Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain...

Bulletin number

NCU-2022060008

Component

Electrical system

Summary

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 A-Class, C-Class, CLAClass, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and GLS-Class (118, 167, 177, 205, 247, and 253 platform) vehicles, the mobile phone cradle control unit software does not correspond to the current series production specifications. It is therefore possible that the inductive charging function may not work as intended. What We’re Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the mobile phone cradle control unit software.

Owners of these vehicles have filed 200 complaints in the electrical category.