2019 Subaru Ascent: harsh or hard shifting

Filed Jan 17, 2025 · Transmission · GA

Yes, inspect it. Bought 2019 Subaru Ascent from Carvana, March of 2022. 5 months later, the transmission started to low screech and hard shift. I took it to Osteen Subaru dealership. They test drove it, then reprogrammed transmission. Same day while leaving their parking lot, hard shifted and slighty screeched yet again, reprogrammed again. On my way home that day, did it again, problem persisted. Called and told them, asked them about replacing transmission, was told I had to go on waiting list because recall was released yet. Started getting even worse by November 2022. They ended up keeping it for 2 and a half months. Got it back in January 2023. Was told the problem was torque converter lockout. Subaru Company began to have recalls on their CVT Transmission & still refused mine. My VIN # was/and is included in the lawsuit for the extended warranty, & I was still under the manufactures warranty for Drivetrain when this first happened. The last I took it to the dealer I went to a dealer and hr away, was told they wont touch. Subaru of America told me they won't fix either because was out of warranty @100467miles. I explained I went to the dealership several times under 100k miles as it states my mileage on the Service invoices she was looking at on her screen. I have papers being in their shop still under man. warranty. They still refuse. My car is part of the lawsuit about transmission & still won't fix their recalled transmission. This vehicle has been to dealer 4 times since built with this same issue and not fixed. The service manager at dealership named Joe, told me the screeching is normal. It was not doing that when I first bought. It's my only transportation and still making payments on it. Subaru refuses to rectify their recall problem. I have kids & unsafe SUV. The car was great then without cause transmission stops working. Subaru of America won't help or take responsibility. Highly disappointed in the brand

Filed Oct 20, 2024 · Transmission · MA

The CVT experienced a catastrophic failure, later identified as "the chain" by a Subaru dealer mechanic. The night before the incident, the transmission "slipped" and made a metallic clunking noise when merging onto a highway. On the day of the incident, the transmission failed completely after turning onto a roadway from a stop sign. No forward or reverse power was available. Had the transmission failed the night before while merging onto a highway, with little ability to pull out of the roadway, we certainly would have been in danger. The vehicle has been inspected by the dealer and the transmission failure confirmed. The transmission "stuttered" for several months previously while accelerating, though not consistently.

Filed Aug 15, 2024 · Suspension · IL

There is a knocking or clunking noise at low speeds during and after turning in the front driver's side of the vehicle. Car has 17,500 miles on it. Assembled inspection suggests that tie rod (inner and outer), ball joint, stabilizer links are all intact and functioning properly. No loose components or fasteners. All bushings appear firm and intact. There is an apparent [XXX] ), though seemingly unreported issue with the front-end suspension system that dealerships and service techs can't seem to diagnose. At best, noises go away for a period of time then return. If it's an issue with a wear component then it may be that the OEM parts are deficient for use on this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Dec 12, 2019 · Brakes, Engine · 1,000 miles · CA

Tl* the contact owns a 2019 subaru ascent. The contact received a recall notice for the federal safety agency campaign numbers: 19v856000 (engine and engine cooling) and 19v855000 (power train). The contact stated that the GPS unit was inoperable. Furthermore, while at a stop sign/light, the vehicle would accelerate when the brake pedal was depressed and there was an abnormal clunking, squeaking noise detected from the steering/suspension. Also, while driving various speeds, the vehicle shuddered and shook forward and backwards, and the driver and passenger doors made an abnormal buzzing noise. There were no warning indicators illuminated. The vehicle was taken to puente hills subaru (17801 e gale ave, city of industry, ca 91748, (626) 626-4800) multiple times and the contact was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: sr#:1-50458273772. The failure mileage was 1,000.

Filed Dec 5, 2019 · Suspension · 13,000 miles · TX

Clunking noise in front right wheel area, going slow over sharp bumps or moderate speed over rippled pavement. Sometimes multiple chunks over a series of bumps. Turning at low speed seems to make it more susceptible.