2025 Jeep Grand Cherokee technical service bulletins
398 technical service bulletins and manufacturer communications cover the 2025 Jeep Grand Cherokee, including 10 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- D-26-13
- Claim Submission for Hurricane Spark Plug Repair
- ID-26-24 (XC2) 2.0L PHEV
- D-26-11 (XC2) 2.0L PHEV
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 7
- Warranty Newsletter – Volume 11, Issue 7
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
- Warranty Newsletter – Volume 11, Issue 4
- Warranty Newsletter – Volume 10, Issue 11
- Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
- Keyfob WL/WS/LB Key fobs unable to be programmed at dealers
- Rattle Noise Over Bumps Or Over Rough Road From The Body In The B-Pillar
- Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes...
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward...
- R1H Radio U41.10 Software Update
- Applique - front door
- MIL-On and/or Engine Oil Leak
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
- Airbag Warning Light On or Intermittent
- Transmitter kit & transmitter - integrated key fob
- Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
- Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”,...
- Steering Dragging While Recreational Flat Towing Behind RV.
- Seal - lower ags
- R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
- Evaporator - air conditioning
- Customer Indicates Air Conditioning Blows Warm.
- Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ●...
- Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement...
- Spark plug - none
- SXM Radio Doesn't Reflect Station Or Song Changing Customers may experience the following: SYMPTOM: ● When...
- Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
- Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long...
- Throttle body – none
- Spring kit - disc brake pad
- WL: Dealer cannot perform programming new keyfob or re-programming existing keyfob
- Clunking when going over bumps, potholes, or turns
- If the Driver/Passenger Seat Adjsuter Switch is inoperable, seat back will not move or seat moves on its...
- WL Front Control Arm Bushing
- Camera - rear view
- Power Liftgate Intermittently Inoperative
- Bolt - hex flange head
- Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- Flash: Trailer Tow Module (TTM) Updates Customers may comment on one or more of the following: SYMPTOM: ●...
- Heater - electric coolant
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Heater core – none
- Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble...
- Ambient cabin light fault B2811-02 inop
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- Power Liftgate Intermittently Inoperative
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF...
- Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of...
- Module
- Central ADAS Decision Module (CADM), Long Range Camera Front(LRCF), Advanced Driver Assist System (ADAS),...
- Module - liftgate
- 68375577A$ is not showing the correct verbiage please update and correct Clunking when going over bumps,...
- Hot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near...
- R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF...
- Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the...
- Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL)...
- Bezel - overhead console
- Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off,...
- TBM2.0H
- Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays...
- PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp...
- Sensor – knock
- Clunking when going over bumps, potholes, or turns
- Issue: complaint of rattle from exhaust Before replacement: Check for loose exhaust Aluminum isolator...
- Frame - cargo area
- Poor Audio Quality And Or Static From Wireless Devices
- Switch - liftgate
- Instrument Panel Cluster (IPC) Flicker Turn By Turn The
- Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● While in the...
- Actuator - a/c and heater
- WL Front Control Arm Bushing
- No Wireless Charging Or Slow Wireless Charging
- BSR from the front suspension
- Manual Liftgate / Hatch Ajar Message On Instrument Cluster.
- Door Latch, Handle And Ajar Additional Service Information.
- Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged...
- U0422-00
- Driver Side Heat Blows Warm
- Buzz Squeak Rattle (BSR) Noise From Rear Of Vehicle.
- Cover - cylinder head
- Traffic Sign Assist Unavailable – Service Required The
- Flash: Power Liftgate Module (PLGM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
- Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
- Switch - power window
- Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation...
- Cover - cargo area
- TBM2.0H
- Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.
- Radio Remains On After Ignition Off
- Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from...
- Flash: Global Telematics Box Module (TBM) Updates Customers must experience a Malfunction Indicator Lamp...
- Prior to windshield replacement for cracks (circular shape towards center of glass), please mark the area...
- Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2523000089.
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Service Electric Sway Bar Lamp On In Cluster
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper...
- Sensor - pinch
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV...
- Water pump
- Harman R1H Uconnect 5 Radio Software Flash Error Codes
- Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
- The Handsfree Kick Feature Does Not Work Or Works Intermittently.
- Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at...
- Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- GMET4 dohc
- Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- Isolator - spring
- Hose - sunroof drain
- Hemi Water Pump Coolant Leak Inspection
- Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
- Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
- Not applicable to vehicles built for US market
- Water Pump & Chain Case Cover
- Bracket kit - mounting
- Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
- The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during...
- Flash: Global Telematics Box Module (TBM) Updates Customers must experience a Malfunction Indicator Lamp...
- Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC)...
- Latch - liftgate
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the...
- Switch - transfer case, ride height, terrain select
- The customer states the ABS and Traction Control warning comes on. Vehicle sets wheel speed BSCM/ABS fault...
- Armrest - rear door trim
- Valve body & control unit – transmission
- Part Number is more precise than "Up to and Including" and "After" dates in the item description
- Power Liftgate Noise During Gate Operation
- Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
- BSR from the front suspension
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may...
- If the power liftgate exhibits operating noise during opening or closing but functions normally, follow...
- If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and
- Throttle body - none
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience...
- Service 4WD light on in the cluster
- Module - steering control
- Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
- Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery...
- Power Liftgate Is Inoperative or Won’t Close.
- Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
- Lamp – backup, lamp - tail
- Flash: Radio Frequency Hub Module (RFHM) Updates Customers have experienced: ● Intermittent key fob detection
- The customer is experiencing a "clicking" noise during turns while driving on WL vehicles
- Intermittent Uconnect Box Requires Service Message
- Wireless charging pad overheating & inop
- Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ●...
- The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be...
- Instrument Panel Cluster (IPC) Displays “Service Tire Pressure System”, Tire Pressure Monitoring System...
- Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ●...
- Engine Oil Leak
- Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
- Module - steering control & column
- Security Gateway Module (SGW) Software Update The following software enhancements are available: ● Update...
- Muffler Hanger Rattle Customers may experience the following: ● Exhaust rattle going over bumps and on...
- Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing
- Transmitter - integrated key fob
- Flash: Amplifier (AMP) Diagnostic and System Updates Customers may experience the following: ● Droning...
- Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original...
- Noise From Front End While Steering Or Turning The Steering Wheel.
- C0044-00-BRAKE pressure sensor 1 (module
- Exterior Front Lamps Condensation Clearing Procedure Some customers may report that on occasion vehicle...
- Verify "Z" part number availability
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Wl/ws/lb
- Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2.H Software Version (FOTA)...
- Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
- Flash: Global Telematics Box Module (TBM) Updates The
- Muffler Hanger Rattle Customers may experience the following: ● Exhaust rattle going over bumps and on...
- Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting...
- TPMS Handling & Installation Best Practices
- Customer Indicates Tire Pressure Monitoring System (TPMS) Lights On Dash.
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
- Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.
- False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and...
- Liftgate Lock Button Inoperative, Cluster Message “Service Keyless System”
- Radio Does Not Turn On Automatically When Vehicle Is Started
- Album Cover Art Flickers On Cluster Audio Page
- Symptoms/Condition: Shifter reports loss communication AND NO OTHER MODULES report the condition
- Windshield HUD (Head Up Display) Display Features
- Door speaker Inoperative or No Sound
- Headrest - second row
- Engine Rattle Noise
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades...
- Central ADAS Decision Module (CADM), Long Range Camera Front (LRCF), Advanced Driver Assist System (ADAS)....
- Tire Pressure Monitor (TPM) Service Information
- Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged...
- Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative
- Make Up Air Hose Disconnected Customers may experience the following● A deterioration in engine performance
- Module - engine controller
- Steering Repair Information Involving Toe Angle
- Diagnostic Trouble Code (DTC) B1A0A-00 Remote Keyless Entry (RKE) FOB 3 Performance
- Night Vision Field Of View Limited And No Option To Overlay Analog Gauges
- Check Engine Lamp On. Warning Messages in the Cluster
- Decreased Remote Start And RKE Range
- Front Caliper Bolts Loose Customers may comment on the following: ● A noise coming from the front of the...
- When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order...
- Valve - check
- Power brake booster To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual
- Customer Indicates At Key Off The Display Screen Shows A Box For Front And Rear Blower Speed
- Keyfob WL/WS/LB Key fobs unable to be programmed at dealers
- Radio Frequency Hub Module 25MY WL/WS built starting week of 6/9/25 may show up at dealerships with a...
- Warranty Newsletter – Volume 11, Issue 6
- Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.
- Steering Wheel Off Center
- Switch
- Underhood start/stop safety The
- Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery...
- Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts
- Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a...
- Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
- Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
- Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- Slight Pull, Drift, Wander
- Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience the following: ● Uconnect app...
- Glasses Compartment Of The Overhead Console Will Not Open Or Close.
- Check Engine Lamp On. Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS)."
- Video Routing Module Verify Z part number availability
- Carpet - rear floor
- The Instrument Panel Cluster (IPC) Displays “Wipe Sensor” Message
- Center Console Armrest Lid Does Not Stay Open, Feels Loose, Does Not Latch.
- Sunroof Inoperative, Not Moving To Open Or Closed Positions.
- No Crank, No Start, Start Stop Inoperative
- C008E-00
- AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
- Keyfob WL/WS/LB Key fobs unable to be programmed at dealers
- Key Fob Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner...
- Cluster Off-Road Pages Have A Delay In Updating Graphics And Data
- Right Front Heated Seat Inoperative Customers must experience a Malfunction Indicator Lamp (MIL)...
- Trailer Tow Lights Inoperative
- Exterior Rear View Mirror Stained And Will Not Clean.
- Misfire DTCs, Rough Idle, Valvetrain Noise
- Module - ignition
- 2nd row seat frame 2nd Row Seat is hard to put back In position after moving it forward to access the 3rd...
- Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security...
- Transmitter kit & key kit - integrated key fob
- Module
- Ebooster When replacing the brake ebooster under warranty
- Valve - oil control
- Odometer Blinking, Security Gateway (SGW) Diagnostic Trouble Codes (DTCs) Diagnostics
- Canister
- Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator...
- Radio Display Screen Flicker
- Engine Noise
- Apple CarPlay Does Not Complete The First Initial Wireless Connection.
- Lower active grill shutter
- Defroster Grille Has Gaps And Or Is Not Sitting Flush.
- Grille molding applique is sticking out at the headlamp
- 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
- Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
- SOS Button Inoperative And Or Unavailable
- Valve body & control unit - transmission
- Uconnect Box Require Service Message
- Exterior Mirror Blind Spot LED Indicator Inoperative Or Will Not Turn Off. Diagnostic Trouble Code (DTC)...
- Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
- Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Droning Humming Growling Noise Customers may comment on the following: ● Droning, humming or growling...
- Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination...
- Check Engine Lamp On. Warning Messages In The Cluster
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar)
- Frt Stabilizer assembly(smartbar) BSR from the front end due to Smartbar (disconnecting front sway bar)
- Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes...
- Service 4WD Message, Diagnostic Trouble Codes (DTCs) C1463-94 Front Axle Disconnect Control-Unexpected...
- Service 4WD Message Illuminated
- Sensor - battery
- Latch – front & rear door
- DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP
- Throttle body
- Flash: Battery Pack Control Module (BPCM) Diagnostic and System Update Customers must experience a...
- Driver Door Seat Massage Switch Inoperative Customers may comment on the following: ● The seat massage...
- Buzz Squeak Rattle (BSR) Noise At Idle.
- Pump kit
- Fuel vapor canister filter evap
- Buckle assy - buckle assys/belt
- FCA Caribbean Warranty Newsletter – Volume 10, Issue 11
- Tapping, Knocking Type Noise/Vibration While Driving.
- Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.
- Service Air Suspension Message In Cluster
- Instrument Panel Cluster (IPC) message “Night Vision Unavailable Service Required” or Loss of Night Vision "
- Shifter
- Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar)
- Bracket
- Fan module - radiator cooling
- Blind Spot Warning Message Displayed on the Cluster
- 6x9 inch Before replacing a speaker part for crackles or rattling noises make sure to take the following...
- 2nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.
- Battery Drain Suspected or "Identified" From USB or Media Hub
- 2 nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.
- After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW)...
- Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter...
- Central ADAS Decision Module (CADM) Low-Level / CADM Mid-Level / (CADM2), Driver Monitoring System Module...
- Third Row Upper Seat Back Handle Inoperative And Or Cables Disconnected.
- Carrier – planetary & shaft kit - output
- Low Battery, No Crank No Start, Cluster Message “Service Keyless System”, Intermittent Power Liftgate...
- Malfunction Indicator Lamp on, Diagnostic Trouble Code (DTC) P0EDD-00 – Hybrid/EV battery Pack B Deterioration
- Power Liftgate Inoperative After servicing the Vehicle for a Low Battery Condition
- Multiple Modules Setting Low Battery Voltage, Instrument Panel Cluster (IPC) Setting B210A-00 System...
- The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message
- Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
- Arm - lower control
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
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