2019 Mercedes-Benz Metris recalls

There are 12 safety recalls on record for the 2019 Mercedes-Benz Metris, covering 190,950 vehicles in total across all the models in each campaign. Newest first.

All recalls

Communication: auto crash notificationReported May 20, 2022 · 19,937 vehicles affected

What is wrong: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1‑877‑762‑8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Recall number 22V360000 · Recall details

Fuel system, gasoline: delivery: hoses, lines/piping, and fittingsReported March 8, 2022 · 42,132 vehicles affected

What is wrong: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2KRAUCH.

Recall number 22V134000 · Recall details

Service brakes, hydraulic: fluidReported February 8, 2022 · 28,743 vehicles affected

What is wrong: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Risk: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2BE42BRE.

Recall number 22V066000 · Recall details

Electrical system: softwareReported February 5, 2021 · 84,345 vehicles affected

What is wrong: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VSXHERMPOS.

Recall number 21V055000 · Recall details

Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittingsReported November 24, 2020 · 562 vehicles affected

What is wrong: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.
Risk: The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2BREMPOS.

Recall number 20V729000 · Recall details

Air bagsReported June 9, 2020 · 12 vehicles affected

What is wrong: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.
Risk: Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.
Remedy: DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3DREIGE.

Recall number 20V340000 · Recall details

Electrical system: 12v/24v/48v batteryReported October 8, 2019 · 15,160 vehicles affected

What is wrong: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Risk: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2SITZAB.

Recall number 19V715000 · Recall details

Unknown or otherReported October 2, 2019 · 19 vehicles affected

What is wrong: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VSX566ZP25.

Recall number 19V693000 · Recall details

Seats: front assembly: head restraintReported September 18, 2019 · 29 vehicles affected

What is wrong: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
Risk: The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. D VUSA's number for this recall is VS2KOPFSTU.

Recall number 19V666000 · Recall details

Equipment: other: owners/service/other manualReported July 24, 2019 · 2 vehicles affected

What is wrong: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
Risk: The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2BAFV.

Recall number 19V545000 · Recall details

SteeringReported June 25, 2019 · 2 vehicles affected

What is wrong: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Risk: An unexpected loss of power steering assist can increase the risk of crash.
Remedy: DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2LENKEPS.

Recall number 19V489000 · Recall details

Unknown or otherReported March 20, 2019 · 7 vehicles affected

What is wrong: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VSX566ZP25.

Recall number 19V222000 · Recall details

Questions about the 2019 Mercedes-Benz Metris recalls

How do I check if my 2019 Mercedes-Benz Metris has an open recall?

Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.

Do I have to pay for a recall repair?

No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.

How many recalls does the 2019 Mercedes-Benz Metris have?

12, covering communication, fuel system, gasoline and service brakes, hydraulic.

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