May 3, 2021 Service bulletin

Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or...

Toyota technical service bulletin T-SB-0025-21 for 2020-2021 Toyota Camry, 2021 Toyota Prius and 2021 Toyota Corolla and others.

Bulletin number: T-SB-0025-21
Component: Electrical system
Summary: TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Album art inoperative. ?Pause function intermittently inoperative in CD mode. ?Intermittent DTC B15FE present. ?Abnormal energy flow screen appearance on Hybrid models. ?Abnormal phone call operation during Apple CarPlay®. ??No Information? displayed in Information Screen. ?No audio after voice guidance in Android Auto. ?Abnormal charging scheduling operation on RAV4 Prime models. ?Abnormal XM operation when using Apple CarPlay®. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software version.

Owners of these vehicles have filed 397 complaints in the electrical category.

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