Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while having routine maintenance performed on the vehicle by a personal mechanic, the vehicle was found to have a rusted engine cradle and sub frame. The manufacturer was notified of the failure and offered to cover half of the cost of the repair. The vehicle was not repaired. The failure mileage was 100,150 and the current mileage was 100,300. The VIN was not available.
2004 Chrysler Pacifica body complaints
Page 9 of 12: complaints 221 to 250 of 323, newest first, as owners wrote them.
In going to mechanic to get oil change. I was notified that subframe was rusted out and car is very dangerous to be driven. I have yet to contact dealership but on doing a search on line I found this to be a major issue with this car. I live in the suburbs of chicago.
Not sure if caused by accident or failure of material. Front basket under left front is splitting. Accident involved left front, almost a complete rebuild on that corner. Was doing an under body inspection while getting an oil change. A split in the frame was noted.
The front subframe on my car has rusted pretty bad, I only lived in nj for a little over a year. I got the car used when it had 40 thousand miles on it in georgia. It went through all the checks and somehow in another 40 thousand it gets holes in the front subframe! I read that this has happened a lot with this car and it seems that a lot of owners got it replaced even after 5 year warranty!
I took my care into the sear auto center in annapolis, md for a tune up and also asked them to check for the knocking noise under my hood as is was affecting my steering and making the car hard to steer when going around curves. I was told that the front end suspension needed to be replaced badly as the parts were severely rusted. I was also told that I would have to leave the car at the facility overnight as they were having problems removing the old parts due to heavy corrosion on the old parts and it would take more time to get the parts off and replace then with new parts. In december of 2011, I purchsed new tires and was also told that I needed to purchse new wheels because the current wheels on the vehicle were starting to rust. In september, I had my brake pads replaced and was also told that I needed new rotors because those were also rusting. I do not live in a flood zone, nor have I ever had my car in a flood. I was made aware of a recall by chrysler yesterday of its 2004-2005 jeep brand due to corrosion and wanted to submit this as there may also me chryslers such as mine that have had corrosion issues from normal usage. A few years ago, I also had to have the rear differential serviced due to a leak and this may have also been due to corrosion.
After owning my 2004 chrysler pacifia for 7 years, I was told by the dealer, during a routine oilchange, that the subframe is rusted out and wouldnt last much longer. There are two rust holes in the frame structure on the left side and more forming on the right side on the height of the wheels. Replacing the subframe (which holds the motor in place) would cost about +$4000!! I have always taking excellent care of this car. It is in great shape inside and out - except the frame. After doing some research online I have found that I am not alone. There is a mulitude of 2004 chrysler owners having the exact same problem as I do. This issue needs to be resolved by chrysler. A subframe is supose to last longer then 7 years!
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the vehicle was taken to an independent mechanic for routine maintenance when they detected that the front passenger's side of the subframe exhibited a four inch hole. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 130,000.
85,000 miles on a well maintained vehicle. Noticed noise in chassis especially turning and over bumps. Rear crossmember (part of engine cradle) rusted through on both sides and nearly broken free from left and right frame rails. Contacted chrysler only to learn that "select 2002 and 2003 pacifica models in high corrosion areas" have extended warranty (up to 150,000 miles) for this exact issue. Unfortunately chrysler will not cover 2004 models!!! Very expensive to repair! Sad that chrysler will not stand behind their vehicles.... Especially since they obviously know it's an issue!
Tl* the contact owns a 2004 chrysler pacifica. The contact was driving 35 MPH when a noise emitted from under the vehicle. The vehicle was taken to the dealer where the dealer confirmed there was corrosion under the vehicle near the engine. The manufacturer was contacted but the vehicle was not repaired. The failure mileage was 88,000 and the current mileage was 89,000. Updated 02/0812 *bf updated 03/12/12
Tl* the contact owns a 2004 chrysler pacifica. The contact was driving 50 MPH when the steering wheel started shaking. The vehicle was taken to a private mechanic and the mechanic stated that the sub frame was corroded. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 154,000 and the current mileage was 156,000.
Tl* the contact owns a 2004 chrysler pacifica. The vehicle was taken to the dealer for routine maintenance when the technician stated that the front cross member was severally corroded and would need to be replaced. The manufacturer was made aware of the failure and advised that they could not offer any assistance because the warranty was expired.. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 94,000.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the sub frame was rusted and cracked under the front passenger side of the vehicle. The vehicle was taken to the dealer where the contact was advised that there was no warranty for the sub frame. The VIN was not available. The current and the failure mileages were 115,017.
The front sub frame or engine cradle is rusted through and is no longer suitable for its intended purpose causing a safety inspection failure.
Vehicle was taken in to dealer due to excessive noise when brakes are applied hard for sudden stops. Were told that the subframe in the front of the car is rusted out and will cost about $3,000 to repair. Car is garage-kept and washed regularly, and only has 75,000 miles.
I took my car in for annual inspection today....omg.....it's uninspectable.....too dangerous to drive.....there are holes in the front sub frame, rear bushings are gone in rear sub frame and the rockers have holes in them.....the engine may well fall out.....! This car has only 113,000 miles on it.....has been regularly maintained and now, how am I supposed to get to work?? $ 2944 quoted for new parts and more than $1000 for labor to fix.....all of these other owner complaints about the exact same thing tell me chrysler is ripping off it's consumers....my understanding is the metal is so very thin - thin enough to barely support the engine even without any rust!! This is criminal on chrysler's part......they know this is a problem and do nothing???? Come on people of the federal safety agency - make them do something.....this is clearly a defect.....a very unhappy consumer in maine!! Guaranteed no more chrysler product in my future unless they fix this........!
Had vehicle in for replacement of starter. Mechanic noticed the subframe was completely rotted and no longer performing its intended purpose. Chrysler general information yielded no results as there is no recall on that part. Local dealership indicated the replacement part was $3585 (new) but there was no warehouse where such part was stocked. No used alternatives are available. Car has 160k in miles, 2004. Still has life in it but now it's unsafe to drive.
2004 chrysler pacifica with 117,250 miles experiencing severe rust and deterioration in the rear suspension subframe. The mounting point of the rear shocks to the subframe is almost completely rusted through. Two mechanics have told me that such rust should not be expected on such a young vehicle. Many here have mentioned the front engine cradle rusting through. I'm experiencing the same type of rust issue but in the back. My mechanic says the car is getting to the unsafe to drive area! Help!!!
Car now has 140000 miles. I am on the 3rd full set of engine mounts and now 3 of them are broken again and need replacement. This could easily have turned into a safety issue. This is obviously a defect that chrysler knows about. Why has there been no recall?
Steering became difficult (tight) with catching during turns. Diagnosed as a broken vehicle engine cradle failed on 7 year old vehicle with 60,000 miles. Chrylser has acknowledged failures of this part and has provided a 10 year 150,000 mile warranty for 2004-2005 pacifica's that were operated in areas of high road salt usage (mine was in il for 20,000 miles. For some reason chrysler states my VIN does not qualify. See copy of letter below: (this letter was provided by a pacifica owner, not sent to me.) this letter is to inform you that the warranty period on your chrysler group llc pacifica's front engine cradle has been extended to 10 years or 150,000 miles, whichever occurs first. This engine cradle extended warranty coverage applies to chrysler pacifica model years 2004-2005. We are extending the warranty period on your front engine cradle because some vehicles operated in areas of high road salt usage, may experience engine cradle corrosion resulting in a drive ability vibration and or/shake. If your vehicle is operating properly, there is nothing you are required to do. If you are experiencing the conditions as described in this warranty extension within the 10 year or 150,000 mile period, simply contact your dealer to have repairs performed. Your dealer will inspect the engine cradle for perforation corrosion on the rear cross car cradle support and replace if necessary. If you have already experienced this engine cradle concern and have paid to have it repaired, you may be eligible to receive a reimbursement. You may send your original receipts, invoices and/or repair order with adequate proof of payment (copy of the front and back of cancelled check, or copy of credit card receipt, etc.). Please mail to the following address for reimbursement, your claim will be acted upon within 60 days of receipt:
2004 chrysler pacifica. Consumer states defect with frame rotting.
Took my 2004 pacifica in for a routine oil change/service and was notified that the entire frame under the engine is rusting out. Actual rust holes in the frame. I have also noticed rust on the body. This is a garage kept vehicle and I baby it. From what I understand, it is going to take many more complaints about this issue or someone actually dying when the frame cracks and causes a severe accident before any action will be taken. I just hope it's not me or my kids, because I will not relent.
While having a oil change performed mechanic noticed front subframe had rust holes in it. Subframe needs to be replaced.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the vehicle was being serviced for routine maintenance when an independent mechanic informed her that there was a hole in the engine cradle due to rusting. The manufacturer was made aware of the failure, but offered no assistance. The vehicle was not repaired. The failure and current mileages were 93,000.
2004 chrysler pacifica 76000 miles and subframe is completely broke off and my steering is riding on the subframe. Basically, my car is "collapsing". I could tell when driving it, it felt unsafe. So now I can't even sell my car to put towards a new one. Chrysler dealership in rochester, mi looked at my car and I told them it was "clunking", they couldn't find anything wrong with it??? Less than 8000 miles ago they replaced the front end suspension ( at that time it was under warranty). It also has had the entire transmission rebuilt by chrysler. If this doesn't qualify for "lemon" I don't know what does. What is our recourse? I feel like getting a lawyer....just thankful that I and my son ( 13 yrs now), have not been killed in it.
Tl* the contact owns a 2004 chrysler pacifica. The contact heard a loud clicking noise from the front end of the vehicle. He vehicle was taken to a private mechanic who informed the contact that the sub frame had rusted and that the engine could possibly fall out and that vehicle was unsafe to drive. No repairs were performed. The dealer was contacted and advised that there were no related recalls to the failure and provided no additional assistance. The contact did not inform the manufacturer of the failure. The approximate failure mileage was 157,000.
2004 pacifica. The uni-body frame is cracked and rusted to the point where it wouldn't pass inspection.the struts and strut mounts, the inner and outer u-joints all need replacing. The paint all over the vehicle is rusting through. Vehicle is kept in garage. I have a 1998 caravan that is in better shape.there is definetly a problem with the manufacturing of this vehicle. There are too many complaints for it not to be taken seriously.I own multiple chrsyler vehicles and would appreciate some consideration towards this problem. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2004 chrysler pacifica. While driving at any speed, the contact could hear rattling from the front end of the vehicle. The vehicle was taken to an authorized dealer where the contact was told that the frame under the engine was severely corroded and that the engine could possibly fracture from under the vehicle. The vehicle was not repaired. The failure and current mileage was 110,000.
2004 chrysler pacifica sub frame rotted thru with rust. This is unacceptable. Chrysler knows of the problem and will not do a recall.
After a recent snow storm I noticed a mid-sized yellow leak under my vehicle. I brought it to my mechanic who could not find any issue with the fluids, besides a small leak in the transmission fluid. During routine maintenance my mechanic noticed a large rust hold on the subframe about 10-12 inches long and 1-2 inches wide. The moisture from the snow was running through the rust and creating the yellow stain. The mechanic was surprised at the amount of rust and said we need to keep an eye on it. At this point it's still drivable, but it may very well rust to the point where it is unsafe to drive. My mechanic suggested we check for recalls as he felt the failure of the subframe to keep in tact was bad design by the maker. I checked on recalls and found many complaints regarding this exact same issue on the 2004 model. Nothing can be done, except replacement of the frame, though we still have another 5 years left on our loan. This is a major safety concern for this year and model of this vehicle.
Tl*the contact owns 2004 chrysler pacifica. The contact stated that his vehicle was making a rattling noise in the front of the vehicle. The vehicle was taken to the dealer for diagnostic testing which indicated that the engine cradle and subs were covered with rust. The vehicle was not repaired. The failure mileage was 149,000 and the current mileage was 160,000.
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