The car stalled a few times wihile on my way home with no warning had to restart the vehicle so as I needed to accelerate or slow down the vehicle would start shudder and jerk as it felt like it was slipping out of gear no warning light was illuminated. I had to have vehicle towed to my house looked up issues it said it may be transmission so then I had the vehicle towed to a independent mechanic business and was informed to take the vehicle to a ford dealer that there were 2 recalls associated with my vehicle the recalls were through the federal safety agency vehicle safety reports. (power train) and (torque converter). However my vehicle was the 1.5 version and was having the exact same problems as the 2.1 version being covered through the vehicle recalls. Since my VIN was not included I did not have it repaired. They included both issues in the quote was over 6000 dollars but less if one of the problem. This was in june/2020 and the car had 97 k miles on it.
2017 Ford Fusion transmission complaints
Page 9 of 12: complaints 221 to 250 of 315, newest first, as owners wrote them.
The contact owns a 2017 Ford Fusion. The contact’s grandson stated that while driving approximately 65 MPH, the transmission failed to shift as designed. The contact’s grandson stated that the vehicle was driving like the transmission was slipping. The contact pulled over and had the vehicle towed to a local dealer where it was diagnosed with needing the transmission replaced however, the vehicle was not repaired. The contact stated that the check engine warning light was illuminated. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 76,000.
The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was stationary, the vehicle failed to shift out of PARK. Additionally, the wrench warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the actuator replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 20,000.
Multiple times, the car will not change gears. Turning the knob to reverse or drive, and the light indicates a gear for one second, then goes back to park. It has happened in parking lots a few times switching from reverse to drive and I need to stop the car and restart it a few times when I am blocking traffic. No warning lights and the car otherwise acts normal. I called Ford, who said they were not aware of any issues and asked me to take it to a dealer
The contact owns a 2017 Ford Fusion. The contact stated while attempting to reverse, the vehicle failed to move. The vehicle failed to shift into park and neutral without warning. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 44,469.
I have 61,000 miles on this Ford Fusion 2017 and the Rotary shifter module needed to be replaced already. I was unable to put the car into gear or get it out of Park. It simply would not rotate and move. I had to take the car to South Bay Ford to complete a repair. They replaced the rotary shifter assembly and upon my research I found that other owners are having similar issues.
Unable to place vehicle in park or shift vehicle with reliability. Vehicle does not safely reflect the gear that it is in (i.e. Lever in Park, transmission is actually in Reverse). While vehicle is in a gear, it may not actually move at all. Currently displays error message: Shift SYS Fault, Service required.
Shift linkage bushing disintegrated causing the shift linkage to separate completely from the transmission. Lost all ability to put car into any gear, including neutral. Couldn't even override the transmission selector lockout to put car into neutral as entire transmission was disengaged. Car was immobilized in the middle of the road while my girlfriend attempted to parallel park. Whole front half of car was left stuck in the traffic lane. Incident happened around 1pm Pacific time on 10/25/21. Dealer said my specifc VIN isn't covered under recall affecting similar Ford Fusion/Edge models. There were warning lights that appeared on 10/22 or 10/23. I can't remember for certain. At that point the car still shifted fine. I thought it was some kind of electrical malfunction or malfunction with the gear selector dial.
The contact owns a 2017 Ford Fusion. The contact stated that gear shifter failed. The contact sated that when the driver attempted to shift the gear shifter from reverse into drive, the gear shifter failed to shift into the drive position. The vehicle was towed to the dealer to be diagnosed. The mechanic informed the contact that the gear shifter cable was fractured. The dealer replaced the gear shifter cable. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.
The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the gear selector failed to shift from the PARK position. The vehicle was towed to the local dealer who diagnosed that the gear selector module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 41,000
Cracked Flexplate on 2.0L EcoBoost motor. Apparently this is a common issue on those Ford motors and it is not a recall, what I think it should be once it is a manufacturing defect and a repair will cost about 4K.
My 2017 Ford Fusion 2.0L AWD with ~ 70k mileage car started to show an acceleration hesitation when starting from a stop on Thursday and Friday of the week. The following Monday morning, my car would start to vibrate when at a stop sign or traffic light when in drive. Over the following couple days, the vibration became excessive to the point that the car would vibrate excessively and stall if left in Drive when at a stop. When one is at a stop and puts the car into Park, the engine RPM's immediately surge and then settle down to a normal RPM. There were no warning lamps or messages on the dash. I took the car to my local Meineke on Friday of the same week and they determined that it was a Torque Converter issue and that is something that they could not do. I then took the car to my the nearest Ford Dealership in which they confirmed that the Torque Converter was indeed the issue. They said that they did get Warnings from their obd reader but there are still no warning lamps on the dash. The Ford Dealership filed a claim with Ford as a Torque Converter and/or Transmission are a known issue at this time. My car is the same model year, made at the same factory in the same assembly time as a known recall. My issue is similar to Recall no. 17V427000, but not exactly the same yet. Reference: https://auto-recalls.justia.com/ford/fusion/2017/17v427000/ I drove the following few days while waiting for Ford's approval to proceed with the repair/replacement but now feel the car sporadically surge at highway speeds and it's getting more noticeable over time. Ford declined my car for a recall. If one Googles the same model and issue, there are a LOT of people with the same issue around the same mileage. I'm continuing to hesitantly drive as I need to get to/from work. I'm proceeding with getting the Torque Converter/Transmission replaced via the Ford Dealership at at a cost of ~ $5k as I have no other options at this time.
The contact owns a 2017 Ford Fusion. The contact stated that upon shifting his gear lever into drive(D), the gears began to blink as the "system shift fault" warning light illuminated. The contact was able to move the vehicle into reverse(R); however, the shifter had become stuck in reverse. After the contact was able to place the vehicle into the park(P), he towed the vehicle to a dealer where they informed him that the shifter cable bushing needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.
The contact owns a 2017 Ford Fusion. The contact stated that whenever the gear shifter was placed in reverse, the gear shifter inadvertently shifted out of reverse without driver input. There was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to the federal safety agency campaign number: 17V427000 (Power train). The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.
Was driving my cat and it popped up shift system fault. I couldn't move my car. It stalled in the middle of the road. I contacted several people about this. Found out the shifter cable came loose from the transmission. The clamp that hold its on was gone.i happened to just backed up and this happened. If this was to happen driving this could have resulted in a serious accident
After driving on the highway approximately 30 miles I came to a stop sign. Stopped and went to accurate again, car shifted so hard it felt like someone rear ended me. Got to the next stop sign not even a quarter mile down the road. Stopped began to accelerate and it happened again. Continued my trek onto the freeway, car drive fine, shifted gears fine. After about an hour on the freeway I came into traffic, stopped, began to accelerate again and the same thing happened. This time my car began to violently shake. I pulled over to the side of the road. The wrench icon popped up on my dash. I shut the vehicle off. After sometime attempted to start the vehicle again to see if I could limp it to the next exit, vehicle continued shaking violently. Had to have vehicle towed off the road. Currently waiting to get it into a Ford deal ship for diagnostic. Car is still inoperable. Consumer had it diagnosed by a Ford dealership who confirmed it is an internal manufacturer failure. Vehicle was manufactured in April 2017 and the recall is for cars manufactured May 2017- June 2017. Consumer contacted the Ford company asking for help, but no help was offered.
Tl* the contact owns a 2017 ford fusion. The contact stated while driving approximately 10-20 MPH, the vehicle started to decelerate independently. The contact checked and verified that the vehicle was in the proper gear. The contact stated that the vehicle failed to accelerate and stopped independently. The contact turned off and restarted the vehicle however, the gear shifter failed to shift out of park. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the shifter link bushing needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 60,000.
Tl* the contact owns a 2017 ford fusion. The contact stated that while driving at various speeds, the vehicle would stall with the check engine warning light illuminated. Ford service (3230 satellite blvd, duluth, ga 30096) was made aware of the failure and informed the contact to bring the vehicle in for diagnostic test and repair. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The failure mileage was 66,000.
Shifter cable bushing disintegrated. Vehicle will not shift out of park. Message on dash "shift sys faulty". Many other ford fusions have recalls but local dealer denied repaired under warranty. $250 repair cost.
Car has issues when accelerating car sputters and shifts while driving also when parked if put in reverse gives hard jerk into gear when I looked up shows transmission issues where common in this model of vehicle.
Transmission becoming unplugged causing vehicle to not shift properly or not at all. Vehicle was put into reverse made it about 5 feet and couldn't shift into any other gear after that.
The wrench light came on so I turned around in someone driveway when, I was shifting into drive it became stuck, would not come out of fully go into neutral. Was stuck in the middle of road , tried the bypass it wouldnt work. Had to be dragged up the rollback. This is the second time after the bushings and shifter cable got fixed under the recall and same thing happened, but I was in the middle of the road blocking traffic.
Tl* the contact's girlfriend owns a 2017 ford fusion. The contact stated that the engine would emit an abnormal humming noise while idle as the check engine light would appear on the instrument panel. The contact also stated that the vehicle would stall while driving at various speeds also as the check engine light would appear on the instrument panel. The contact had taken the vehicle to an independent mechanic where the charcoal canister was replaced however, the failure persisted. The manufacturer was notified of the failure and informed him that the VIN was not included in the federal safety agency campaign number: 17v427000 (power train) which the contact linked to the failure. The vehicle had yet to be repaired. The failure mileage was approximately 81,000.
This morning while I was pulling out my driveway everything was fine. I began to pick up speed and my check engine light came up, wrench light, then it just downshift hard stopped. Car came to a halt and it wouldn't even shift out of drive. Once I got the car out of the road, I looked at the transmission control cable, the rubber bushing was gone. I can pick the entire cable up and do it whatever I want with it. I've looked around and I am seeing many of other complaints. The only scary thing is my daughter was with me this morning when it happened, but thankfully our road isn't busily traveled on.
One evening when pulling out of my driveway in reverse and then shifting into drive, the radial dial shifter automatically shifted to park. It would not shift out of park at all, and I sat stranded in the middle of the road not being able to move my car for over two hours. The road is such that people had to drive through neighbors' yards to get around me. I'm very fortunate that my neighbor is an engine mechanic and was able to walk over and diagnose the problem. He told me the shift linkage was not connected and that the bushing that holds it on appeared to be missing. If it were not for him I may still be sitting in the road. After doing some research I found that there has been a recall of this exact same part for ford fusion model years 2013-2016. However, mine is a 2017 that came out of the plant in april of 2016. Therefore, it stands to reason that the design of this shifter cable bushing did not drastically change between the making of my vehicle in april of 2016 and a 2016 model that was made just a month or so earlier which was eligible for a recall. My biggest concern is that I have a young child and my driveway is on an incline. The complaints that I've researched said that with this issue the car could be stuck in neutral when you think it is in park for example, and my child could have been in their car seat while the vehicle rolled away. This is not ok! Ford said my 2017 fusion was not eligible for the recall and charged $6 for the bushing and $60 to install a part that's been a recall issue on other models. My concern is the safety of others and the fact that my vehicle is surely one of the earlier 2017 models manufactured with the same exact issue as a recalled model which could have been made just a month or two prior. I do hope that it's looked into for the 2017 ford fusion models to be added to the recall list for the shifter cable bushing recall.
I have a 2017 ford fusion titanium with the 2.0l ecoboost engine that has 72,890 miles. I experienced rough idle for about a week then my check engine light came on. I had the engine light checked and showed the code p0302 which is a misfire in cylinder 2. When I proceeded to leave the place of business where I had the light checked white smoke came out of my exhaust upon start up and was still coming out by the time I drove home. I proceeded to do my research over the next couple of weeks following and found out it is a known issue and ford will only cover if under power train warranty, even though it happens outside the warranty time frame just as much as with in the warranty window. I proceeded to have my car towed to the dealership and a diagnostic done and they said that everything I stated above is exactly the issue along with the PCM self-test showing p0217 engine over temperature condition was detected, and the engine long block assembly does have to be replaced.nothing showed up on my dash to warn me of overheating or anything of the nature. Only the check engine light appeared.
As we was driving down the highway I felt like the car was riding a little rough and I had recently gotten an oil change so I knew instantly it wasn't the engine cause im familiar with engine issues so, I pulled over to a gas station a mid our travels to a job interview. I listened for any unusual sounds but there wasn't any. I then realized that the vehicle when shifted into gear it jerked a little hard and accelerated abnormally. So that's when I decided to add transmission fluid. Thinking that would make it better when returning back to driving it started off real good riding smoothly like ever before. Then it out of no neutralize leaving my foot reving the engine coasting along the highway, breaks locked on drivers making me swerve and tail whip, while along side of trucks with me and family at risk of our lives and others taken because of a potential recall. My vehicle needs to be investigated and my VIN a part of this recall. The consumer stated the dealer offered to pay a portion of the repairs.
While trying to reverse or go into drive, my shift cable came off due to a cap being missing on it. The error 'shift system fault' keeps popping up. And now it has effected my transmission to the point where my vehicle has issues with accelerating.
Tl* the contact owns a 2017 ford fusion. The contact stated that the gear shifter failed. The contact was unable to shift the gear out of park. The vehicle was not taken to a dealer to have a diagnostic test performed. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 60,000.
Changed my battery for a new one. After a couple of days an orange wrench appears as a warning to check my manual. Checked the manual it says there's a problem with the power train. I looked up what that means but there wasn't a true definition of what was wrong. I had to wait to get it checked out and when I was about to my car wouldn't let me change it out of park. After having it towed and the mechanic tells me the part that's messed up is electrical and the part is on back order because there are a lot of people experiencing the same problem with my type of car. I haven't been able to drive my car because I'm waiting for the part to be available but the part malfunction wasn't anything that I did just like the others who are experiencing this. There hasn't been a recall.
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