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June 18, 2024 Service bulletin

USB port data storage medium is not recognized, but charging function is still available

Mercedes-Benz technical service bulletin LI82.60-P-077958 for 2022-2024 Mercedes-Benz C300, 2024 Mercedes-Benz E350 and 2023-2024 Mercedes-Benz GLC 300 and others.

Bulletin number
LI82.60-P-077958
Component
Electrical system
Summary
Complaint USB port data storage medium is not recognized, but charging function is still available. We are only aware of this complaint in a few isolated cases and it only occurs intermittently (not in every driving cycle). Cause Multimedia connection unit Remedy Replace the multimedia connection unit. Affected item numbers: A 214 820 81 00 A 223 820 14 05 Manufactured before 10/2023 modified parts have been manufactured since 10/2023.

Owners of these vehicles have filed 127 complaints in the electrical category.

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