After having my front tires replace my mechanic showed me pictures of what was left of my frame from rust and rot. He said I had 2 choices weld or replace. I took it to a welder who has welded for 35 years and could repair most anything. After inspecting my frame he said there was not enough metal left to make a weld that would hold and stated if it were his car he would get rid of it now. So I had a frame ordered. All I'm looking for is to be reimbursed for my expenses.
2004 Chrysler Pacifica body complaints
Page 5 of 12: complaints 101 to 130 of 323, newest first, as owners wrote them.
This vehicle engine cradle assembly is rusty with in 8 years of operation. Rusty engine cradle causes safety concern for the driver and other vehicles operating near 2004 chrysler pacifica on the road because the engine can fall out of the vehicle during operation. Many pacifica owners on line complained about this issue.
My pacifica has a rusted out sub frame on front passenger side of car. From my understanding there was a recall done for those but only included 6 weeks worth of vehicles made but the problem is much broader than the 6 weeks worth of cars. I have been told by three different reputable mechanics that my car is unsafe to drive because it is so rusted through you can put your hand through it. I have 3 small children and this is our family car. Chrysler needs to be held accountable for this before there are people that die because their engine falls out while they are driving! I do have pictures that were taken yesterday. Something needs to be done about this!
Dealing with a rotted k-frame crossmember for the front engine cradle; has caused the whole suspension to fail, effecting steering components, as well as, wearing out other parts such as, engine mounts and front end bushings on a car with less than 100,000 miles on it.
I went to have routine oil change and was told by the tech, that the engine cradle and frame were severely corroded from rust. His recommendation was to have it taken care immediately, it could possibly be unsafe.
This car has a serious rust issue on the undercarriage. It starts on the subframe then works its way to the frame of the car. There front suspension has been replaced 3 times in the month alone. Due to this issue I have in regards to this, I can't jack my car up with the jack that comes with the care, if I do it will go right thru that is what it feels like to me.. I can not get a rear alignment on my car because of the rust and my tired have worn or day. If anyone knows anything could they please help I am feed up with this care..
I took my 2004 chrysler pacifica to have routine maintanence done on it. I was told from my mechanic that my frame was rusty, rotten and had holes in it. He went on to say that it is dangerous to be driving as the frame of the car in an accident will not be effective and would basically crumble. He said to immediately take it to a chrysler dealership and have them look at it. I took it as told to the dealership and they did confim my mechanics finding. They handed me a phone # to chrysler. I called and got the run around again and again. Yes they are aware of the problem, but my car isnt included in the 7000 to be fixed. But yes it has the same issues, but no we cant help you. It is a $2500 fix that chrysler is well aware of. I have poured over online articles, news casts, all concluding the same thing. Some get fixed and some dont. I was told by my dealership to file a comlaint, keep on complaining and hope chrysler will help. It is a safety concern in driving my car, there is no safety in my car right now, nor is there any value to my car as even the dealership has told me... They cannot take it in on trade or anything else for that matter as it is unsafe. Help!!!! It appears that only the people that get any help are the ones that go to the press/news etc.
Wife and daughter in car when subframe cracked.this a problem with these model but chrysler has denied to me they had any knowledge of the issie when I contacted them.
Had a vibration. Took the vehicle in for inspection and the front subframe/ engine cradle is corroded and has a huge rust hole. A friend of mine has one of these. They got theirs inspected and theirs has an issue too!!
The underside engine cradle subframe of my 2004 chrysler pacifica is rotted and in danger of breaking apart. I can hear noise when steering and the car has a vibration.
Tl* the contact owns a 2004 chrysler pacifica. While the vehicle was having an oil change performed, the technician noticed that the passenger side subframe started to corrode. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 104,000.
Sept 27, 2014. 3 days ago I was informed that the underside (engine crdle subframe) of my 2004 chrysler pacifica was seriously rotted. 3 mechanics agreed that I definitely avoid driving it any longer. Nbc news reported that this is a problem with at least 7000 pacifica models. The car has barely 105k miles and is in otherwise excellent condition. Vin# is [xxx]. What may I expect in terms of assistance for repair costs? Please let me know the date of manufacture for this VIN#. Nbc reported that models built between feb 23 and mar 31, 2004 are eligible for total repair cost assistance. However, assistance is supposedly not limited to these dates. Please advise as soon as you can what I should do to resolve this. Thx information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Had car on hoist notice that the engine cradle/ frame is rusted out, was advise not safe to drive.
I was driving today and it seemed that my steering was extremely hard to turn if I was mashing the gas, harder to turn to the right side of the car. If the car is coasting or I am breaking the steering is easier to control. I have stopped at my parents house on the way home to research what could be happening with my car and found this disturbing news. Unfortunately for me, this is my only source of transportation and I don't have the finances to just get another car...I'm so frustrated right now and I don't know what to do... The consumer stated while driving, she had difficulty steering the vehicle. She noticed when accelerating, the vehicle was hard to steer, but when braking or allowing the vehicle to coast it was a little easier to control. She managed to get the vehicle off the road. She discovered a portion of the support frame dropped from the vehicle, and it appeared the engine cradle was corroded with rust. Updated 12/04/14
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the steering wheel locked several times while driving various speeds. A local mechanic stated that the subframe and engine cradle were corroded, fractured, and contained holes. The vehicle was deemed as unsafe to drive. The manufacturer stated that the engine cradle replacement warranty had expired. The vehicle was not repaired. The approximate failure mileage was 110,000.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the frame and engine cradle were completely corroded. Due to the failure, a hole developed on the frame. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 149,000. Updated 10/10/14
I was just advised today by three different auto shops that I have a rusted engine cradle/suspension. I was shocked to find this out and then after doing research found that this seems to be an ongoing issue with this vehicle. I called chrysler to validate a recall and/or an extended warranty that had been posted covering up to 10 years 150k miles. My car falls into this category was advised that there is no such warranty or recall for my vehicle. It is an obvious safety hazard and an expense that should be covered by the manufacturer. This belongs to my teen daughter and I cannot have her unsafe!
Tl* the contact owns a 2004 chrysler pacifica. While the vehicle was undergoing a routine inspection, the contact was informed that the subframe was corroded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,500...updated 10/01/14 *bf updated 2/27/2015
Took my car to have a plastic front panel put back on. The repairman sent me pictures of the engine cradle rusted out. Told me the car was unsafe to drive until it was fixed. Contacted local chrysler dealer and gave me information to contact customer service. Called customer service and my vehicle was outside the coverage described on bulletin 13-001-12 issued on mar 16, 2012 by chrysler. They were not able to provide any relief on the repairs which will be between $3500 and $4000 depending on parts cost. My vehicle was built september 18, 2003, and put in service on december 22, 2003. The service bulletin only covered vehicles from feb 23, 2004 to mar 31, 2004. I am sure my vehicle is in the same category as the covered vehicles, same rust problem, same areas of the car, etc.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the frame was completely corroded. The failure was gradually getting worse. The vehicle was taken to the dealer. The technician stated that the sub frame needed to be replaced. The vehicle has not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.
Took car in for inspection that is required in the state of pa..mechanic would not ok inspection sticker because the engine cradle on my pacifica is so badly rusted..you could put your fist into it...can not be repaired because it is all falling apart...I was told not to drive it...to dangerous...I called chrysler they will not do anything about it...I see on the internet and the news that I am not the only person having this problem...my car only had 50,000 miles on it because I am retired...can't anyone do anything about this before we end up dead...what about states that don't inspect you cars...what am I to do retired and no car to drive...I can't afford the price of repair...chrysler should take care of this...they need to stand behind their products.
Significant rust and corrision resulting in damage to structural integrity and ability to exit vechicle in case of collision or structural failure.
Engine cradle corrosion.
Engine cradle/mount and frame is completely rusted out. Unsafe to drive. Stuck with a pile of steel that has no trade in value or resale value. Apparently, this effects almost every 2004 pacifica. The federal safety agency ought to be looking into this issue more closely. It's obvious that the hundred's who've registered a complaint on this website are feeling that the agency does not care to investigate. Shame on chrysler; shame on the federal safety agency.
The engine cradle has significant rust and should be replaced by chrysler.
Had work done on my car and was told that the front sub-frame is rusted and has a fracture in it found out that this make is notorious for this problem but company wont recall the item ......I need help fast ...
I just recently purchased a 2004 chrysler pacifica as of this date I am filing this I got the vehicle home and put it up on ramps to take a look underneath at the exhaust and other parts only to find out the front sub frame is rusted out with a big crack and another hole in the frame. I did some research online to finding out that almost every pacifica has the same problem, chrysler should do something about this problem its obviously a major safety issue.
Corroded front subframe.
I brought my 2004 chrysler pacifica in for its annual nys inspection. It failed inspection due to the fact that the subframe was so rotted out it wouldn't pass. I realize the car is over ten years old, but this should not happen. I discovered that this is an ongoing issue with 2004-2005 pacificas, and wanted to add my complaint to the record. We now have to incur an expense that we cannot afford, and should not have to. My mechanic is now going to contact chrysler to see what they will do.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while having routine maintenance performed, the technician noticed that the engine cradle and sub frame were corroded and fractured. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact that the vehicle was not cover under the engine cradle extended warranty. The failure and current mileage was 89,291. Pam
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