"Battery discharge ccm (check control message) displayed: comfort access disabled.

Bulletin number

B613617

Component

Electrical system

Summary

"BATTERY DISCHARGE CCM (CHECK CONTROL MESSAGE) DISPLAYED: COMFORT ACCESS DISABLED. One or more of the following conditions are present: CCM ""Battery. Discharge in standstill."", or similar, is displayed. Comfort Access and contactless tailgate opening are not working. Vehicle can still be unlocked with radio remote control (ID transmitter). Fault conditions are cleared upon engine restart. FEM (Front Electronics Module) software error Unauthorized (radio remote control out of range) access to vehicle has been attempted at least seven times with Comfort Access or Smart Opener (contactless tailgate opening) when the vehicle was locked. As a result of these unauthorized access attempts, the following conditions were set: CCM ""Battery. Discharge in standstill."", or similar, is displayed Terminal 30F (switched battery terminal when fault occurs) was deactivated, preventing Comfort Access and contactless tailgate opening."

Owners of these vehicles have filed 407 complaints in the electrical category.