Condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn

Bulletin number

T-SB-0032-23 Rev2 (T-SB-0032-23 Rev2)

Component

Structure: body

Summary

Some 2019 – 2022 model year Avalon and Avalon Hybrid and 2018 – 2024 model year Camry and Camry Hybrid vehicles may exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition(s) can occur on both the front driver and front passenger sides of the vehicles.

Owners of these vehicles have filed 57 complaints in the body category.