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September 10, 2024 Service bulletin

Transfer of selected user-defined scene/ animation (MeApp) from HU to ECU software fails to start

Mercedes-Benz technical service bulletin LI82.10-P-078107 for 2022-2024 Mercedes-Benz C300, 2022-2024 Mercedes-Benz Eqb 300 4matic and 2022-2024 Mercedes-Benz EQS 450 and others.

Bulletin number
LI82.10-P-078107
Component
Exterior lighting
Summary
Complaint Transfer of selected user-defined scene/ animation (MeApp) from HU to ECU software fails to start. Charging bar stops at 0%. (Picture in attachment) Cause Communication between light control unit and HU Remedy Software update to latest version: - A26/17 - MBUX multimedia system (head unit) - E1n14 - Front left digital headlamp control unit (DHLS-CU-VL) - E2n14 - Front right digital headlamp control unit (DHLS-CU-VR)

Owners of these vehicles have filed 5 complaints in the lights category.

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