Vehicle transmission suddenly goes into what seems to be a limp mode and shifts really hard going into reverse and through all the gears and starts jerking
2017 Ford Fusion transmission complaints
Page 7 of 12: complaints 161 to 190 of 315, newest first, as owners wrote them.
The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle started to lose forward momentum. The contact depressed the accelerator pedal and the vehicle only revved and had not gained forward momentum. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was partially diagnosed and determined that the torque convertor and transmission had failed. The contact was informed that the failure was related to an unknown the federal safety agency Campaign. The contact researched online and related the failure to the federal safety agency Campaign Number: 17V427000 (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operation selects was in reversed. The car was accelerated by itself when I was driving the car and the dashboard did not gave me any warning light that something in the car need attention.
The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operator selects was in reversed.
The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle failed to start. Additionally, while driving at an undisclosed speed, the transmission shifted out of gear unintendedly. The contact stated that the passenger's and driver's side windows failed to operate as needed. The contact also noticed excessive fluid underneath the vehicle. The contact related the failure to the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, who performed unknown repairs to the vehicle; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2017 Ford Fusion. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost motive power. The contact was able to veer to the side of the road. The contact stated that upon shifting into gear, the vehicle failed to respond and made abnormal sounds. The contact turned off and restarted the vehicle twice, and the contact continued shifting into gear until the vehicle responded, however, the vehicle would not exceed 2 MPH. The contact was able to drive to the nearby residence, where the failure reoccurred. The power train warning light illuminated and a message advising to see the Owner's Manual was displayed. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 110,000. The contact stated that the issue occurred about 10 minutes from their home and the powertrain light did not come on until then. The contact took a video of the failure as it was happening and is also seeking reimbursement for the new transmission that was installed.
The contact owns a 2017 Ford Fusion. The contact stated after refueling the vehicle, the vehicle failed to start on the first attempt. The vehicle then shuddered and started independently. The contact stated that the failure occurred several times after refueling the vehicle. Additionally, the contact stated that the vehicle was shuddering while shifting into gear and would shudder uncontrollably while in reverse (R). The contact also stated that upon coming to a complete stop, the vehicle shuddered and shut off. The contact was able to restart the vehicle. The contact stated that he would shift into neutral (N) or park (P) to prevent the failure from occurring while at a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the EVAP purge valve assembly and the spark plugs were replaced. The check engine warning light turned off; however, the failure persisted. The vehicle was taken back to the mechanic, where it was diagnosed that the torque converter needed to be replaced and related the failure to the federal safety agency Campaign Number: 17V427000 (Power Train). The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included. Both the dealer and the manufacturer referred the contact to the federal safety agency Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 155,000.
The contact owns a 2017 Ford Fusion. The contact stated while attempting to shift into gear, the gear shifter seized, and required to be manually hit to shift into the desired gear. There were no warning lights illuminated. The contact stated that the failure had been recurring intermittently. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The message to "See Owner’s Manual" was displayed. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 84,000.
The contact owns a 2017 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that while coming to a stop at a stop signal, the vehicle jerked forward. The contact stated that the failure recurred after shifting into reverse(R). The contact also stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to respond. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The approximate failure mileage was 105,000.
Failure of vacuum pump caused the brakes and engine to fail on the highway. No warning indications appeared until after the vehicle was brought to a stop. The vehicle was diagnosed at Riser Ford. The mechanics claim that a plastic part in the vacuum pump system broke. After further research I found that this a common occurrence with the Eco boost engines. An investigation is warranted, Ford's negligence and poor build quality has become a safety concern.
My transmission shift linkage is broken and keeps detaching from the transmission shift lever. According to the recall that is already out there for this issue, 2014-2016 Ford fusions are covered. My vehicle was manufactured in 2016 but is a 2017 model year. As such its using the affected parts but not part of the recall. The cost to repair it is well outside what I can afford.
The contact owns a 2017 Ford Fusion. The contact stated that while attempting to start the vehicle, the transmission selector could not be shifted from park to drive. Upon inspection, the contact discovered that the transmission shift cable bushing had detached. The contact was able to reattach the shift cable bushing, but the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 65,000.
On July 21, 2022 I was driving my 2017 Ford Fusion I was driving on route 95 when my car started to over rev and began shaking, then I lost complete engine power. I nearly getting ran off the road from the cars behind me. Thank goodness I was in the right-hand lane when this incident happened. I had my 2017 Ford Fusion towed to Purvis Ford service center in Fredericksburg Virginia. The tech called me letting me know that my torque converter has failed and needs to be fixed. The cost was going to be $6,250 plus $200 diagnosis fee. I was made aware of the recall on the Fusions torque converter failure. I was told my Vin number isn't a part of the recall. I believe my car needs to be a part of this recall everything stated in the recall description my vehicle had done. What do I need to do to continue to get my vin number on this national recall.
I was driving my 2017 Ford Fusion it lost power to the engine. The car just revs when you hit the gas, the transmission failed. I was nearly ran off the road on route 95 back in July 2022, thank goodness I made it to the shoulder. I had my car towed to Ford service center and was made aware of the recall on the torque converter, also was informed that my vehicle isn’t a part of the recall. I find it very odd that my car has been doing everything that the recall is explaining.
The contact owns a 2017 Ford Fusion. The contact stated that when attempting to shift gear there was a warning light and a message stating that shifter failure and “Shift Assist Fault, See Manual”. The contact depressed the brake pedal while moving the gear shifter for the gear shifter to function properly. The failure reoccurred intermittently and had since increased in frequency. The contact stated that several attempts were needed for the gear shifter to properly register the desired gear. The contact stated that the vehicle occasionally shifted into reverse independently. The contact took the vehicle to the dealer who confirmed that the failure was related to the federal safety agency Campaign Numbers: 22V413000 (Power Train), 19V362000 (Power Train), 18V471000 (Power Train) and 18V169000 (Power Train) related to the shifter cable bushing. The contact was informed that the VIN was not included in the recalls. The shifter cable bushing and cap was replaced. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline. The approximate failure mileage was 85,400.
The bushing that attaches transmission shift cables disappeared. The car flashed "shift sys fault" and kept turning on the emergency brake and disabled the engine from starting. After googling the warning, I found an article about the recall from ford and what the problem was. After finding a picture of the problem I was able to verify that the bushing was gone and cable was detached. Once the cable was reattched, the car functioned correctly. Unfortunately my car was not part of the 2022 recall for this malfunctioning part
The Shifter Cable Bushing disintegrated on my 2017 Ford Fusion, causing it to not shift into drive while parking my car. This did not result in damage or an accident, but the car was stuck in gear, and I could not move the car. I was told there is no recall for my car on this, but there is on others. I had to get it repaired at my own cost. The issue could cause more problems with similar cars like mine. A warning on my dash told me there was a problem with the shifter mechanism and that the car wasn't in gear. If the car had been in neutral at the time of the problem, it could have rolled away, with me thinking that the car was in park.
On 12/08/2022, my 2017 Ford Fusion started as normal in a busy parking lot, but once I idled/moved just a little, it became locked as if the emergency brake was on (it was not) and would not shift out of park, regardless of trying to put in neutral, reverse, etc. (It would show N or R on the dash, but remained deadlocked in Park.) There was this error message: "SHIFT SYS FAULT Service Required." It took several people to push the car to a safe area out of the way of traffic. Had to have the car towed at owner's expense to the closest Ford dealership. There were not other messages or signs of the problem prior to this failure on 12/08/2022. Ford dealer on 12/10/2022 removed and replaced transmission shifter cable bushing and installed cap. Ford dealer agreed that most certainly, this 2017 Ford Fusion has the EXACT same recall #22s43 that other 2017 Fusions have had. However, when Ford dealer entered this vehicle VIN, nothing showed up in OASIS. So I had to pay for this repair out of pocket. Like others have stated, the Ford recall #22s43 is too narrow in scope. So why in the world am I having to pay 100% of the cost to fix the EXACT SAME bushing/cap issue (recall 22s43) that others are having with the EXACT SAME YEAR, MAKE, & MODEL?!?! Just because my VIN wasn't included in Ford's original recall? DOES NOT MAKE SENSE! If it's the same issue as the other vehicles are having (of the same year, make, model) why am I paying for the error and they aren't?
The problem is in the gear shifting. The problem is the same problem many others are having on 2017, but are not included in the recall. The recall is Fords number for this recall is 18S08. Several hundreds have filed a complaint but Ford will not expand the recall to include the 2017. This is a safety issue that needs to be addressed by Ford and the federal safety agency. The current recall effected 650,000 cars but not the 2017 Ford Fusion.
When putting my car in park, I received a warning "SHIFT SYS FAULT" Confirm Park Brake Apply Before Exiting the Vehicle. My parking brake was never on. When I got back in my vehicle, my gear shift would not let me take put my vehicle into gear. I googled and found it was the gear shift bushing and there was a recall on this part. I was able to take my vehicle to the repair shop and told them there was a recall. They informed me the recall was not for my vehicle because the recall was for automatic transmissions on 2016 and before. How can this exact same part be a recall on an automatic vehicle, but not on an electronic "dial" gear shift?
The contact owns a 2017 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the power train fault warning light was illuminated. The vehicle was not diagnosed. The manufacturer was contacted, and a case was filed. The failure mileage was 65,689.
Car wouldn’t shift to park!
The transmission shifting cable bushing has gone bad. My car will not shift into park it’s stuck in neutral. Ford tried transferring but couldn’t. I was instructed to file report online. I have a case number for assistance for repairs.
Purchased vehicle used from a state agency, transmission lurches, won’t go into gears, stays in neutral then launches into gear. Can put transmission into drive but the car won’t move for several seconds, will go into drive without warning.
The transmission failed AGAIN... the Original transmission failed at 75,106 miles and Ford would not replace it even though it was in the batch flagged as having a Transmission issue (assembled in Mexico with my VIN in the range). I filed a report like this for that one as well. I ended up having to pay $4,700 out of pocket the first time. This next time, the replacement transmission failed at 99,108 miles but this time was covered by the replacement transmission warranty (3yr unlimited mileage)
the bushing in the shift cable completely degraded. It is is the exact same thing that happened in recall 22S43. ford dealership is not willing to fix without recall notice due to my car being a 2017 and not 2013-2016. Please advise if this model year will get added to the notice. thank you!
vehicle lost power at stops over 2 days period, then 3rd day transmission failed completely. repair shop reports that overdrive went out and transmission has to be overhauled.
The contact owns a 2017 Ford Fusion. The contact stated that while in drive(D) or reverse(R), the vehicle would jerk with the transmission warning light illuminated. The contact also stated that while driving at highway speeds, the vehicle would decelerate upon the depression of the accelerator pedal. The contact called several dealers in her area and was informed that there were no recalls on her vehicle. She was also notified that due to labor shortages, they would not be able to service the vehicle in a timely manner. The manufacturer was also notified of the failure and confirmed that there were no recalls on the vehicle. The vehicle was repaired by an independent mechanic. The failure mileage was 61,000.
The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, she was unable to shift gears. The contact stated the shift system fault warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 72,000.
A bushing attaching the shift cable to the transmission is plastic and failed preventing the shifter from moving into Drive or Reverse. This is a known Ford recall for the "shifter cable bushing" on almost 3 million Ford Fusions, but dealership stated that my Ford Fusion does not fall into the recall. Dealer charged $588.99 to repair a known Ford defective part that cost $3.68.
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