Takata recall stationary, rusted crossmember
2004 Chrysler Pacifica body complaints
Page 2 of 12: complaints 11 to 40 of 323, newest first, as owners wrote them.
Cradle rot. Apply brakes & engine shifts forward.
Tl* the contact owns a 2004 chrysler pacifica. While the vehicle was at tire discounters (7771 five mile road, cincinnati, ohio 45230, (513) 618-1613) for a routine oil change, the engine cradle subframe was found to be severely corroded. The engine cradle subframe was not replaced. The vehicle was not diagnosed or repaired by a dealer. The manufacturer was notified of the failure. The failure mileage was 35,000.
I bought this vehicle used and then found out that the engine cradle has a rust hole in it which may make it unsafe to drive. I also learned that it is a common problem with this make and model and that chrysler has no intention of addressing this problem. Chrysler obviously made this part sub-standard and should provide a replacement for the substandard part. It is definitely a safety hazard.
I took my car in for an oil change and the mechanic informed me that the main sub frame was rusted and my car would not pass inspection without this being repaired. I see there is a major problem that chrysler will not address. I need help
Tl* the contact owns a 2004 chrysler pacifica. While checking for the sway bar link under the vehicle, the contact noticed that the side panel frame was corroded all the way through. The vehicle was taken to south chicago dodge chrysler jeep (7400 s western ave, chicago, il 60636), but was not diagnosed or repaired. The contact was informed that the vehicle was unsafe to drive on the highway. The manufacturer was contacted and opened case number: 33832631 before referring the contact to the federal safety agency. The approximate failure mileage was 100,000.
There was a klunk in front end-took to mechanic-the subframe on the vehicle is rusted and is a safety hazard.
Engine cradle rusting through: I took my wife's 2004 chrysler pacifica with 185,000 miles on it to our local mechanic for a small transmission leak. Once he got the car up on the lift he noticed the engine cradle was rusting through. He told me he thought there was a recall on it. I went on the internet and seen that there were hundreds of folks with the same issue. I contacted chrysler case number: 3571359 and they told me I had to have a authorized chrysler service dealer inspect the vehicle and they would see what they could do. I took our vehicle to the local chrysler service dealer and had it inspected. They said that the cradle was perforated and rusted through and that it was past it's warranty by years and mileage. I sent that information to chrysler and they emailed me back and said that they reviewed the information that the dealership reported but it was nothing they could do. The car is past the years and mileage of it's warranty. I sent them an e-mail saying how disappointed I am about there decision to do nothing about an issue they knew they had. My wife loves her pacifica, we have owned it over 12 years. She bought it as a demo. It still runs great, it still looks great and even with the 185,000 miles on it the only thing that is wrong with it is the engine cradle rusting through. I feel that this issue could have been resolved years ago if chrysler had sent us a recall or something to tell us that the cradle metal was inferior and should have been replaced / repaired sooner before our warranty ran out. Not to mention that it should have been a safety concern if the cradle would have rusted through and the engine fell out. I think this is a costly repair that we should have never had to do. I think chrysler should help us with the resolution of getting our car repaired since they knew there was a problem and didn't tell us.
During a state inspection in nov, 2017, I found out that the engine cradle frame, on the passenger side, is rusted. I called chrysler today, on 800‑992‑1997, to find out if there is a recall. Sadly I was informed that there was none. The strange thing is that no other part of the circle shows any rusted part.
I gave my daughter my 2004 chrysler pacifica so she would have a vehicle that would transport her, her two children ages 7 and 2, her husband and friends, pets and/or others. Her husband is a mechanic and as soon as she got it home he looked it over and refused to let her drive it. He said that the sub-frame was rusted-out and that it was unsafe to drive. After some research into the matter I discovered that what he referred to as a sub-frame was called the "engine cradle" and that this has been a problem with the pacifica(s). There were service bulletins sent to service centers and that chrysler acknowledged a problem for the pacifica built for only a few months. The problem has occurred on many other months and years. The potential for deaths and injuries is a reality! If this engine cradle were to give way at slow speeds there would probably only be injuries to the occupants, unless another vehicle were involved in which case more injuries and death could occur. If the engine cradle were to fail at highway speeds and the engine hit the highway I can envision an end-over-end crash that would likely kill the occupants. If there were other vehicles involved there is no telling how many injuries and deaths there may be. I don't know if this has happened yet and if so how many times and to what severities, but my daughter, my grandchildren and son-in-law are not going to be victims. I seriously hope that it does not take the loss of life or lives to have this potentially deadly problem addressed and corrected. The cost of the repair is higher than the worth of the vehicle and the manufacturer must absorb the cost the repair.
Subframe severely rusted to include areas around bolts to frame. Appears to have happened over time.
Rotted subframe. Advised by the mechanic at a routine oil change that he would not drive the car.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the subframe to the vehicle was corroded. The vehicle was taken to an independent mechanic where it was diagnosed that the subframe failed and needed to be replaced. The vehicle was not repaired. The local dealer (nelson auto group chrysler, jeep, dodge, ram, 481 s. Main street, mt victory, oh 43340) was contacted and informed the contact that the vehicle was not safe to drive. A loaner vehicle was provided. The manufacturer was notified of the failure and would not assist due to the excessive mileage on the vehicle. The failure mileage was approximately 300,000.
I have chrysler pacifica 2004. Have taken good care of vehicle, no accidents. Vehicle began shaking violently when driving down road. I have brand new tires . Had them rebalanced couple of times . Still vibrating violently. My mechanic could not find any problems except that engine cradle for engine is badly rotted out with rust. I looked on line for problem and see that chrysler had not properly coated the engine cradle and has LED to frequent problems and dangerous driving conditions, due that the engine could fall out of vehicle. This is of no fault to owner. I didnt feel safe driving a vehicle that the motor could fall out of. This is a safety issue that chrysler should be responsible for. A consumer should not have to worry that there seat belt or air bag might fail and they definitely shoudnt have to worry about there engine falling out of there car while driving down the road, which could lead to a wreck or fire. Thank you for your time and consideration.
Has taken to state inspection and they said there's rust. Didn't think of it as a big issue until I read the hazards of rusting frame on the engine could drop the engine while driving. Now not driving it. It had a tire rod repaired last year and still went out this year. It might be due to corrosion. A lot of electronic problems too. Felt like wasted my money every year keeping this vehicle in shape. This state also likes selling these types of vehicle so they can juice folks money every year for inspections and repair. They put salt on the ground every winter that eats up the frames of the vehicle.
Engine cradle rusting has holes down both sides could also affect my stearing what peeked my interest was that I read that 2004s built in february and march mine was february chrysler sent a notice I never received one for this problem.
The front sub frame engine cradle is rotted/rusted- over a period of time, the bolts are not holding securely on my 2004 chrysler pacifica. It is loose the engine and the transmission rely on this cradle to stabulize the parts for use of driving a safe vehicle
Had to have motor mounts replaced in january 2015. Just found out engine cradle is rusted thru and has to be replaced. Unsafe to drive. April 2017.
I purchased a used vehicle from a local auto dealership on january 30, 2017. After driving the vehicle everyday for about a week I began noticed the car would shake and pull to the left even while driving at very slow speeds.on february 23, 2017 I took the newly purchased chrysler pacifica in for an oil change. I received a call from the mechanic about 15 mins after I dropped the vehicle off and he informed me that my front engine cradle was severely rusted and if I continued to drive it the engine could fall out at any minute. I rushed back to the location that my vehicle was being serviced and I was shocked at how bad the engine cradle actually was. There was at least an inch gap indicating it was beginning to separate from the body of the car. I took pictures of the damage and emailed them to the dealer that sold me the vehicle. I also did a quick internet search for front engine cradle damage in 2004 chrysler pacifica's and came across numerous consumer complaints having the same issues with 2004 pacifica's. I also found chrysler previously issued an extended warranty to resolve defective engine cradles for owners residing in salt belt states and vehicles with under 150k miles. Confident that my vehicle qualified for the extended warranty I contacted chrysler directly. I was informed by the chrysler representative that the pacifica I currently own does not qualify to receive repairs under the extended warranty because it was built in january of 2004 and warranty only covers front engine cradle damage to vehicles that were built after february 23, 2004 and before march 31, 2004.
Extensive corrosion/rust on sub frame plate holding up the engine. Do not feel safe driving because it could snap and break at any moment.
I found out my pacifica engine craddle is rusted all the way through. Chrysler told me my car was under the extended warrenty but it expired in 2014. I did not know about the rust until now.
Tl* the contact owns a 2004 chrysler pacifica. While undergoing a routine inspection, the certified mechanic diagnosed that the engine cradle and subframe were rotted. The mechanic diagnosed that the cradle and subframe needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not included in a recall. The approximate failure mileage was 155,797.
Tl* the contact owns a 2004 chrysler pacifica. The stated that while stationary, the sub-frame of the vehicle deteriorated with rust and had a huge hole in it. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
The front engine cradle part of the frame is almost completely rusted through. This is the identical rust claimed under the chrysler pacifica rusted engine cradle lawsuit that was filed in the united states district court for the southern district of ohio-eastern division - holland, jr. Et al v. Fca us llc. This is also the same rust covered in the chrysler tsb bulletins.
Rotted out sub frame seems to be very common and expensive fix due to being poorly built. Can't get other necessary repairs until sub frame is replaced because if it is moved it will completely crack in half!
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the subframe was rusted. The vehicle was taken to the mechanic who diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.
Sub frame under engine rotting, won't pass state inspection
Tl* the contact owns a 2004 chrysler pacifica. The contact observed a loud abnormal noise from the front end of the vehicle. The contact observed under the vehicle that the subframe was rusted along the engine cradle. The contact stated that he was an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 234,000.
Engine cradle rusted out. Unsafe to drive. Mechanic quoted $4200.00 to fix. Possibility of engine and transmission falling out of car.
The engine cradle has rusted to a point that it is dangerous to drive this vehicle. It's a good running car with only 105000 miles with nothing else wrong.
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