2016 Ford Mustang: backup camera failure

Filed Aug 20, 2026 · Electrical · CT

This complaint is a formal notification of a Recall Remedy Failure regarding the federal safety agency Campaign 22V082000 / 25V572000 (Rearview Camera Wiring Harness / Camera Replacement). My vehicle was brought to an authorized Ford dealership on 07/22/2026 to complete the recall remedy. Following the service, the backup camera functionality has completely degraded and is now worse than before the service. The screen is consistently displaying entirely black / distorted screen / Message Camera not available, presenting an ongoing, unmitigated back-over safety hazard. The manufacturer's remedy has failed to resolve the safety defect. Returned to the authorized Ford dealership on 08/21/2026 and was told this is a known issue and there is another "recall" fix for this issue, but parts are now available at this time. I need to follow up in a month or more.

Filed Jun 26, 2026 · Electrical · VA

The rear view camera has a recall. I took the vehicle into a Ford dealership on 6/23/26 for this recall. This is a risk to myself and others because backup cameras are a federally required safety feature. This is my 2nd attempt for Ford to fix this recall at two separate dealerships. Ford does not care about their recalls and the safety of Ford customers! I almost hit another car that was coming out due to the blind spots on that vehicle. My young daughter also drives the car and this is not the 1970’s as young drivers depend on that feature. Ford said that they could not find the problem with this issue and further diagnosing must be done on my part for $198. This is not fair to customers as this was a recall issue. If Ford is not properly training their technicians to diagnose this issue, it should not be the responsibility of the customer to pay for their error in producing this car. The problem has been reproduced and confirmed by a Ford dealership. There were no warning lights or issues that were displayed. Ford only sent out letters stating that a recall was issued on the problem. In May of 2026 my backup camera and trunk was not working. Ford inspected and replaced the parts on the vehicle that they assumed was part of the recall. For a 2016 Mustang, a common cause is not just the camera itself but also wiring/connectors in the trunk area or the APIM/radio module that displays the image. If the dealer simply performed the recall software update or replaced one component and the screen is still blank, the underlying problem may not have been fully diagnosed. This the 2nd attempt to have a recall fixed by Ford but to no avail (2 separate dealerships)

Filed Oct 28, 2025 · Driver assistance · 86,000 miles · NY

The contact's daughter owns a 2016 Ford Mustang. The contact stated that the rearview camera was inoperable while reversing. The owner received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where the contact was informed that the vehicle had passed the recall test, even though the part to do the recall repair was not yet available. Additionally, the contact stated that the rearview camera failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the rearview camera needed to be replaced. The dealer advised the contact that the VIN was not included in a related recall; however, the VIN was included in the federal safety agency Campaign Number: 25V572000 (Back Over Prevention). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

Filed Aug 20, 2025 · Electrical · MI

Took car to dealership per recall. Touch screen flickering on and off. Can't depend on back up camera. According to dealer "Recall 22a06a was previously completed on TSB 19-2273. and no other repairs were neede at this time. Note, Sync MyTouch screen is blinking on and off at all times and recommend Diag." they replaced APIN and Screen. According to the repair bill. It was still flickering and replaced FDCIN. Screen no longer flickering. it seems to me this is a safety hazard as it affects the viewing of the back up camera with any accuracy and could cause an accident no matter how careful a person is. It also seems to me that Ford knew extra parts my be needed to rectify the situation they should have been included in the orginal recall

Filed Aug 2, 2025 · NC

Backup Camera doesn’t work after purchasing a new camera from dealership and new wires. dealership said they didn’t know what was wrong after 3 months of working on car and new parts purchased

Filed Jul 14, 2025 · Driver assistance · 59,700 miles · NV

The contact owns a 2016 Ford Mustang. The contact stated that upon shifting the vehicle into reverse, the rearview camera displayed a distorted image and a blue screen, compromising the back-over prevention system. The message “Camera Not Available” was displayed. The vehicle was taken to the dealer and was repaired. The contact stated that the dealer called back and informed the contact that the rearview camera failed to function as intended. The contact stated that the only the decklid wiring harness was replaced. The dealer refused to repair or replace the rearview camera. The manufacturer was not notified of the failure. The failure mileage was approximately 59,700.

Filed Jul 7, 2025 · Driver assistance · 89,000 miles · CA

The contact owns a 2016 Ford Mustang. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image appeared blank. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

Filed Apr 30, 2025 · FL

Rear View Camera, distorted or doesn't work at all at times. This has tried to be corrected 5 or 6 times at dealership, works for awhile, then happens again. Dealer does not give me a copy of what was done to attempt to fix problem. Now I see this same issue is for other Ford vehicles, just doesn't include the Mustang.

Filed Feb 18, 2025 · Driver assistance · AZ

I received this recall for my backup camera a couple years back and I tried to get it fixed because mine had stopped working so I went when I was off from work to avoid being carless. The Ford dealership in Yuma AZ didn't get the part in time after having my vehicle for a week. I was unable to complete the recall and when I called a couple months later to try to reschedule they told me the recall number had been closed. Therefore my vehicle could no longer be fixed. My rear backup hasn't worked since. Is there anyway to get this situated? I tried going within a reasonable timeframe from getting that letter but they later cancelled the recall somehow.

Filed Nov 21, 2024 · Electrical · AZ

Back Up camera working intermittently. If I shake the wires in the trunk it will work. I purchased this car in November and immediately received a recall notice from Ford for the back up camera. I scheduled the car in for the recall and dropped it off to be repaired. I was notified from the dealer that the car was ready to go and picked it up. Immediately I noticed that the camera was still not working. The dealer said that the recall was to check and see if the recall was completed. (Does that really make any sense?). They said another dealer had completed the recall so their work was done. So I have a car that had a recall but now it does not as they say they have completed it but in reality, the original recall item is still not working.

Filed Nov 4, 2024 · Electrical · AZ

I had a back up camera recall done, and several months later, the exact same problems happened. Exactly the same symptoms and results. When shifting into reverse, the camera, in more than 50% of the time, the camera fails, just like before the first recall. The dealer says one fix per recall, and if I want it fixed now, it will be $400. It is a defect and should be fixed properly, not the sloppy fix done previously

Filed Oct 3, 2024 · Driver assistance · FL

In March 2023 safety recall 22V082000 (Ford Number 22S06) was performed to fix a rear view camera malfunction. During the March 2023 work, only the wiring harness was replaced. My belief was that the actual camera should have been replaced as well. Replacing the wiring harness in March 2023 fixed the issue for 13 months, and then the issue re-occurred. Dealership charged $230 diagnosis fee to tell me that the issue was the camera and now the replacement of the camera cost me the $230 diagnostic fee; The $75 part fee for the camera; and the labor to replace the camera - Total bill out of pocket $530. I was informed after calling the Main Ford Customer service number that my 2016 mustang was not part of the camera recall (only the wiring harness). Camera was only covered with 2015 mustang. Seems odd to me that they make that distinction between model years but it is the same camera and obviously failed on my vehicle. As a major safety concern I believe Ford has failed to support their customers regarding this issue, and a second recall is warranted for the camera portion on 2016 models as well.