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January 13, 2023 Service bulletin

Complaint Various issues including control unit programming procedure will not complete successfully/no...

Mercedes-Benz technical service bulletin LI00.19-N-075749 for 2007-2023 Mercedes-Benz Sprinter 2500, 2007-2023 Mercedes-Benz Sprinter 3500 and 2015-2020 Mercedes-Benz Metris and others.

Bulletin number
LI00.19-N-075749
Component
Electrical system
Summary
Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into the vehicle's CAN network. Such devices can be but are not limited to, remote start modules, CAN blockers, or high idle modules. Remedy A successful control unit programming session cannot be ensured while aftermarket devices are connected to the vehicle's CAN network. Some of the device companies supply a bypass to allow control unit programming.

Owners of these vehicles have filed 127 complaints in the electrical category.

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