The backup camera goes blank and says to contact Ford
2021 Ford Mustang: backup camera failure
5 of the 55 complaints about the 2021 Ford Mustang describe backup camera failure.
- owner complaints
- 5
- of this car's complaints
- 9%
- recalls
- 2
Is there a fix? There are 2 recalls and 25 service bulletins for this area of the car. See below
Backup camera failure by model year
What owners say
I recently purchased this car. The rear back-up camera was in a flip flopped state. Meaning, what was displayed on the cabin screen on the left, was actually on the right plus the guiding lines on the screen were missing. I purchased and installed a new camera from ford. This fixed the flip flopped immage , but, not the missing lines on the screen. Securing the wires I noticed the wiring harness at the bend at the deck and lid was fully exposed to being frayed by the metal deck lid. I did not see any copper wire showing. But, I wonder how long it will take to fray to raw wire? I also own a 2015 mustang gt that was recalled for the exact same condition. That wiring harness was replaced by my local ford dealership in 2024.
The contact owns a 2021 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted and black intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency campaign number: 25V315000(Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 53,291.
Reverse camera stopped working.
Rear view camera is not working and the infotainment display is freezes up every time after starting the vehicle. The entire infotainment system is inoperable until next ignition cycle. The key SAFTEY concerns is rear view camera doesn't work at all. This is huge issue to drive and park the car safely. Problem is happening for past one month and could not able to use the vehicle safely. Ford service is very bad and cant event schedule a service to check the issue. trying all options. This problem has been happening for 3-4 months intermittently and past 6 weeks its happening always.
Service bulletins that may apply
- Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may...
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Various connectivity concerns with The Ford App Lincoln App including but not limited to: missing...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black...
- Quality improvements include: -Add soft button on SYNC screen for frunk electronic latch function.
- Inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode
- This article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure
Related recalls
Electrical system: body control module/bcm
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang vehicles repaired incorrectly under recall number 23V727. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
- Risk
- Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.
- Remedy
- Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 11, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25C55. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning November 17, 2025.
Recall number 25V689000 · Recall details
Electrical system: body control module/bcm
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
- Risk
- Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.
- Remedy
- Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23C35.
Recall number 23V727000 · Recall details
Questions about the 2021 Ford Mustang backup camera
Is backup camera failure a common problem on the 2021 Ford Mustang?
5 of 55 owner complaints about the 2021 Ford Mustang (9%) mention backup camera failure. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2021 Ford Mustang?
There are 2 recalls and 25 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Ford Mustang
VIN decoder
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