Check a VIN

September 21, 2018 Service bulletin

Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu...

Ford technical service bulletin SSM 47538 for 2016-2018 Ford F-150, 2016-2018 Ford Explorer and 2016-2018 Ford Escape and others.

Bulletin number
SSM 47538
Component
Electrical system
Summary
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 software the Android Auto Preference menu will only show up once an Android Phone has been initially connected to SYNC. This an operating characteristic of the Android Auto application after the SYNC 3.0 update and no repairs should be attempted.

Owners of these vehicles have filed 2,061 complaints in the electrical category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Ford F-150?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history