The trunk wiring which powers the tail lights, brake and parking lights, turn signals, trunk light, and the back up camera is too short, and it stretches and breaks when the trunk is opened and closed. Ford is aware of the issue, but is unwilling to fix it. The back up camera was already recalled, but it and the trunk light are not working again because the trunk wiring issue has not been addressed. The biggest auto safety issue is that the tail lights, brake and parking lights, turn signals, and back up light could also fail due to the trunk wiring being too short.
2018 Ford Mustang: backup camera failure
12 of the 197 complaints about the 2018 Ford Mustang describe backup camera failure.
- owner complaints
- 12
- of this car's complaints
- 6%
- recalls
- 1
Backup camera failure by model year
What owners say
Touch screen system has completely stopped turning on (and wont turn on) any time the outside temperature drops below about 70 degrees fahrenheit. Per online research this is a common, known issue and given that this prevents the use of key saftey features such as the backup camera and climate controls I am unsure why this has not yet initiated a safety recall. I have dealt with this for the past 3 winters and can confirm it is 100% in relation to outside temperature. There is no warning lamp/message. The screen will simply not turn on in below 70 degree temperatures. A component to the touch screen must be shielded improperly/not graded for outdoor use.
The contact owns a 2018 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that occasionally the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the contact was unable to activate the heater while the screen was black. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
The contact owns a 2018 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, the infotainment screen displayed a black screen. The touchscreen icons failed to function as intended. The contact was unable to use the radio, and the A/C buttons failed to function. The radio would not turn on or would take approximately ten minutes for the radio to function. The contact stated that the infotainment screen failed to display if the A/C or heater was functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 65,000.
Rear camera safety recall. I've contacted the local dealerships of Galpin Ford and Santa Monica Ford to fix and been denied. This recall is over 1-month now, and they say they do not have the parts to fix and cannot help. This is affecting my safety and a financial inconvenience. Please advise, thank you.
Backup camera fails frequently. Screen turns blue and error message of backup camera not available is displayed on the screen.
The radio screen which controls the back up camera climate control, and everything else has gone black and only turns on once every few weeks, when car is turned off it does not come back on. After a diagnostic test done at Yark Ford they recommended a APIM module and this would run $1412.70 + tax. After throughly investing this on the internet this is a common problem with this year and model. Ford should offer a recall!!
The rear backup camera no longer works for my Mustang 2018.
Rear back up camera quit working just like on previous models of the mustang.
The contact owns a 2018 Ford Mustang. The contact stated that while parked, he attempted to access the trunk of the vehicle, and upon depressing the trunk release, he heard clicking, but the trunk failed to open. Upon investigation, the contact noticed that the trunk appeared stuck or jammed, with no external damages observed. A month prior to the trunk malfunction, the contact noticed unspecified video feed issues with the rearview camera. No warning lights were illuminated. The vehicle was taken to a Ford dealer, who diagnosed a malfunctioning body wiring harness in the trunk and related the malfunction to the rearview camera failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 81,000.
2018 with 24,000 miles (purchased brand new) every morning until the car warms up I dont have navigation, radio, Bluetooth, or back up camera's. I was told this was a common problem with Ford from the dealership but its not a recall. After researching online, its a very common problem with all makes and models of Ford. Of course I'm out of warranty to replace the APIM which is going to cost 1,000 out of pocket. Safety concerns: I have to navigate using my phone which is a distraction while driving, same thing with phone conversation I can be hand free, and I have a major blind spot while backing up because of no camera.
My sync 3 system stopped working, my entire screen went black back in january and it hasnt turned on since and that includes my backup camera.
Service bulletins that may apply
- Customer Satisfaction Program 25N15
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- This bulletin supersedes TSB 25-2126
- This article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure
- Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain...
Related recalls
Electrical system: software
- What is wrong
- Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
- Risk
- Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
- Remedy
- Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17C21.
Recall number 17V814000 · Recall details
Questions about the 2018 Ford Mustang backup camera
Is backup camera failure a common problem on the 2018 Ford Mustang?
12 of 197 owner complaints about the 2018 Ford Mustang (6%) mention backup camera failure. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2018 Ford Mustang?
There is 1 recall and 52 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Ford Mustang
Misfire 24Engine failure 22Check engine light 21Overheating 16Jerking 14Loss of power 13Stalling 10Knocking 9Screen failure 6Won't shift 6Grinding brakes 5Fire or smoke 5Harsh shifting 5Transmission failure 5
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