Tl* takata recall. The contact owns a 2009 mercedes-benz c300. While making a left turn at an intersection, another vehicle crashed into the driver's side of the contact's vehicle. The air bag did not deploy. A police report was not filed. The contact sustained a minor injury that did not require medical attention. The vehicle was damaged, but not totaled. The contact drove the vehicle home and contacted the insurance company. Prior to the failure, the contact received notification of the federal safety agency campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (fletcher jones motorcars, newport, ca, 949‑718‑3000). The same dealer was notified about the air bag failure and stated that the remedy was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. Vin tool confirms parts not available.
2009 Mercedes Benz C300: airbags did not deploy in a crash
7 of the 576 complaints about the 2009 Mercedes Benz C300 describe airbags did not deploy in a crash.
- owner complaints
- 7
- of this car's complaints
- 1%
- typical mileage
- 54,000
- recalls
- 5
Airbags did not deploy in a crash by model year
- 20097
- 200810
What owners say
Tl* the contact owned a 2009 mercedes-benz c300. While veering left, the vehicle crashed into a tree. The air bags failed to deploy and the seat belt tightened. The paramedics arrived and assisted in removing the passenger from the vehicle. A police report was filed. One injury was sustained, which required medical attention. The vehicle was towed. The contact referenced the federal safety agency campaign numbers: 16v363000 (air bags), 15v711000 (air bags), and 16v081000 (air bags). The manufacturer was notified. The failure mileage was unknown.
Tl* the contact owns a 2009 mercedes-benz c300. While stopped at a red light, the engine revved and the vehicle accelerated. The brake pedal was depressed, but failed and the contact crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed and there were no injuries the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000. Updated 02/21/17*lj updated 9/5/18
Tl* the contact owned a 2009 mercedes benz c300. While driving at 30 MPH, the contact veered to the left in an attempt to avoid another vehicle. As a result, the contact crashed into a pole and the air bags failed to deploy. The contact mentioned that warnings for electrical failure, complete engine power loss and engine service required displayed across the message board. The contact did not sustain any injuries. The front passenger sustained sternum and neck injuries that required medical attention. A police report was not filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 61,000.
I was crossing two lanes of traffic and was hit on the passenger side by two suvs. The impact of the collision caused me to go airborne, I went front end first into a ditch embankment. The drivers side of the front end and of the front end was pushed back into the motor area, causing the hood of the car to bend back towards the front window. The car was a total loss with approximately $21,000 worth of total damages. The only airbag that deployed was the passenger side airbags. Neither the front airbags nor the drivers side airbags deployed upon the collision. I sustained a fractured neck and broke my left arm. The break was so severe that I had to undergo surgery to have pins and plates put into my arm. My doctor told me that the hard force of the impact was the cause of my severely fractured arm with permanent nerve damage. I filed a complaint with mercedes because I felt the front air bag as well as the drivers side airbag should have deployed upon my collision into the embankment. Mercedes replied to my complaint stating the airbags worked properly. I purchased the car based on their advertised safety features and the outcome of my collision was totally not what I expected. Based on my research via the mercedes c300 online crash test demonstrates the front airbags deploying with the same front end damage with a similar type impact. Mercedes told me they sent an inspector out to look at the car but refused to provide me with details of their investigation, stating it was consider internal information. To this day, I still don't know why the airbags did not deploy. With the amount of front end and passenger side damage, I would have never thought the airbags would not have deployed. I would like a third party investigation to be done to determine if the airbag did deploy properly. I have pictures of the car and would be willing to send them.
Tl*the contact owns a 2009 mercedes benz c300. The contact stated that while driving 40 MPH, the front end of the vehicle hit another vehicle. The air bags did not deploy and the seat belt did not lock. The contact hit his chest on the steering wheel and his head on the windshield. The contact called the manufacturer who sent someone to inspect the vehicle. The investigator stated that the air bags were not defective. The vehicle was being repaired. The current and failure mileages were approximately 24,000.
I was driving on the parkway at ~40 MPH and attempted to slow down by stepping on the brake. The car did not slow down but accelerated. And struck the car in front of me. Every time I pressed on the brake, the car accelerated so that the car struck the car in front twice. I tried to turn off the ignition and was unable to. Finally, I pushed hard on the brake enough to slow it down and I was ten able to put the car in neutral. The engine raced but I was then able to turn it off. Despite damage to the front of the vehicle, the airbags did not deploy.
Service bulletins that may apply
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 18V043000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1‑877‑496‑3691
Recall number 17V017000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 16V363000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1‑800‑367‑6372 and Chrysler owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.
Recall number 16V081000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
- Risk
- The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 15V711000 · Recall details
Questions about the 2009 Mercedes Benz C300 no deployment
Is airbags did not deploy in a crash a common problem on the 2009 Mercedes Benz C300?
7 of 576 owner complaints about the 2009 Mercedes Benz C300 (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2009 Mercedes Benz C300?
There are 5 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2009 Mercedes Benz C300
Steering lock-up 92Won't start 87Airbag light 31Headlights 24Fire or smoke 13Warning lights 9ABS 8Ball joint 7Engine failure 7Check engine light 6Door locks 6Overheating 6Harsh shifting 5Key fob 5Won't shift 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2009 Mercedes Benz C300?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history