added because I experienced the same issue with my transmission as the others. I have attached my invoice for the repair. Not included are the 2 prior wrecker bills from having it towed to my house, and then had it towed to Lonnie Cobb's Ford for repair, which the car sat for weeks with no repair. Third wrecker bill is included on the Repair Invoice. from Clement Automatic Transmissions. THE CONSUMER STATED BEFORE THE TRANSMISSION FAILED, THERE WAS HESISTATION WHEN SWITCHING GEARS. THE VEHICLE WOULD DIE FROM A STOP. WHEN DRIVING DOWN HILL THE VEHICLE WOULD MAKE A ROARING SOUND. THE CONSUMER BELIEVED THE VEHICLE SHOULD
The contact owns a 2017 Ford Fusion. The contact stated that while reversing, the electric gear shifter failed to shift from Park to Reverse. The contact stated that the electric gear shifter would shift into reverse but rotate back into the Park position. The warning message "Shift System Error" illuminated. The vehicle was towed to the contact's residence. The contact stated that he maneuvered the electric gear shifter and was able to drive the vehicle to the dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency. The failure mileage was approximately 81,000.
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