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November 1, 2015 Service bulletin

"Instrument Cluster display is partially blank

BMW technical service bulletin B620715 for 2014-2016 BMW X5, 2011-2016 BMW X3 and 2011-2016 BMW 528I and others.

Bulletin number
B620715
Component
Electrical system
Summary
"Instrument Cluster display is partially blank. INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Vehicle Programming and Encoding If a control module was working properly and it fails to program correctly or requires initialization, please claim this additional work with the applicable KSD2 labor operations under the defect code listed above. The diagnosis and repair of vehicles ""arriving"" with failed control modules or stored faults which will cause them to fail during programming cannot be claimed under the defect code listed in this bulletin. Other Repairs If other eligible and covered work is performed ""prior"" to programming and coding the vehicle, claim this work with the applicable defect code and labor operations listed in KSD2. "

Owners of these vehicles have filed 462 complaints in the electrical category.

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