Odometer 66466. Hybrid battery charge level 100%. When starting the vehicle the issue started with the transmission shifter knob stuck in gear Park. After turning off and on a few times, the transmission shifter knob would shift into Reverse. I then drove it to a dealer service for repair. During the drive several dash warning messages appeared. Also, the blind spot warning system did not function and the backup camera did not function. Dash warning messages while driving to dealer service: Parking Brake, TPS, Service Electronic Stability Control, engine, Red wrench, amber throttle, Brake, Service Electronic Throttle Control, Service Hybrid Electric Vehicle System. stability control, Blind Spot Alert, Arrived at dealer, kept engine on, brought service tech rep to vehicle and demonstrated the issue while in service bay. Mileage 66474. Last message I saw, Service Hybrid Electric Vehicle System. Friday, April 10 2026. The vehicle was in the shop for Service Hybrid Electric Vehicle System just 750 miles previous to this system failure. Dealer is unable to fix problem. Hybrid System still under warranty. Hybrid battery replaced last year, 12 volt battery replaced twice after. Vehicle is beyond unreliable, there is significant risk of failure at any time.
2018 Chrysler Pacifica: stuck in gear or won't shift
14 of the 900 complaints about the 2018 Chrysler Pacifica describe stuck in gear or won't shift.
- owner complaints
- 14
- of this car's complaints
- 2%
- typical mileage
- 6,000
- recalls
- 2
Stuck in gear or won't shift by model year
What owners say
Chrysler performed the 73B recall and n my van in August of 2025. Ever since performing this recall the van has a continuous stream of check engine lights and error codes. The van has been at the dealership at least 6 times for well over 100 days. The check engine lights and error codes always return. The hybrid battery recently had a failure code, and was replaced. I didn't even make it home before I got a check engine light and error codes. The dealership cleared the check engine light and sent me on my way. The codes returned and the van is back at the dealership. The codes I have been getting are : Service Hybrid System, Parking Brake Temporarily Unavailable, Service Electronic Throttle Control, Service Shifter( I was not able to drive as it wouldn't go into gear), Service Electronic Stability Control, Blind Spot Alert, and Service Airbag System. On the longest service visit (over 80 days), Chrysler ended up just telling the dealership to erase the stored codes and return the van to me. They test drive it 50 miles. The error codes returned. They currently have the van again for the same reason.
Vehicle went into limp mode Twice. 1st time on 10/28/24, Technician found fault for Hybrid Battery pack, Chrysler technical service bulletin said to clear fault then drive, if fault did not come back release the vehicle Work order stated, Bring vehicle back if it happens again and replace hybrid battery. 2nd time, 2/06/2026 vehicle went into limp mode again while driving. My safety and the safety of others was put at risk as I was driving on a highway at 65 MPH and suddenly without warning and no braking involved went down to 20 MPH. A very unsafe maneuver as the following vehicles had no indication I was braking or Slowing down. The dealer has confirmed the limp mode incident but so far has been unable reproduce it. The vehicle and components have only been inspected by the dealer. The warning lamps and messages only came on as the event unfolded. A sudden and uncontrollable loss of power. The dealer states that they believe the hybrid battery pack is failing, but Chrysler, Stellantis will not replace the hybrid battery pack unless the dealer can reproduce the incident. Extremely dangerous thing to try and recreate.
My vehicle went in for recall 73B at the end of August 2025. Every since the recall it has been back to the dealer for multiple check engine lights, service hybrid system, abs system, battery heater fail, blind spot warning temporary unavailable, service shifter(would not go into gear), parking brake, stability control light, partial loss of power steering while driving, service electronic throttle control, and service airbag messages. The van has been to the dealership 4 times for these messages. They have replaced components, tried to find loose wires and connectors, replaced the 12V battery, and other fixes. The van will drive normally for a few weeks, and then they come back. On the latest visit (4th since 73B recall) it's been at the dealership for 31 days and counting. The dealership is waiting on Chrysler to figure out a fix for the van. The vehicle has over 50 stored messages. This recall was supposed to monitor the hybrid battery for early indications for a fire, but according to the original recall all batteries are assumed to have the manufacturing defect that leads to spontaneous fires. This van is unsafe, and we never know when it will work correctly. The van operated normally before the recall software was installed.
This van is a 2018 modified with a handicap accessible rear ramp. We purchased this van in 2021 and since it has spent 6 months the first time at the shop then it was at our facility totally not running for another 6 months we paid 400 dollars to tow it to a dealership they replaced the transmission it ran for 2 months and now doesn’t start it’s in limp mode and when it does start and run when your driving it loses all power suddenly. We have only put 3800 miles on this van in the time we’ve had it and we owe over 25,000 still on it. Nobody can figure out what’s wrong with it but we are very small residential care facility and we are unable to transport residents because we have a broken van that we still pay for do we can’t purchase another one.
Soon after having recall 73B completed on my 2018 Chrysler Pacifica Plug in Hybrid the check engine illuminated with DTC P0BBE. The vehicle no longer accepts a charge through the charge port and is now indicating there is an error with the high voltage battery. This issue has happened within 147 miles of driving. I can no longer use the vehicle as it is now in limp mode.
User bought 2018 Chrysler Pacifica PHEV in 2019. User had no issues with the vehicle, all recalls completed, until the completion of the federal safety agency Recall 22V‑077 (Chrysler recall 73B). Recall 73B was completed on 13 Feb 2025 with approx. 103,000 miles on the vehicle. The recall included flashing the HV Battery Pack Control Module and a "soak" of the HV Battery to determine battery health; servicing dealer reported recall successful and battery health test found battery health was good. Approximately 1 week following the recall, the check engine light came on and stayed on for a couple of days and "self cleared". Several weeks later, the same sequence of events as above occurred once again. On 9 April, following a full charge overnight, I started the vehicle and the gas motor immediately started, check engine light illuminated, "turtle mode" icon appeared, and I was notified that "Vehicle Speed May Be Limited". After completing the short trip in "limp mode", I restarted the vehicle and only the check engine light was visible, van ran as normal. The following morning, no issues at all. Took the van to be diagnosed and was told an actuator in the dash needed replaced; actuator replaced. Five days later, once again, started the vehicle and the gas motor immediately started, check engine light illuminated, "turtle mode" icon appeared, and I was notified that "Vehicle Speed May Be Limited". Took the van to the dealership, at 106,163 miles, for diagnosis and have been told that the HV Battery is now dead and must be replaced. Dealership quotes $16,000.00 to replace HV battery and Stellantis (Chrysler parent company) would not deal with me as the battery warranty expired at 100,000 miles. Many other complaints like this following the 73B recall reported to NTHSA, this does not seem to be a coincidence. I had ZERO issues with this van until this recall was completed.
The vehicle display reads "Service Charging System" and switches into limp mode where the vehicle is prevented from driving faster than 15 mph. After leaving the van sit for a time, it drives ok. I took the van to a Chrysler dealership twice after this happened, and the dealership could not resolve the issue. After the second time this happened, the dealership contacted an engineer at Chrysler to try and resolve the problem, but they could not. Chrysler says the problem stems from the charger that is being used, but the error/limp mode occurs not after using a charger. I am concerned that the vehicle will switch over to limp mode at any time presenting a safety risk.
Vehicle would not start and would not move out of "run" position so I could not turn it off. Multiple warning lights and messages appeared including service transmission, service shifter, vehicle not in park, also shifter lights would not come on. Could not jump start it. Eventually had to disconnect the battery and then reconnect to get it started. This is not the first time this has happened, though the first time it was stuck in the run position where I couldn't even turn it off. Shifter has already been replaced once after the first time this has happened. Auxiliary battery has also been replaced prior to this latest incident. Dealership has no idea what is wrong. I did see a prior recall that had supposedly been done regarding battery grounding, but this makes me question the work. Safety issue because I could not get the car out of the run position and it was in my garage. Also, when I did get it running, it would not go into reverse. I had to drive forward a little in my garage and then put it in reverse which worked.
We have a 2018 pacifica with 10000 miles and on 4-1-2020 the check engine light came on as soon as it was started. We put the van in reverse to back out and it wouldn't go into gear. Ended up putting it back into park and tried reverse again and it jerked into gear moving the van. Took it to progressive dodge chrysler in ohio and found it they need to replace the transmission vavle body and also something with the emissons. How does something like this go bad so fast...
The transmission has slipped and/or jerked on multiple occasions. As many as 50. When driving from a stop it will not go into gear for several seconds or will jerk into gear. While putting in park it will jerk causing it to jump forward which could lead to an accident.
Tl* the contact owns a 2018 chrysler pacifica. When the contact pulled into a parking space, the brakes did not stop the vehicle and the gear did not shift into park. As a result, the vehicle crashed into a wall. The contact had to pump the brake pedal a couple of times until the vehicle stopped. The contact sustained a minor injury that did not require medical attention. A police report was not filed. The vehicle was damaged and driven to suburban chrysler dodge jeep ram of garden city (734‑421‑5700, located at 32850 ford rd, garden city, mi 48135), but the cause of the failure could not be determined. The dealer suggested that the contact might have depressed the accelerator pedal instead of the brake pedal. The manufacturer was made aware of the failure and stated that there was no failure. The vehicle was not repaired. The failure mileage was approximately 6,000.
Service bulletins that may apply
- 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator...
- International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission Certain 2017
- Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction...
- Verifying Camshaft Diagnosis
- Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction...
- Warranty Bulletin D-23-07 (XE1) Eflite Si-eVT Transmission
- CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble...
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
Related recalls
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
- Risk
- If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U85.
Recall number 18V492000 · Recall details
Power train: axle assembly: axle shaft
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
- Risk
- If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U80.
Recall number 18V493000 · Recall details
Questions about the 2018 Chrysler Pacifica won't shift
Is stuck in gear or won't shift a common problem on the 2018 Chrysler Pacifica?
14 of 900 owner complaints about the 2018 Chrysler Pacifica (2%) mention stuck in gear or won't shift. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2018 Chrysler Pacifica?
There are 2 recalls and 33 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Chrysler Pacifica
Check engine light 146Stalling 133Misfire 84Loss of power 65Start-stop 65Overheating 62Engine failure 52Jerking 44Power steering loss 42Won't start 42Fire or smoke 24Harsh shifting 21Steering lock-up 17Backup camera 15Screen failure 15Adaptive cruise 14Transmission failure 14Ball joint 12Hesitation 12Key fob 12Grinding brakes 11Warning lights 11Knocking 10Collision warning 9ABS 8Door locks 8Shudder 8Battery drain 7Fuel pump 6Pulling 6Sudden acceleration 6Slipping 5Steering noise 5
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