2020 Ram 4500 technical service bulletins
570 technical service bulletins and manufacturer communications cover the 2020 Ram 4500, including 4 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- Warranty Bulletin D-24-16 (XR1) Urea Delivery Module – Select 2019
- WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019
- FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement...
- Cummins 6.7L Air Filter Replacement For DTC P0299 Customers must experience a Malfunction Indicator Lamp...
- Radiator - engine cooling
- Sensor - turbocharger speed
- Core – heater
- Switch – headlamp
- Backup Camera Poor Image Quality Inspection
- Outlet - air conditioning & heater
- Bearing
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt...
- On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions...
- Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL)...
- Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More
- Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- Seatbelt Slow Retraction.
- Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
- Verify "Z" part number availability
- Core - heater
- 1. General Parts Update The recommended air filter for 2019 Model Year (MY) and newer 6.7L Cummins...
- Driveline Vibration
- Cummins Valvetrain Noise Diagnostics Customers may comment on one or more of the following: ● Ticking noise
- On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD...
- Door speaker Inoperative or No Sound
- Lamp - dome
- Tire Pressure Monitor (TPM) Service Information
- Bumper Mounted 7 Pin Trailer Tow Connector
- Warranty Newsletter – Volume 11, Issue 6
- Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP...
- D-19-02
- Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts
- Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- Rear Defogger Solder Terminals Detached.
- Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key...
- 6 control unit
- Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust...
- Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise...
- Module - anti-lock brake system
- Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Camera - rear view
- Clicking Noise While In 4WD ustomers may experience the following: ● Ratcheting, click, or clicking noise...
- Switch
- Malfunction Indicator Lamp (MIL) Illuminated
- Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 – ECU Application Software...
- Seal - output shaft
- Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction...
- Flash: Anti-Lock Brake System (ABS) Module Updates Customers must experience a Malfunction Indicator Lamp...
- Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.
- Module - engine controller
- Dome Lamp LED And Incandescent Bulb Servicing.
- Switch - headlamp
- Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL)...
- Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction...
- Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL)...
- Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable”...
- Battery Drain Suspected or "Identified" From USB or Media Hub
- Horn Sound Is Weak, Off Tone, Or Inoperative.
- Module kit - urea pump/level unit
- Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL)...
- Customer Satisfaction Notification 90A Diesel Exhaust Fluid
- Motor - windshield wiper & wiperunit - windshield wiper
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Wiperunit - windshield wiper, blade - front wiper.
- Wiperunit - windshield wiper, blade - front wiper
- Valve
- Checking Radio Software Level On A VP2 Radio
- Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the...
- Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL)...
- SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- Lifter
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Wireless Qi Charger Not Charging
- Aisin K1 snap ring replacement
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination
- Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
- Apple CarPlay Does Not Work Or Not Connecting
- CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- Customer Satisfaction Notification ZD7
- Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area
- Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ?...
- 6.7L New Oil Usage Information Incorrect oil used
- Air Trapped in Steering Damper Warranty Extension XF1 A shimmy in the steering wheel after hitting an...
- Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC...
- Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up....
- Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL)...
- Customer Satisfaction Notification ZD7
- Water Quality When Mixed With Engine Coolant
- SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
- Mirror
- Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC)...
- Ambient Temperature Sensor Servicing.
- WiTECH Small Leak Verification Test (SLVT)
- Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL)...
- CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble...
- Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
- Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot...
- Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the...
- Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation...
- Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot...
- Washer Light On And Will Not Turn Off After Adding Washer Solvent.
- Malfunction Indicator Lamp (MIL) Illumination
- Upgrading To A Larger Capacity Fuel Tanks
- Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- UAX And UCX KR20.12 To PR40.1 Software Version Updates
- Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
- Flash: Transmission Control Module (TCM) Updates
- Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
- Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable?...
- Radio Enhancements Software Level 1848.34
- Exterior Mirror Lamp Service
- Guidelines For The Use Of Alternative Diesel Fuels.
- Approved Use of Weld Through Primers
- Warranty Bulletin D-19-02 Fast Feedback Program
- Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software...
- Water Leak At Upper D-pillar Or Liftgate Area
- Transmission Column Shifter Lever Feels Loose
- Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear...
- Flash: Transmission Control Module (TCM) Updates
- Connector/wiring
- Panasonic VP4R Wi-Fi New Enrollment Pause
- Filter
- 6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences
- Flash: Powertrain Control Module (PCM) Updates
- Instrument panel
- Flash: Powertrain Control Module (PCM) Updates
- TPMS Does Not Read Tire Pressure For The Rear Tires
- Drive
- If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
- Flash: Powertrain Control Module (PCM) Updates
- Flash: Powertrain Control Module (PCM) Updates
- Flash: Powertrain Control Module (PCM) Updates
- No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
- Warranty Bulletin D-19-02 Fast Feedback Program
- ?Device Not Supported? Message on the radio screen
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation...
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- Hood Shake Or Flutter While Driving
- Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
- UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates
- SXM Travel Link Weather map doesn't show precipitation properly
- P203E and P203F Additional Diagnostic Information
- Updates - safety recall Y26 wheel studs
- TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle...
- Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204"...
- UAV and UCV Radio Enhancements
- Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
- When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM. Diagnostic Trouble...
- HD Truck Brake Pedal Feel On Gas Engine Equipped
- Malfunction Indicator Lamp (MIL) Illumination
- Oil Leak From The Oil Pan Gasket.
- Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
- Radio Display Abnormality
- Head unit button stuck DTC code B14DA-2A
- Malfunction Indicator Lamp (MIL) Illumination
- No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement...
- Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not...
- Customer complaint includes a Mil-on condition
- Metal Or Other Debris Contamination In The High Pressure Fuel System
- Customer Complaint May Include Engine Oil Leak Or Consumption
- Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
- Error Code 20 Message On the Radio Screen
- Diesel Fuel Pump Failure and System Contamination
- Wiring
- Diesel Fuel Pump Failure and System Contamination
- Radio Screen Freeze, Blank Screen And Reset
- Radio Reboot Continually
- Fast Feedback Program
- NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
- Radio Volume Uncontrollable Or Changing On Its Own
- Customer Satisfaction Notification Y17 Transmission Software Update
- When The PTO Is Engaged, Engine RPM Will Not Exceed 1100 RPM And The Engine Surges
- NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
- Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.
- Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates
- A/C Performance Not As Hot/Cold On Driver Side
- Malfunction Indicator Lamp (MIL) Illumination
- CAMERA (surround view
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
- Flash: Radio Frequency Hub Module (RF-HUB) Updates
- Flash: Parktronics (PTS) Enhancements
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
- Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
- Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- Battery Tester Warranty Code Procedures, Medtronic Update Process
- Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles
- Customer complaint may include engine oil leak/consumption.
- Door Control Module Window Inoperative
- Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
- Navigation Search Feature Does Not Work
- Water In Hood And/Or Slosh Noise From Hood
- Metal Or Other Debris Contamination In The High Pressure Fuel System
- A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light...
- SXM Channels Inoperative Above Channel 450
- Door Control Module Window Inoperative
- Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
- Radio Display Is Black After Replacing The Rear View Camera
- Flash: Transmission Control Module (TCM) Updates
- Favorite Song On-Air Alert List Empty
- Malfunction Indicator Lamp (MIL) Illumination
- Malfunction Indicator Lamp (MIL) Illumination
- Device Not Supported Message On Radio Screen
- Radio Enhancements
- Flash: Transmission Control Module (TCM) Updates
- RKE Does Not Unlock The Doors After A Remote Start Event
- Service Trailer Brake Warning Message Displayed On The Cluster
- Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM...
- Malfunction Indicator Lamp (MIL) Illuminated
- Windshield
- Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC)
- Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC)
- The Doors Will Not Unlock Using The Fob After A Remote Start Event
- Driver Or Passenger Power Windows Do Not Go Up Or Down
- Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative
- Warranty Bulletin D-19-02 Fast Feedback Program
- HVAC Housing Service
- HVAC Housing Service
- Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative
- Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
- Revision A: Intermittent Engine Buck, Surge, or Misfire.
- 6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences
- Flash: Drivetrain Control Module (DTCM) Update
- External Fuel Pump Relay Kit Now Available
- Squeak, Rattle, Or Metallic Tapping Sound From Under The Instrument Panel
- Navigation Shows Incorrect Location
- (Revision A) (CEL) Check Engine Light Is On, Vehicle Speed May Be Limited (2nd Gear Limp Mode), Shifting...
- (Revision A) Navigation Search Feature Does Not Work
- Intake Manifold, Intake Manifold Gaskets, Intake Manifold Bolts If the intake manifold is being removed...
- (Revision A) Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
- Radio UConnect GPS Based Trip Computer Missing
- USB port
- PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control...
- SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- Loose Wiper Arms
- Cover
- 6.7L New Oil Usage Information
- Uconnect Market Place APP Fatal Error Message
- Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
- Blind Spot Or Park Assist Warnings, False Activation
- Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The...
- SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
- Volume Uncontrollable Or Stuck On High
- Radio Screen Black At Vehicle Startup After A Sleep Cycle
- Check Engine Light Is On, Vehicle Speed May Be Limited, Shifting May Be Erratic
- VP2R Radio Clock Not Keeping Time
- Turbocharger vs Turbocharger Actuator Replacement
- Fast Feedback Program
- Flash: Anti-lock Brake System (ABS) Enhancements
- VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
- Gasket
- Oil Leak From The Front Timing Gear Housing Gasket
- Customer Satisfaction Notification U23 Fuel Pump Module
- Cargo Camera Image Off Center
- CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal...
- Disinfectant Solution Recommended for COVID-19
- Instrument panel
- Radio Issues With iPhone 11
- Phone Contacts Will Not Load
- Switch
- Charging System, Battery Diagnostic Tools and Warranty
- Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
- Hands On Steering Wheel Message In EVIC
- Malfunction Indicator Lamp (MIL) Illuminated
- Apps Or Icons Grayed Out
- Navigation Won't Save Address After Vehicle Sleep Cycle
- Radio Resetting Every 20 To 30 Seconds
- Gasket, Timing Gear Housing For 2019, and 2020 Model Year Only
- Compressor RAM HD/CC. For AC Compressor, If you detected any issue related with: The AC blows warm air,...
- TravelLink Will Not Load In Split Screen Mode Display Shows No Data Available
- Fast Feedback Program ? 6.7L Cummins Engine
- Radio Does Not Save Sirius XM 360L Radio Presets
- Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH...
- LAMP, Center High Mounted Stop (CHMSL
- Park Brake Pedal Doesn't Fully Return
- Intermittent Engine Buck, Surge, or Misfire.
- Key Programming, Security Pin Request, Pin Invalid
- Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level...
- Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp...
- Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings
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