2023 Jeep Grand Cherokee 4xe technical service bulletins
342 technical service bulletins and manufacturer communications cover the 2023 Jeep Grand Cherokee 4xe, including 16 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program
- ID-26-04
- ID-26-24 (XC2) 2.0L PHEV
- D-26-11 (XC2) 2.0L PHEV
- D-26-06
- ID-26-06
- D-26-06 (XU1)
- ID-26-06 (XU1)
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 7
- Warranty Newsletter – Volume 11, Issue 7
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
- Warranty Newsletter – Volume 11, Issue 4
- Warranty bulletin D-22-03
- FCA Caribbean Warranty Bulletin ID-24-07 Rev. A Fast Feedback Program
- Warranty Bulletin D-22-03 (Rev. B) FFB Program –Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust,...
- Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
- Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes...
- High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward...
- R1H Radio U41.10 Software Update
- Applique - front door
- MIL-On and/or Engine Oil Leak
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
- LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose
- Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo...
- Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
- Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”,...
- Steering Dragging While Recreational Flat Towing Behind RV.
- Seal - lower ags
- R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
- Evaporator - air conditioning
- Shaft - axle half
- Body Control Module (BCM) Flash Failure Customers may experience one or more of the following: SYMPTOM: ●...
- Not applicable to vehicles built for US market
- Display Verify "Z" part number availability
- Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement...
- Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
- Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long...
- Flash: Integrated Dual Charging Module (IDCM) Updates Customers must experience a Malfunction Indicator...
- Throttle body – none
- Spring kit - disc brake pad
- Clunking when going over bumps, potholes, or turns
- WL Front Control Arm Bushing
- Camera - rear view
- Power Liftgate Intermittently Inoperative
- Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL)...
- Bolt - hex flange head
- Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- Heater - electric coolant
- Fuel Oil Refresh Mode (FORM) Message
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble...
- Ambient cabin light fault B2811-02 inop
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- Power Liftgate Intermittently Inoperative
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF...
- Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of...
- Wl ddm/pdm
- Module - liftgate
- 68375577A$ is not showing the correct verbiage please update and correct Clunking when going over bumps,...
- Hot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near...
- R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF...
- Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the...
- Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL)...
- Bezel - overhead console
- Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off,...
- Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays...
- PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp...
- Sensor – knock
- Clunking when going over bumps, potholes, or turns
- Frame - cargo area
- Poor Audio Quality And Or Static From Wireless Devices
- Switch - liftgate
- Instrument Panel Cluster (IPC) Flicker Turn By Turn The
- Actuator - a/c and heater
- Air bag - driver
- WL Front Control Arm Bushing
- No Wireless Charging Or Slow Wireless Charging
- High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction...
- BSR from the front suspension
- Door Latch, Handle And Ajar Additional Service Information.
- Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged...
- U0422-00
- Driver Side Heat Blows Warm
- Buzz Squeak Rattle (BSR) Noise From Rear Of Vehicle.
- High Voltage Connector Seal And Fastener Service Parts Are Now Available
- Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
- Before replacing High voltage harness, please note the connector bolt and connector seal is available for...
- Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation...
- Cover - cargo area
- Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from...
- Prior to windshield replacement for cracks (circular shape towards center of glass), please mark the area...
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper...
- Sensor - pinch
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV...
- Harman R1H Uconnect 5 Radio Software Flash Error Codes
- High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction...
- Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
- Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian
- The Handsfree Kick Feature Does Not Work Or Works Intermittently.
- Verify "Z" part number availability
- Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- Check Engine Light On And Service Hybrid System Displayed
- Flash: Integrated Dual Charging Module (IDCM) Updates Customers must experience a Malfunction Indicator...
- Not applicable to vehicles built for US market
- Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- Not applicable to vehicles built for US market
- Isolator - spring
- Hose - sunroof drain
- Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
- Not applicable to vehicles built for US market
- Bracket kit - mounting
- The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during...
- Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC)...
- Latch - liftgate
- Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the...
- Switch - transfer case, ride height, terrain select
- Not applicable to vehicles built for US market
- The customer states the ABS and Traction Control warning comes on. Vehicle sets wheel speed BSCM/ABS fault...
- Armrest - rear door trim
- Part Number is more precise than "Up to and Including" and "After" dates in the item description
- Power Liftgate Noise During Gate Operation
- BSR from the front suspension
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may...
- If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and
- Throttle body - none
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience...
- Clunk Pop Noise From Front End While Driving.
- Service 4WD light on in the cluster
- Module - steering control
- Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
- Amplifier - none
- Power Liftgate Is Inoperative or Won’t Close.
- Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
- Not applicable to vehicles built for US market
- The customer is experiencing a "clicking" noise during turns while driving on WL vehicles
- 1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the...
- Intermittent Uconnect Box Requires Service Message
- Gasoline Particulate Sensor Lines Incorrect Routing Customers must experience a Malfunction Indicator Lamp...
- Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may...
- The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be...
- Module - steering control & column
- Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing
- B273C-00
- R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to...
- Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on...
- Not applicable to vehicles built for US market
- Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
- Not applicable to vehicles built for US market
- Not applicable to vehicles built for US market
- Not applicable to vehicles built for US market
- Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original...
- Noise From Front End While Steering Or Turning The Steering Wheel.
- C0044-00-BRAKE pressure sensor 1 (module
- Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station
- Exterior Front Lamps Condensation Clearing Procedure Some customers may report that on occasion vehicle...
- Verify "Z" part number availability
- Not applicable to vehicles built for US market
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Shaft - steering column intermediate
- Center stack - display
- Not applicable to vehicles built for US market
- Not applicable to vehicles built for US market
- Not applicable to vehicles built for US market
- Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
- Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.
- Liftgate Lock Button Inoperative, Cluster Message “Service Keyless System”
- Not applicable to vehicles built for US market
- Windshield HUD (Head Up Display) Display Features
- Door speaker Inoperative or No Sound
- Headrest - second row
- Belt and retractor - front seat
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades...
- Tire Pressure Monitor (TPM) Service Information
- Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged...
- Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative
- Engine Cylinder Block Porosity Inspection
- Module - engine controller
- Steering Repair Information Involving Toe Angle
- Check Engine Lamp On. Warning Messages in the Cluster
- Decreased Remote Start And RKE Range
- 850RE d
- When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order...
- Valve - check
- NOTE: Only applicable to vehicles buld for China Market
- NOTE: Only applicable to vehicles built for IAP market
- Adjuster
- Module - central ADAS decision
- Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery...
- Warranty Newsletter – Volume 11, Issue 6
- Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.
- 12 Channel Amplifier Popping Noise Sound Customers may experience the following: ● Popping sound coming...
- Steering Wheel Off Center
- Motor Generator Unit (MGU) Replacement Customers must experience a Malfunction Indicator Lamp (MIL)...
- Underhood start/stop safety The
- Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
- Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- Slight Pull, Drift, Wander
- Flash: Trailer Tow Module (TTM) Updates Customers may comment on one or more of the following: ● If the...
- Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00,...
- Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and...
- Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● The splash screen...
- Check Engine Lamp On. Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS)."
- Video Routing Module Verify Z part number availability
- Carpet - rear floor
- The Instrument Panel Cluster (IPC) Displays “Wipe Sensor” Message
- Center Console Armrest Lid Does Not Stay Open, Feels Loose, Does Not Latch.
- Heated Seats Turn off After Approximately 20 Minutes When Set to Max Setting"
- Sunroof Inoperative, Not Moving To Open Or Closed Positions.
- C008E-00
- A/C Blowing Warm Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
- AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
- Display Verify Z part number availability
- Flash: Trailer Tow Module(TTM) Updates Customers may comment on one or more of the following: ● If the...
- 850RE d
- Trailer Tow Lights Inoperative
- Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key...
- Exterior Rear View Mirror Stained And Will Not Clean.
- Misfire DTCs, Rough Idle, Valvetrain Noise
- Module - ignition
- Engine Rattle Noise
- Crackle, Pop or Growl noise At Start-up
- AC inop
- Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
- AC refrigerant expansion valve actuatorac inop
- Module
- Valve - oil control
- Canister
- D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a...
- Radio USB update to U33.43 Customers may experience one or more of the following: ● Unable to select the...
- Radio Display Screen Flicker
- Engine Noise
- Apple CarPlay Does Not Complete The First Initial Wireless Connection.
- Lower active grill shutter
- Cooler - battery coolant
- Defroster Grille Has Gaps And Or Is Not Sitting Flush.
- Grille molding applique is sticking out at the headlamp
- 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
- Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
- SOS Button Inoperative And Or Unavailable
- Transmission - 8 speed
- Uconnect Box Require Service Message
- Exterior Mirror Blind Spot LED Indicator Inoperative Or Will Not Turn Off. Diagnostic Trouble Code (DTC)...
- Customer Indicates A Whistle/Hiss Noise Can Be Heard With The A/C Operating.
- Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
- Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Module - battery heater
- Transfer case - none
- Check Engine Lamp On. Warning Messages In The Cluster
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar)
- Frt Stabilizer assembly(smartbar) BSR from the front end due to Smartbar (disconnecting front sway bar)
- Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes...
- Service 4WD Message, Diagnostic Trouble Codes (DTCs) C1463-94 Front Axle Disconnect Control-Unexpected...
- Service 4WD Message Illuminated
- 3.6L psu
- Latch – front & rear door
- DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP
- Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving...
- Flash: Integrated Dual Charging Module (IDCM) Enhancements Customers must experience a Malfunction...
- Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers must experience a...
- Control module
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