Noises/ squealing from the service brake in various driving situations and ambient conditions
Mercedes-Benz technical service bulletin LI42.10-P-063502 for 2016-2024 Mercedes-Benz AMG C43, 2003-2004, 2007-2009, 2018-2023 Mercedes-Benz AMG E63 and 2016-2021 Mercedes-Benz AMG Gle43 and others.
- Bulletin number
- LI42.10-P-063502
- Component
- Service brakes
- Summary
- Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and using approved cleaning agents). These are dependent on speed, brake pressure or ambient conditions such as temperature and air humidity. 1. Beginning Diagnostics: a) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). b) Check the affected system for component wear, mechanical damage or localized overheating damage. Replace damaged components as necessary. c) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). d) Clean brake components free of brake dust and debris. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3-4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re-assessing the noise concern. e) Check whether, apart from this document, an additional document exists for the specific model in question, and if so, work through it and then continue. 2. Specific Axle Work: NOTE: If the brake pad has a metal backing plate, there is no need to affix the adhesive film. a) If the noises are coming from the front axle => Affix linings with adhesive film (see attachments for front axle). If backing plate is installed on pads, move to step 3. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining where the piston contacts the pad backing plate. See picture "Adhesive and Paste Application Area". 4. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". 5. Apply heat-resistant lubricating paste to the sides of the backing plate. See picture "Adhesive and Paste Application Area". 6. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle => Affix linings with adhesive film and grease the lining as per the specification (see attachments for rear axle). 1. Remove brake pads of rear axle. 2. Cleaning all contact points on brake lining and brake caliper/carrier. 3. Grease contact points (red areas) between brake lining and guide of brake caliper with heat-resistant lubricating paste. 4. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. 5. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) If the vehicle is an AMG P3 Hybrid, switch off recouperation prior to bedding in brakes. d) Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 62 MPH to 30 MPH (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1 mile between brake applications. e) Finally drive approx. 3 miles to allow the system to cool. f) Reassess noise.
Owners of these vehicles have filed 36 complaints in the brakes category.
Vehicles covered
- Mercedes-Benz AMG C43 2016-2024 20172018201920202021202220232024
- Mercedes-Benz AMG E63 2003-2004, 2007-2009, 2018-2023 20082009201820192020202120222023
- Mercedes-Benz AMG Gle43 2016-2021 201620172018201920202021
- Mercedes-Benz AMG Glc43 2016-2024 20172018201920202021202220232024
- Mercedes-Benz AMG Gle53 2021-2024 2021202220232024
- Mercedes-Benz AMG Cla45 2014-2024 20172018201920202021202220232024
- Mercedes-Benz AMG C63 2013-2021 20142015201620172018201920202021
- Mercedes-Benz AMG Gla45 2015-2019, 2021-2023 20152016201720182019202120222023
- Mercedes-Benz AMG GT 2017-2021 20172018201920202021
- Mercedes-Benz AMG E53 2019-2023 20192020202120222023
- Mercedes-Benz AMG G63 2013-2025 20182019202020212022202320242025
- Mercedes-Benz AMG Gle53 4matic+ 2023-2024 20232024
- Mercedes-Benz E63 2010-2011, 2013-2016 201020112013201420152016
- Mercedes-Benz AMG E43 2017-2018 20172018
- Mercedes-Benz AMG S63 2013-2021 20142015201620172018201920202021
- Mercedes-Benz G63 2013-2017 20132014201520162017
- Mercedes-Benz AMG C63S 2015-2023 20162017201820192020202120222023
- Mercedes-Benz AMG Glb35 2021-2025 20212022202320242025
- Mercedes-Benz AMG Cls63 2007-2011, 2017-2018 2007200820092010201120172018
- Mercedes-Benz AMG E63S 2013-2015, 2018-2023 20142015201820192020202120222023
- Mercedes-Benz AMG Gle63 2016-2024 20172018201920202021202220232024
- Mercedes-Benz AMG ML63 2010-2015 201020112012201320142015
- Mercedes-Benz AMG GL63 2013-2016 2013201420152016
- Mercedes-Benz S63 2014-2017 2014201520162017
- Mercedes-Benz AMG Gls63 2017-2024 20172018201920202021202220232024
- Mercedes-Benz AMG Glc63 2018-2022 20182019202020212022
- Mercedes-Benz AMG Cls53 2019-2021 201920202021
- Mercedes-Benz AMG SL63 2016, 2018-2020, 2022-2023 201620182019202020222023
- Mercedes-Benz AMG GT53 2019-2023 20192020202120222023
- Mercedes-Benz AMG GT43 2020-2024 20202021202220232024
- Mercedes-Benz AMG GT S 2016-2019 2016201720182019
- Mercedes-Benz AMG SL55 2022-2024 202220232024
- Mercedes-Benz AMG E 53 4matic+ Wagon 2025 2025
- Mercedes-Benz CLS63 2013-2015 201320142015
- Mercedes-Benz AMG S63 4matic 2015-2016 20152016
- Mercedes-Benz GLE63S 2016-2017 20162017
- Mercedes-Benz AMG GT63 2019-2024 201920202021202220232024
- Mercedes-Benz AMG Gla35 2021-2025 20212022202320242025
- Mercedes-Benz AMG C43 4matic 2023 2023
- Mercedes-Benz AMG Gls63 4matic+ 2023-2024 20232024
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