One two occasions on the freeway the display will state "Service Engine See Dealer" and then the car goes into a limp mode and essentially shuts down. Both times we've had to quickly get to the emergency lane, wait for several minutes then turn the vehicle back on. We've taken the vehicle to the dealer and they stated that they diagnosed it and tried to recreate the issue but cannot reproduce it so they say there is nothing to fix.
2024 Jeep Wrangler: stuck in gear or won't shift
24 of the 760 complaints about the 2024 Jeep Wrangler describe stuck in gear or won't shift.
- owner complaints
- 24
- of this car's complaints
- 3%
- recalls
- 0
Stuck in gear or won't shift by model year
What owners say
Since the 68C recall work was done, it does not have the horsepower in electric mode that it used to and the gas motor of the hybrid kicks in much sooner than before. I was accelerating onto a freeway onramp when the ice turned on with high rpm, the motor backfired causing some sensor to trigger limp mode (60mph max). I had big rigs behind me going 75 braking hard. I will not let my wife drive it. It's not safe anymore.
I bought the Jeep Wrangler 4xe used in December 2025 and since then it has lost power, I received a hybrid battery service light and got stranded 3 times. My car was in the garage for the last 3.5 months and they could not find the issue. I received my car today 8/22 and on the same it went into limp mode and got stranded again with the same issue. I have no trust on the vehicle at all, its value has decreased tremendously and I do not know when I will eventually be able to drive it safely.
I am requesting the federal safety agency investigate the handling of Safety Recall 78C on my Jeep Wrangler 4xe. My vehicle has entered a dangerous highway limp mode multiple times, including at approximately 75 mph, with sudden loss of power and an ACC! warning. This is especially dangerous on California highways and steep grades where losing propulsion can make it impossible to maintain traffic speed or safely reach a shoulder. The ACC! warning has appeared three times. On one occurrence, while the warning was active, O’Reilly Auto Parts scanned the Jeep and documented pending code P2338, Cylinder 3 Knock Control Threshold. I have the printout showing my VIN and mileage.The problem is that the warning/code clears after the ignition is shut off. When the condition happened on a Saturday, the Jeep service department was closed. Dealership sales staff refused to scan it and said only a technician could use a scanner. Even during business hours, the dealer says only a technician can scan it, but technicians may not be available for days. It is impossible to leave the vehicle running indefinitely waiting for someone to scan it. The Santa Maria Jeep dealer has now driven the vehicle twice and says that because the warning did not reappear during those short drives, they cannot confirm the condition. These events have occurred days apart, so two short test drives do not rule out an intermittent engine defect. I had the Jeep towed through Jeep Roadside Assistance because I consider it unsafe to drive. Jeep Cares has assigned me three different case managers in three days. They state they cannot require the dealer to examine deeper stored diagnostic data because they are third-party contractors. I have photos of the ACC! warning, the P2338 diagnostic report, VIN, mileage, tow documentation, and repeated loss-of-propulsion history. Jeep Cares and the dealership won't look deeper or longer even with the proof it was there.
Vehicle: 2024 Jeep Wrangler 4xe (VIN: [XXX]) Complaint Description: My vehicle is currently under active the federal safety agency Recalls 25V‑766 and 26V‑363. Following the 25V‑766 software flash designed to detect internal engine bearing failure, the vehicle has experienced a sudden, unrecoverable loss of propulsion (Limp Mode) on the highway at 60 mph on three to four separate occasions. This has nearly resulted in high-speed rear-end collisions, making the vehicle incredibly dangerous for my family. The vehicle is currently grounded at Criswell Jeep in Maryland. Despite the vehicle experiencing the exact catastrophic failure outlined in 25V‑766, Stellantis corporate and the local dealership are refusing to authorize the mandated engine block replacement. The dealership claims their local technicians cannot physically replicate the failure and do not know how to extract the historical freeze-frame data from the vehicle's computer. Instead of dispatching a Stellantis Field Technical Specialist to pull the internal Uconnect logs—which Jeep Cares corporate admitted on a recorded line is the required next step if the local tech cannot duplicate the issue—the dealership has put over 150+ unnecessary test-drive miles on the vehicle and consumed half a tank of gas trying to blindly trigger the failure. Conducting 150 miles of highway test driving on a vehicle with a documented history of suddenly losing propulsion while it simultaneously has an active, unpatched fire risk (26V‑363 "Park Outside" advisory) is a severe safety liability. Furthermore, Jeep Cares explicitly refused to reimburse me for the gas and mileage, stating this excessive driving is just part of their diagnosis and quality control. The manufacturer is negligently failing to execute a federal safety recall by refusing to utilize proper engineering diagnostic tools, leaving INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving approximately 35 MPH on a 4 lane major roadway, the vehicle suddenly shut off in motion, resulting in a complete loss of power. This included loss of power steering and the ABS system. The vehicle effectively locked up, and a message appeared on the display instructing me to place the vehicle in park. As a result of the shutdown, the vehicle lost all propulsion and came to a complete stop in an active travel lane of a high-speed roadway. There was no ability to maneuver the vehicle out of traffic. I could not steer it to safety, restart it, or shift it into neutral. The vehicle was fully immobilized in the roadway. This left me and my family stopped in an active lane of traffic, exposed to oncoming vehicles traveling at highway speeds, creating an immediate and serious risk of collision. At the time of the incident, I had two children in the vehicle. We remained in this dangerous position until police arrived and an hour after. The vehicle ultimately had to be removed from the roadway with assistance, as it was not operable. During the event, there was a total loss of electrical power. The critical safety systems, including brake lights, were not functioning during the shutdown. After attempting to reset the battery, the vehicle continued to malfunction. It would not properly turn on or off, wouldn't shift into neutral and remained unable to be moved. This is the third occurrence of this; once was while driving at highway speeds. All warning lights, including the battery light, were illuminated. The vehicle is subject to an active recall; however, I have been informed that there is currently no available remedy . Despite this, the dealership and Stellantis advised that the vehicle was safe to operate. Given the repeated loss of power while driving, the inability to move the vehicle out of an active roadway, and the absence of an available repair, this vehicle presents a serious safety risk and I should be able to turn this vehicle in with refund.
Car would not start and would not charge. When jeep shut off it would show the red plug symbol. Once it finally started, I noticed the engine light was on. It felt like it was going to stall so I couldn't come to a complete stop for very long if at all. If I did come to a complete stop and I was on a hill, it would start to roll backwards. When I would accelorate, it felt like it was stuck in 2nd gear, when I would take my foot off of the pedal it would continue to accelorate a few MPH and then would finally slow down. At times it would not want to accelorate, even if you did have your foot all the way down. Did not want to reverse at times. Didnt feel like it wanted to go. The jeep would not allow me to drive in e-save, or electric, even though the battery was 100% charged and had a half tank of gas. The jeep would only drive in hybrid mode. We had the jeep at the dealership for one of three recalls this jeep was apart of. Ironically my jeep did not start having issues until that specific recall was "fixed". If I were to continue to drive this jeep, not only would I cause harm to other drivers around me, but my children and myself that drive in this vehicle on a daily basis. It has been at the dealership since friday the 13th with no resolution.
Catastrophic Loss of Motive Power and Power Steering at Road Speed Following Recall 68C Update. Description: On February 6, 2026, my 2024 Jeep Wrangler 4xe (Mileage: 24,947) suffered a catastrophic safety failure while in motion on a public roadway. This occurred about 25 hours after the vehicle was "cleared" by a dealership for Recall 68C (the federal safety agency Recall 25V‑741). While driving at approximately 25/30 MPH in Electric Mode, the vehicle suddenly displayed a "Service Transmission" warning and a red high-voltage "Service Hybrid Electric Vehicle System" error. The vehicle immediately lost all motive power and entered a "Limp Mode" (Turtle icon) that restricted speed to under 5 MPH. Simultaneously, the vehicle lost power steering and displayed errors for "Service Shifter," "Auto Emergency Braking (AEB) Unavailable," and "Adaptive Cruise Control (ACC) Unavailable." I was forced to drift the unpowered vehicle across lanes of traffic into a shoulder without power steering where another vehicle almost hit me. The vehicle revved excessively but would not provide propulsion. After a hard restart, I was able to move the vehicle at 20 MPH to a safe location, where it was subsequently towed to the dealership. This failure occurred after the manufacturer assured me the vehicle was safe following the Recall 68C software update. This is a life-threatening defect that caused a total loss of control on a live roadway. I am requesting a formal investigation into the effectiveness of the 68C software remedy. I have video and photos of the dashboard
Vehicle was being driven 55 mph on a two lane highway when it became completely immobile with every light including check engine light lit. A red turtle also appeared on the screen to indicate limp mode and vehicle wouldn’t go over 5 mph and eventually became completely disabled. The dealership attributed the issue to a 12V battery which is dangerous because an accident could easily have happen with the sudden loss of power. With the 68C and 78C major recalls the 4XEs should be a mandatory buyback. They are an overly dangerous vehicle that fit a lemon perfectly. Stellantis obviously have no idea how to fix the dangerous fire issue with 68C. They have tried 3 times and failed. What makes this any different? When is the federal safety agency actually going to step in and force them? Now 78C and an engine replacement due to fires . The dealerships and Jeep have no idea. They said it could be years. The are failing to act in a timely manner.
The Jeep has been to the dealer at least 5 times for issues with the hybrid system. Problems include low battery life, vehicle going into "limp mode" on the interstate, unable to get the vehicle over 25mph, warning lights on the instrument panel about the battery, heat and cooling system shutting off to divert coolant to the battery system due to overheating, bad odors similar to wires burning or electric motors running hot.
Check engine light l, shift to park message with multiple warning lights occurrence after an OTA update. Vehicle had limited throttle and went into limp mode while driving. Received diagnostic trouble codes p0a45 p1e1d u0594. Jeep said there was an update but codes still persist a week after the “fix”. The codes are not archived . The are listed confirmed .
After a UConnect software update was performed the vehicle shutdown. Upon starting the vehicle the check engine light came on with several other dashboard lights and after driving the car for a few seconds the engine would shut down and would say to park and turn off vehicle. After a couple restarts and experiencing the same shutdown two more times I was able to drive in e-save but felt the vehicle was in limp mode and the engine light still remained illuminated. Called the Jeep dealership and explained the problem and the first thing they asked was did you just do a software update. I said yes and he said that’s the problem that they just had 35 Jeep Wrangler 4xe’s towed to their dealership yesterday. He said that Jeep does not have a fix for the issue as of yet. It throws a fault code P1E1D. So seems that the recent Uconnect software update is rendering all Jeep Wrangler 4xe’s useless.
Service bulletins that may apply
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward...
- Transmission kit - with torque converter
- Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL)...
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV...
- A suspected leak may be noticed on the front or rear axle pinion seal.
- Axle seal We have observed that some JL/JT rear axle shafts are leaking oil
- Not applicable to vehicles built for US market
Related recalls
No recalls on record for this model year.
Questions about the 2024 Jeep Wrangler won't shift
Is stuck in gear or won't shift a common problem on the 2024 Jeep Wrangler?
24 of 760 owner complaints about the 2024 Jeep Wrangler (3%) mention stuck in gear or won't shift. The model year with the most reports is 2024.
Is there a recall or service bulletin for this on the 2024 Jeep Wrangler?
There are 0 recalls and 55 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Jeep Wrangler
Loss of power 180Check engine light 175Stalling 91Engine failure 51Warning lights 28Jerking 26Power steering loss 20Fire or smoke 15Screen failure 14Overheating 14Steering lock-up 14Backup camera 12Hesitation 12Sudden acceleration 10Won't start 10Adaptive cruise 7Collision warning 6
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