Took my 2004 chrysler pacifica to the inspection point for inspection and reregistration. The inspector pulled the vehicle over the pit and said we've got a major problem, the front end sub-frame is rusted through and the vehicle is "unsafe to operate". I went into the pit so the inspector could show me the problem and the whole passenger side of the sub-frame beam had rusted through. The inspector stated that the piece held the engine and front end to the vehicle and if it broke I'd lose it all. I took the vehicle to the chrysler dealer and got the word back this morning that neither chrysler nor the military exchange new car sales would cover the repairs since the car was almost 6 years old (current mileage: 85600). No sign of damage or rust was reported at the inspection two years ago.
2004 Chrysler Pacifica body complaints
Page 11 of 12: complaints 281 to 310 of 323, newest first, as owners wrote them.
Tl*the contact owns a 2004 chrysler pacifica. While having a routine oil change performed on the vehicle, the contact was informed that the front sub frame was covered with rust. The vehicle was taken to a local mechanic who stated that the entire sub frame needed to be replaced. Prior to the failure, the contact noticed that when driving over a bump in the road or any uneven road surface at 60 MPH, the vehicle would sway back and forth. The vehicle was not repaired. The current and failure mileages were 85,000.
Front sub frame of my 2004 chrysler pacifica is rusted to the point where safety is an issue.
I have had my 2004 chrysler pacifica for 5 years. In those 5 years I've had to replace the front bumper 3 times. All three times it was during winter during snow fall. I spoke to someone at an auto body this time around and he told me that it is an issue he has seen with the pacifica where if too much weight is put on the front bumper, it comes off. This could potentially cause an accident if it comes off while driving. I contacted chrysler and they said that there was nothing they could do for me as the warranty was up and there was no recall. I am no left having to fix this again for the third time.
After bringing my vehicle in for a clunking noise in the front end the mechanic discovered my engine cradle on my 2004 chrysler pacifica with 108,000 miles is falling apart and rusting through. I contacted chrysler and they would not do anything as the vehicle is over their 5 year/100,000 mile warranty. Upon further research I have seen several cases of this same issue in canada that is being completely fixed by chrysler. Also there was a case in the united states that was repaired by chrysler as well. At 6 years old and only 108,000 miles my vehicle can fall apart underneath at any moment and that is unacceptable, especially since this problem is being fixed without question in canada.
Flat tire LED us to the mechanic only to find the sub-frame/engine cradle was completely rotted through on passenger side. It was also rotted and about to break on driver side.
I took my 2004 chrysler pacifica, with 92,000 miles, to get new tires after failing inspection because of the tires. After they put new tires on, they discovered that they could not align them because the subframe was completely rusted through. The mechanic strongly advised that I not drive my car home because it was so unsafe and could break at any time. The only way to fix it is to have a new subframe put in. I have not decided whether it is worth spending thousands to replace the corroded frame.
While having my front end inspected on my 2004 chrysler pacific, the technician found the frame that holds the engine was rusted on the sub frame. He added not to drive vehicle, except to a dealer ship to have the frame fix. The dealer said it would cost around $4000 dollars and you could not drive the vehicle.
The sub frame is rotting, has a hole the size of my fist and a crack.
2004 chrysler pacifica with 72,000 miles. About three months ago started hearing a clunking noise while car was changing gears. I started doing some research on what the problem might be.I found that a lot of other owners were having problems with their motor mounts. I put my car on a lift to inspect it and there was fluid leaking from around the motor mounts. The bushings were completely busted and broken. When I tried to get new parts, the dealership said they were not covered under warranty and were on backorder indefinitely. They say that I should just drive it until they get parts. I have found out from just about every owner of a pacifica that they too have had to replace their motor mounts as well, at their own expense.(around $500) sometimes twice. Why hasn't chrysler addressed this as a defect? This is a very costly and dangerous defect that needs to be addressed.
I own a 2004 chrysler pacifica and it just turned 60,000 miles this week. I brought the car in to my mechanic for an oil change. He called me 1/2 hour later an informed me that my car is unsafe to drive. He informed me he found that there was "severe frame corrosion" under the engine next to the steering rack bolt (there is a rust hole straight through). I would have to replace the whole front frame of the car before it can be driven. I made an appointment with chrysler (spoke with service manager) and they will be looking at the car on tuesday 12/22/2009 but they already informed me there is nothing they can do because it isn't a warranty problem. My fear is that other people with the same car are unaware of this problem and they could be seriously injured or die while driving the car. Please help!
Complaint about my 2004 chrysler pacifica. At 70,000 miles I discovered that the engine cradle corroded through is certain areas and heavily rusted in other areas. When discovered I was advised not to drive it any further for fear of the engine or suspension falling out. My first quote was for $4000.00 however, with the help of a nephew we accomplished the replacement of engine cradle for $2600.00. For this condition to develop almost seems criminal. I previously was a forensic photographer for personal injury claims and in fact worked for attorneys who represented chrysler in law suits. It my many (35) years experience, I never witnessed this extensive corrosion on a relatively new vehicle. I hope this complaint will allow me to attach photos.
Frame at right front holding engine and wheel assembly rusted through on my 2004 chrysler pacifica. Something like this should never happen on a 4 1/2 year old car with 43,780 miles on it, and always kept in the garage, and promptly serviced at all times. The same problem happened recently to our friends on their 2004 chrysler pacifica, this definitely is a problem on those cars. I'm sure that if that happened on two cars there are most likely a lot more on the road waiting for a disaster to happen. The dealer and his staff that serviced my car advised me not to drive it any more. Since there was no new part available for several weeks I had to buy another car. Chrysler informed the dealer that part is not covered under warranty even under the extended warranty I purchased .
Tl*the contact owns a 2004 chrysler pacifica. The contact stated there was a crack in the a frame on the vehicle. An auto center mechanic advised her that there was a crack in the a frame while changing the oil. The dealer confirmed that there was a crack in the a frame and the repair cost would be $1900. The contact stated that she could not afford to pay to have the frame repaired. The manufacturer will be notified. The failure mileage was 60,631.
Tl*the contact owns a 2004 chrysler pacifica. The contact stated that while driving he heard a grinding noise on the front passenger side of the vehicle. The vehicle was taken to a dealer for inspection. The technician concluded that the sub-frame cracked from corrosion. He then added that it would cost $3000.00 to replace the vehicle. No repairs were made. The manufacturer was notified, but because the warranty expired, no assistance was provided. The failure and current mileages were 75,000.
Tl*the contact owns a 2004 chrysler pacifica. On september 6, 2009, while driving 45 MPH, the front bumper fell off of the vehicle. The contact has not notified the dealer or manufacturer. The VIN was not available. The failure and the current mileages were 32,000.
Tl*the contact owns a 2004 chrysler pacifica. The sub frame that holds the engine in place, the suspension and the steering are covered with rust. The mechanic confirmed that rust was on the sub frame. The dealer requested warranty information from the manufacturer and was advised that the warranty that covered rust had expired. The contact is responsible for paying the repair cost. The failure mileage was 41,000.
We were told last week that the motor mounts on our 2004 chrysler pacifica were gone. Not broken.... Gone. I had noticed some front end shaking when I hit the brakes at a high rate of speed. I also noticed that the engine was loud when I would hit the accelerator from a stop. Our mechanic discovered that the motor mounts were missing and causing the issues. Every time I hit the gas, the engine jumps up a couple of inches. My mechanic called around and was unable to get his hands on any motor mounts at this time. He was told that they are on backorder at this time. I have been doing some research and have found that this is a common problem with pacificas. I have found a site, www.topix.com, has a forum open to list the issues with these cars. Over the last couple of years, many people have stated that this part is on back order and can't be found anywhere. One person also said that chrysler is not making the part any more. I find this to be poor business on chrysler's part. I try to buy american, but I have to be honest.... My confidence is failing here. I feel chrysler should do the 'right thing' and make good to all the pacifica owners who are having this same issue. At the very least, make the part!!!!!!
Tl*the contact owns a 2004 chrysler pacifica. The contact took her vehicle in for a routine inspection, but it failed due to excessive rust on the frame. The dealer referred her to a warranty specialist and was informed that the vehicle exceeded its warranty. The vehicle has not been repaired. The failure and current mileages were 87,000.
Tl*the contact owns a 2004 chrysler pacifica. The contact took her vehicle to the dealer because the steering wheel shakes while driving 65 MPH. In addition, a nail was found in the tire. The dealer stated that inner tie rods and tire balancing were needed. They further stated that the engine cradle was corroded. The dealer took pictures to send to the manufacturer so they could be advised on how to proceed. The contact is currently waiting on a return phone call from the manufacturer. The failure mileage was 62,000.
Loud clunking noise coming from engine during starts, stops, and turns. Discovered the noise is related to weak motor mounts cracking and breaking. Through online research I have discovered hundreds of similar complaints about chrysler pacifica motor mounts. They are not under warranty and the parts are not available due to backorder issues. This is a huge safety issue as motors can come loose during an accident not to mention potential damage to other parts of the vehicle due to the loose motor. Chrysler needs to initiate a recall to replace the motor mounts.
Tl*the contact owns a 2004 chrysler pacifica. When the contact took the vehicle to the repair shop for a routine oil change, she was informed that the passenger side cradle was corroded. She took the vehicle to the dealer and was informed that the subframe would need to be replaced at the cost of $4,000. The current and failure mileages were 33,900. Updated 12/09/09 *bf updated 12/10/09.
Tl*the contact owns a 2004 chrysler pacifica. The contact has been taking his vehicle to the dealer for an oil change and service ever since it was purchased. The dealer stated that the frame of his vehicle was rusted through and failed. The vehicle was unable to be driven and the contact must pay for the repair costs. The dealer never warned him of any failures. The manufacturer stated that they could not assist. The vehicle is still at the dealer awaiting repair. The failure mileage was 71,000. Updated 02/06/09 *bf the vehicle pulled to the left. The dealer performed an alignment and replaced the tie rod ends. Updated 02/06/09.
Went in for an oil change and was asked to come into the shop (tate) glenburnie, md and was shown the frame of my car on the passenger side was rusted out and actually split. Was told it's not covered by chrysler and a new frame was $3,000.00 plus labor of about $1,000.00. Was told the car was unsafe to drive. Had to rent a car till I figure out what to do.
04 chrysler pacifica was struck on the passenger side by a semi, as a result of that the pacifica then struck the guard rail on its drivers side. The impact was great enough to break multiple windows, take a tire completely off its rim, and yet the side airbags did not come out.
2004 chrylser pacifica engine cradle rusted out, tie rod replaced about one yr ago. Dealer won't cover cost d/t warranty expired. 53,000 miles on car. Major safety issue d/t engine/trans could fall out while driving. Instructed only to drive car if necessary. Avoid bumps! Have found multiple c/o on internet on same matter. I should not have to pay for poor quality of metal used on frame work.
Tl*the contact owns a 2004 chrysler pacifica. He took the vehicle to a mechanic to inspect the transmission. The diagnosis was that the entire front end of the vehicle had rotted out and dropped two to three inches below the engine. The cost of the repair was $4,000, in which the dealer was willing to pay for half. The current and failure mileages were 126,000. Updated 09/17/08. *lj updated 09/25/08.
Power seats, driver memory, pedal height adjustment all failed simultaneously at about 58,000 miles. My wife is about a foot shorter than me, and cannot, therefore, drive the car anymore. I contacted chrysler, and they were no help.
The car leaks in heavy rain and snow. From the sunroof and the sides of both front passenger doors, the water comes out through the side impact air bags and electrical panels. This somehow also causes the car battery to die.
Dash is cracking, in the center, starting from the windshield and going towards the passenger compartment. Dash bulging on driver's side at windshield.
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