Tl*the contact owns a 2004 chrysler pacifica. While having the vehicle serviced at an independent repair shop for routine maintenance, the contact was informed the subframe was severely rusted. The vehicle was not repaired. The failure and current mileages were 116,000. The VIN was unavailable.
2004 Chrysler Pacifica body complaints
Page 10 of 12: complaints 251 to 280 of 323, newest first, as owners wrote them.
2004 chrysler pacifica sub-frame rotted out. The rest of the underneath is fine. The rest of the car is fine. Car in uninspectable and cannot be driven. Called chrysler, they said they would do nothing, even though is a common problem. Will cost thousands to replace.
I own a chrysler pacifica 2004 awd. The vehicle has had numerous suspension problems, such as a clicking sound and an unstable vehicle. I believe it might be the front cradle of the vehicle but am not sure if this is the exact cause. Also, when I brake, the car makes a huge thud sound. I replaced the brakes and rotors as the dealer has done but the noise is still there. Please investigate this matter as many other pacifica owners have encountered this. Thank you so much.
Clunking sound coming from engine. Motor mounts were worn out. Also noticed engine cradle on passenger side was rusted and separating at weld. The rust was significant too the point that holes had formed in multiple spots. Contacted chrysler dealership and they reported that chrysler has posted a service bulletin on the issue in the last two weeks. No information is available online except for other owners discussing issue.
Motor mounts on my 2004 chrysler pacifica are broken! This is a height risk and parts seem to be on back order costs are high and this must be recalled. This is a ongoing issue on the pacifica! I found this out after reading several forums which many many people have the same issue and all cant believe that this is not recalled yet. Broken motor mounts can cause the engine to fall down onto the street and could cause deadly incidents!
Tl*the contact owns a 2004 chrysler pacifica. While having the vehicle repaired the contact was informed that the sub frame was covered with rust. The vehicle was taken to the dealership where the contact was informed that the entire sub frame needed to be replaced. The current and failure mileages were 74000.
Tl*the contact owns a 2004 chrysler pacifica. The vehicle was taken to the dealer for a routine maintenance and was told that the front sub frame was corroded and covered with rust. The dealer informed her that there were no recalls or related warranties and that the repairs would cost $5,000 or she could trade the vehicle in for a different one. The manufacturer was not notified. The failure mileage was 138,000.
Tl*the contact owns a 2004 chrysler pacifica. While having the vehicle inspected at an independent repair shop he was informed that the engine sub frame was completely damaged by rust. The vehicle was then taken to an authorized dealer who confirmed that the sub frame was damaged by rust. The vehicle was not repaired. The failure and current mileages were 90,500.
Tl*the contact owns a 2004 chrysler pacifica. The contact stated that the vehicle was taken to an independent mechanic for an unrelated repair; and the technician detected that the front passenger side subframe assembly exhibited excessive rust corrosion. The dealer was notified and they advised that the vehicle be inspected. The contact had concern of the safety issue involved and scheduled an appointment. The failure mileage was 103,771.
Tl*the contact owns a 2004 chrysler pacifica. While having the vehicle serviced, the mechanic informed the contact that the subframe was completely rusted and cracked. The vehicle was taken to an authorized dealer where the problem was confirmed but it was not repaired. The current and failure mileages were approximately 80,000. The VIN was unavailable.
2004 chrysler pacifica subframe is severely rotting. My mechanic said it is worst he has seen in over 20 years in business. Chrysler doesn't want to do anything about it. I noted other similar complaints at www.complaintsboard.com after putting in "pacifica." my mechanic as well as a chrysler mechanic said it is dangerous to drive.
Tl*the contact owns a 2004 chrysler pacifica. The contact stated that the cradine where the engine was housed had rust holes. A mechanic stated that the vehicle would not pass inspection and was dangerous to drive. The contact called the manufacturer who offered no assistance. The current and failure mileages were approximately 104,000.
2004 chrysler pacifica sub-frame rusting. Car has approximately 75,000 miles and is 6 years old. The sub-frame is rusted to the point my mechanic is afraid the engine could drop onto the road. He does not believe there is any reason why this amount of corrosion should occur in a car that is only 6 years old. He states it is a very serious safety hazard.
The subframe on the passenger side of the vehicle is severely corroded. The subframe structure is close to totally pulling away from the portion that connects to the vehicle at the subframe welds and the vehicle pulls to the right. If this happened at speed, a major accident would occur. The driver's side is fine. My analysis leads me to believe that the air conditioning condensate dripping onto the subframe has caused the corrosion.
Was doing oil change and noticed a hole in sub frame/engine cradle. Previous oil change noticed nothing other than some rust spots on paint. Metal is very thin on the cross member for a subframe that holds engine in place. The sub frame that runs to the front mount and rear mount is much heavier. Seen hundreds of complaints online. This seems to be a design flaw rather than normal wear. If this was to fail it would cause serious injury or death. Oem part is over $3000, can buy from salvage yard but will have same problem.
I bought a used 2004 pacifica from flagler chrysler in palm coast, fl and the subframe has rusted through so that it is dangerous for me to drive. I contacted the dealer and they say it's because it's a new york vehicle but the salesman told me it was a florida vehicle. I grew up in michigan and never saw a car rust like this!
Tl* the contact owns a 2004 chrysler pacifica. The contact stated the front sub-frame has rusted out. The vehicle was taken to the dealer for an inspection and they confirmed that the sub frame was rusted. The dealer took pictures and inform the contact not to drive the vehicle because it was unsafe. The dealer stated they will contact the manufacturer to check if there are any warranty for this failure. The manufacturer stated they will pay 50% of the cost of the repairs but the contact would have to pay the other 50% . There are no recalls or warranty. The vehicle was not repaired. The failure mileage was 85,000.
2004 chrysler pacifica with 86,000 miles has a rusted out sub-frame and car was deemed unsafe to drive.
Front right side of the vehicle chrysler pacifica 2004 shook at speeds greater than 50mph. This happened on a friday night. Took it to chrysler dealer on monday morning. Dealership called at 4:45pm that day and told me that the motor mounts had rotted out and the car was dangerous to drive. Preliminary estimate $2,200. Today (friday) I was told to come and get my vehicle as it was repaired. Cost: in excess of 2,400. Researched on the internet...similar complaints...defect? The service manager said I was lucky to have driven without a safety incident. I will ask for old part when I pick up the car.
Tl*the contact owns a 2004 chrysler pacifica. While the defective rear bumper clips were being replaced the mechanic stated that the engine cradle corroded. The vehicle was not repaired. The manufacturer took report 19897979 and stated that she would received a call back. The failure and the current mileage were 117,000.
Rusted frame on 2004 pacifica.
I'm just another owner of a 2004 chrysler pacifica (86,000miles)with a rusted out sub frame and have just been getting the same run-around and a bunch of sorry's from the company and dealers, someone will have to get hurt or killed before something is done that's the way it works last chrysler I'll ever buy ever or anyone I can reach out to junk!!!!!!!!!!!!
Tl*the contact owns a 2004 chrysler pacifica . The contact stated that he put the vehicle on a ramp and noticed that the sub frame was covered with rust and falling apart. The dealer was contacted and stated that once they received a pictures of the frame that the dealer will look into his case. There were no diagnosis or repairs. The failure and the current mileages were 69405.
I have a 2004 chrysler pacifica with 50,000 miles on it and I had it inspected last month 7/23/2010 and found that the front sub frame is rusted out and chrysler doesnt want to do anything about it. This is a crock of #$*?! This is a safety issue and it needs to be corrected. I have seen there is so many pacificas with this problem what is it going to take for them to fix it. Maybe accidents or even death this is pretty bad. Im not going to stop here because I have 5 children and this is not a safe car.
Tl* the contact owns a 2004 chrysler pacifica. The contact was attempting a turn while depressing the brakes when there was an abnormal thump from the front. The vehicle was taken to an authorized dealer where the contact was informed that the welding of the sub frame was fractured and severely rusted. The authorized dealer also speculated that there was a possibility that the engine could fall out from under the vehicle. The vehicle was not repaired. The VIN was not available. The failure and current mileages were 80,000. Updated 11/19/10. *lj the consumer stated when the frame was removed, the steel was very thin and some of the steel had completely rusted away. Updated 11/26/10
2004 chrysler pacifica sub-frame is completely rusted through on the right side in front. Was told by dealership that the vehicle is unsafe to drive. Chrysler needs to take responsibility of this major issue. I am not the only owner who is experiencing this problem, something is drastically wrong!
Tl*the contact owns a 2004 chrysler pacifica. The contact stated that the frame (engine cradle) was rusted through which could have caused the engine to fall out. He noticed the rust when he was checking the vehicle himself. The vehicle was taken to an authorized dealership where the vehicle was repaired according to the extended warranty. The contact had not spoken with the manufacturer at the time of the complaint. The current mileage was 76,503. The failure mileage was approximately 76,400.
Tl* the contact owns a 2004 chrysler pacifica. The vehicle was taken to the dealer for routine maintenance when the contact was informed that the passenger side sub-frame was severely rusted and corroded. The dealer provided pictures of the failure to the manufacturer. The contact was awaiting a response from the manufacturer to determine how to proceed with repairs. The vehicle was not repaired. The failure mileage was 85,000.
Front subframe of our chrysler pacifica is rusted all the way through car is making a clank noise and is unsafe to drive with 80,000 miles have heard of many many cases of this, the suspension call break off the car or the motor can fall down.
Loud noises heard in the front of our 2004 chrysler pacifica. Went to our dealership to have the noise investigated and learned that our subframe had rusted out. The cost to repair would be nearly $3500. Chrysler was contacted,but refused to fix the problem,saying the manufacturers warranty had run out. I am stuck with a car that is unsafe to drive,and no recourse. I know I am not alone, that this is a serious problem for many other 2004 pacifica owners as well. The subframe of a car that is 6 years old should not be rusted through. My father dabbles in old car restoration,and his 40-50 year old cars do not have the rust issues I have! Chrysler needs to acknowledges this defect, and fix it before someone is seriously hurt.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2004 Chrysler Pacifica?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history