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February 10, 2023 Service bulletin

This bulletin provides information to address when the Audi connect "User management" screen is greyed...

Audi technical service bulletin A9123722052299_7 for 2019-2022 Audi A4, 2019-2022 Audi A6 and 2019-2021 Audi Q5 and others.

Bulletin number
A9123722052299_7
Component
Electrical system
Summary
This bulletin provides information to address when the Audi connect "User management" screen is greyed out, and the customer cannot complete the key user pairing. OR the SOS emergency button is red or flashing read. DTCS P169A00 and U13EB00 are present in the system.

Owners of these vehicles have filed 712 complaints in the electrical category.

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