When I was driving, the passenger active headrest suddenly deployed and pop out. I’m glad on one was on the passenger seat, and the airbags did not deployed. I’m concerned about the safety of airbags accidentally deploy in the future with the broken headrest.
Mercedes Benz C300 no deployment problems
17 of the 1,248 owner complaints about the Mercedes Benz C300 describe airbags did not deploy in a crash, most of them for the 2008 model year.
- owner complaints
- 17
- worst model year
- 2008
- typical mileage
- 65,000
Is there a fix? There are 5 recalls for this area of the car. See below
By model year
Often reported together
What owners say
Takata recall I was hit in a head-on collision wreck in october 2018 my airbags did not deploy and I've been undergoing excruciating pain physical therapy pain management and will have surgery on my spine soon
Tl* the contact owns a 2008 mercedes-benz c300. While driving approximately 35 MPH, the contact's vehicle crashed into a second vehicle. The front end of the contact's vehicle was severely damaged; however, the air bags did not deploy. The driver sustained an injured back that required medical attention. A police report was filed. The vehicle was towed. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 160,000.
Tl* the contact owns a 2008 mercedes-benz c300. The contact stated that while stationary and driving various speeds, the vehicle made a series of indistinct grinding noises and the steering failed. The vehicle was towed to an independent mechanic where the serpentine hydraulic belt was replaced in february of 2018. The failure recurred and the independent mechanic replaced the serpentine hydraulic belt a second time. The contact stated that the indistinct grinding noises continued. On august 24, 2018 the vehicle was taken to benzel-busch motor car (28 grand avenue, englewood, new jersey, (201) 567-1400) as the sunroof had become inoperative. The dealer was able to close the sunroof. However, the work order status form stated that the dealer checked for noise and removed the ocp, inspected cables for damage, and assessed mechanical cables to make sure they did not slip while driving. In addition, the driver and passenger air bag were replaced, as stated by the work order from the dealer. Thereafter, the contact stated that the esp warning light illuminated intermittently. The contact stated that the cruise control became disabled and that the vehicle hesitated to accelerate forward while driving various speeds. Three weeks later the contact stated that the indistinct grinding noises recurred. The vehicle was then taken to mercedes-benz of nanuet (99 ny-304, nanuet, new york 10954 (845) 624-1500) where it was determined that oil had leaked from underneath the vehicle and that there was a potential fire risk. The work order repair form stated that the steering column was faulty, as well as the axle boost. The dealer replaced belt tensioners and idler pulleys. The manufacturer was made aware of the failure. The failure mileage was 70,412. *dt*jb *dt consumer stated vehicle was a total loss and airbag didn't deploy.
I was traveling down roswell road and a 2009 chevy suburban hit the right side of my vehicle. My car was in motion on a city street going straight. The suburban was making a left out of a complex and did not see my car in front of him and hit my passenger side of the car. I have attached photos. Wondering why my airbags did not deploy based on the impact. Luckily, no one was sitting at the back of the car, though, my sister was on the passenger side.
Tl* takata recall. The contact owns a 2009 mercedes-benz c300. While making a left turn at an intersection, another vehicle crashed into the driver's side of the contact's vehicle. The air bag did not deploy. A police report was not filed. The contact sustained a minor injury that did not require medical attention. The vehicle was damaged, but not totaled. The contact drove the vehicle home and contacted the insurance company. Prior to the failure, the contact received notification of the federal safety agency campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (fletcher jones motorcars, newport, ca, 949‑718‑3000). The same dealer was notified about the air bag failure and stated that the remedy was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. Vin tool confirms parts not available.
Takata recall I had an accident where my vehicle was motionless another vehicle then backed into me causing damages to the passenger door and shattering window, mirror, and heavy damage to door door,window, mirror had to be replaced airbags did not deploy this happened in june 2016 in april 2016 my granddaughter was driving and had an accident causing major damage to the front of my vehicle both accidents cost over 4,000.0 each with a deductible of 1000.0 each accident. I was told by the dealer after taking my car in for the recall in february 2016 that service would disable the airbags. The accident in april my vehicle was moving the accident in june the vehicle that hit me was not insured and thus I was liable for the deductible. Accidents were on city streets. Accident in april vehicle was turning and hit a telephone pole guide wire (damage: grill,hood,radiator, A/C evaporated, and other parts ) all were replaced.
Tl* the contact owned a 2009 mercedes-benz c300. While veering left, the vehicle crashed into a tree. The air bags failed to deploy and the seat belt tightened. The paramedics arrived and assisted in removing the passenger from the vehicle. A police report was filed. One injury was sustained, which required medical attention. The vehicle was towed. The contact referenced the federal safety agency campaign numbers: 16v363000 (air bags), 15v711000 (air bags), and 16v081000 (air bags). The manufacturer was notified. The failure mileage was unknown.
Tl* the contact owns a 2009 mercedes-benz c300. While stopped at a red light, the engine revved and the vehicle accelerated. The brake pedal was depressed, but failed and the contact crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed and there were no injuries the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000. Updated 02/21/17*lj updated 9/5/18
Tl* the contact owns a 2008 mercedes benz c300. The contact stated that while driving approximately 10 MPH, the vehicle was tee-boned by a second vehicle. During the incident, the side curtain air bags did not deploy. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 102,000.
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 18V043000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1‑877‑496‑3691
Recall number 17V017000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 16V363000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1‑800‑367‑6372 and Chrysler owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.
Recall number 16V081000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
- Risk
- The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 15V711000 · Recall details
Questions about the Mercedes Benz C300 no deployment
Which Mercedes Benz C300 years have airbags did not deploy in a crash problems?
The model years with the most reports are 2008 (10 complaints) and 2009 (7 complaints).
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