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April 19, 2013 Service bulletin

Equipment adaptive/mobility

Chevrolet technical service bulletin PIC4788E for 2010-2014 Chevrolet Equinox, 2011-2014 Chevrolet Cruze and 2010-2014 GMC Terrain and others.

Bulletin number
PIC4788E
Component
Equipment adaptive/mobility
Summary
This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in the fob will not fold close or stay latched closed. Damage to the folding mechanism could result from storing the key in the door lock cylinder and accidently bumping or making contact with the key fob. Please advise all dealer personnel to refrain from storing the key in the door lock even for brief periods.

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