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March 10, 2023 Service bulletin

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the...

Mercedes-Benz technical service bulletin ELW-ExhaustValve for 2012-2016 Mercedes-Benz E550, 2011-2016 Mercedes-Benz S550 and 2013-2015 Mercedes-Benz GL550 and others.

Bulletin number
ELW-ExhaustValve
Component
Engine and engine cooling
Summary
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the exhaust valve system in certain Model Year (“MY”) vehicles listed below as follows: - MY2011: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 12 years / 120,000 miles (whichever occurs first) - MY2012: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 11 years / 120,000 miles (whichever occurs first) - MY2013 – MY 2016: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 10 years / 120,000 miles (whichever occurs first) This extended warranty applies to the following condition that may necessitate the repair or replacement of components related to the exhaust valve assembly (e.g. exhaust valve, cylinderhead) related to: • Over time, increased lateral forces may lead to wear in the valve guide and/or seat ring. This issue could potentially cause combustion misfire for cylinder 1 through 8 (right and/or left cylinder head), resulting in an activation of the check engine Malfunction Indicator Lamp (“MIL”) .

Owners of these vehicles have filed 51 complaints in the engine category.

Vehicles covered

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