Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leaking. recommend engine reseal). Massive oil leaks found in car due to RTV sealant. Subaru uses RTV silicone sealant (formed-in-place gaskets) instead of traditional rubber gaskets for many sealing surfaces (cam carriers to heads, timing cover, oil pans, etc.). Transmission failure at 37,000miles which needed replacement. In dealership service for 52 days at that time. Transmission symptoms continued after replacement. Car hesitates while accelerating making it dangerous to accelerate to speed needed to merge into traffic. Same transmission symptoms occurring now that were present prior to complete transmission failure in 11/2021 that left me in middle of busy freeway with a disabled car. Subaru not taking transmission symptoms seriously. Continuous brush off from service and Subaru. Car is a lemon. Subaru not standing by product. Oil should not be leaking from every orfice of engine.
2020 Subaru Ascent: hesitation when accelerating
10 of the 325 complaints about the 2020 Subaru Ascent describe hesitation when accelerating.
- owner complaints
- 10
- of this car's complaints
- 3%
- recalls
- 1
Hesitation when accelerating by model year
What owners say
I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and will pull on the steering wheel. I’ve also brought my car back to the dealership a handful of times to have it hooked up to a computer and also someone ride with me because the car will either hesitate to accelerate or stutters and doesn’t seem to want to go when I am between 20-30 miles an hour. Other times when I’m at a light or stop sign it hesitates also. I was told there was nothing wrong with it and they reprogrammed to transmission but it didn’t help at all.
The CVT transmission has failed and been replaced three times despite proper maintenance. Subaru has replaced the transmission multiple times under warranty, but the failure continues to recur. •First CVT replacement at 50,542 miles •Second CVT replacement at 88,175 miles •Third CVT replacement at 92,832 miles This shows repeat failure, not wear-and-tear. It is a safety risk: The vehicle hesitates and loses power intermittently, which creates a safety risk when accelerating or merging into traffic. The most recent replacement is incorrectly listed as pan replacement.
The contact owns a 2020 Subaru Ascent. The contact stated that while depressing the accelerator pedal to make a turn, the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,900.
The vehicle hesitates like it doesn’t want to get up to speed, despite pressing the gas pedal to accelerate. The RPM needle bounces. Dealership has not been able to “replicate the hesitation I feel when accelerating.” They originally tried to say I didn’t tell them the problem was happening when it had time to warm up, which is a lie, I have all the scheduling notes made by the employee who set the appointment up. Dealership said it passes diagnostic testing despite my serious concerns as the owner driving it daily. No lights are lit up on the dashboard which is another reason why the dealership is saying everything is fine. It’s already had a firmware update in July and the dealership is very dismissive of my concerns. I made multiple calls before appointment telling them it’s happening more frequently around 20-30 minutes of drive time and to make sure I have them the full picture well enough in advance for them to make adequate time to look at my vehicle
CVT transmission skips in high gear and shudders randomly while driving down the road. Randy Marion in Hickory NC is where we purchased and replaced the rear transfer clutch and insists the problem has been corrected. It is not. Our regular mechanic and Moderna Subaru of Boone NC both agree the transmission is bad. It has been sitting at the dealership for 2 months while all parties argue over who is responsible for repair. (Original selling dealership, Subaru of America, 3rd party warranty) meanwhile I have no car but am expected to make payments. There are no warning lights or indicatator lamps to show an issue which is even more scary. I do not feel safe driving the vehicle without repair as the stutter and slipping between gears can cause hesitation that could cause an accident or worse. We did not test drive the vehicle at high gear and that was our mistake, but I drove it on a trip 2 days after purchasing and it had transmission issues the entire time. Dropped back off at dealership Monday morning and have been dealing with headaches since then.
Since purchasing our 2020 Subaru Ascent, the transmission slips, resulting in a lengthy wait time until it revs to the next gear, and then there is a palpable "jolt" as the transmission appears to move into the next gear. In addition, when I press the gas pedal to accelerate, there is a definite hesitation before the car actually accelerates. Previously, we had brought the car in to the Subaru dealership for service regarding this issue, but Subaru indicated that there has not been a problem and they did not open the transmission to look at it. We are also concerned about transmission-related problems given the recent recall of the 2020 Subaru Ascent. We know this has a CVT transmission but in this case we know that this problem is not normal. (We have family members and friends with CVT transmissions.) We are bringing the 2020 Subaru Ascent in again this week, pointedly indicating these concerns with the transmission. Please advise.
Bought in December 2021 had dealership fix breaks before bought then again after 3000 miles then again after 5 000 miles. Brakes still shudder and emit loud noises. Have only had 6 months and breaks are bad again. Car shakes with acceleration and hesitates to accelerate .
I was almost in two accidents. Back on July 26,2021 I reported to the dealer that the car almost stalled twice, when I am coming to a yield or slowing down and then you accelerate The car has no power. You have to try to pull over before you get hit from behind. Then you step on the gas and it goes again (it does not completely stall) I did not know of any recall on the car but in the October issue of consumers reports it said they have a problem with the fuel pump It sounded like my same problem. I went back to the dealer on 10/14/2021 they went with me for a road test of course it did not happen. They said they cant do anything because my vin no. is not on recall. They can not find anything wrong with the car. Also, I feel the car hesitates when you step on the gas. They say no its normal. recall No 21v58700 7/28/2021 -- subaru recall no WRG-21
Cvt began slipping intermittently around 28000 miles. This usually occurs in the 55-65 MPH range at 2000-3000 RPM. Slipping is indicated by approximately 300 RPM change and a noticable hesitation in vehicle motion.
Service bulletins that may apply
- This is an update announcement regarding the TechShare & NorthStar Integration
- This Service Information Bulletin announces the availability of ThreeBond 1216J (SOA868V9640) designed for...
- This Service Information Bulletin announces the release of a new diagnostic assistance application for...
- This Announcement provides diagnostic assistance for CVT issues.
- This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when...
- This bulletin announces availability of new reprogramming files developed to address SYMPTOM 1: A jerk or...
- This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on...
- This Bulletin announces a correction to the diagnostic procedures for certain CVT related DTCs, including...
Related recalls
Power train: driveline: chain/belt
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
- Risk
- An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
- Remedy
- Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V‑855. Vehicles previously recalled under 19V‑855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRK-21.
Recall number 21V955000 · Recall details
Questions about the 2020 Subaru Ascent hesitation
Is hesitation when accelerating a common problem on the 2020 Subaru Ascent?
10 of 325 owner complaints about the 2020 Subaru Ascent (3%) mention hesitation when accelerating. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2020 Subaru Ascent?
There is 1 recall and 63 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Subaru Ascent
Windshield crack 50Battery drain 43Won't start 17Grinding brakes 15CVT failure 15Transmission failure 13Jerking 11Slipping 11Check engine light 10Fuel smell 8Stalling 7Adaptive cruise 6Headlights 6Shudder 6Warning lights 6Collision warning 5Fuel pump 5Key fob 5Loss of power 5
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