2018 Chrysler Pacifica: doors won't lock, open or latch

Filed Nov 2, 2026 · Electrical, Engine · PA

I originally took my car to Reedman toll in 2021 due to frequent issues with the batteries needing to be replaced and the car not starting. At the time I was told it was related to a recall, and they fixed it. However, over the last year I have continued to have various problems with the car. The batteries were replaced numerous times. The check engine light and stop start unavailable light going on randomly. The car also started having electrical issues like the radio would just turn off on its own, or the automatic car doors would not open. The car also started feeling jumpy and shaky upon starting, and when the car is off there is a thumping noise. This thumping noise is still heard when the car has been off and parked for hours. The car will be off and I will get in it and hear the thumping before the car starts. Over the summer the problems became more frequent, and on August 31st it would not start, and I had to have it towed to Reedman. Reedman said my started was bad and also the fuse box shorted. They had my car for 10 days, and during this time I paid $500 out of pocket for a rental. I paid $2000 to Reedman for these repairs. I got the car back, and immediately (same day) experienced the exact same problems, and then my car would not start again. When I did get it started I kept getting warnings that the engine might overheat. I got it back to Reedman and they then said it was a bad alternator and some wires were bad as well. They had my car for 2 months. I picked it up 9/30/26 and within less than 6 hours the check engine light and start stop unavailable light came on. The car started feeling jumpy again upon starting, and the thumping noise returned. This car was purchased brand new in 2018 and only has about 51,000 miles on it. I do not understand why this is all happening to a car that has such low mileage. My 2014 Nissan has never had a single problem.

Filed Jul 17, 2022 · Body · OH

Automatic right passenger sliding door will not operate with the outside door handle or inside pillar switch making it a safety concern.

Filed Feb 21, 2022 · Electrical · VA

1. The battery for the auto start/stop system has been dead (since a week after my warranty expired). The Start/Stop warning light has been on ever since. 2. The side sliding doors on both sides are temperamental. It takes a few tries to make them stay closed. 3. The button on the outside front door handle no longer functions when I push it to lock the doors. I can lock from the FOB or from the inside of the car.

Filed Dec 5, 2021 · CA

My vehicles power sliding doors on the right side of the vehicle will not open using the controls on the door itself or the handle. They will open using the key fob, or from the control panel accessible to the driver on front of the vehicle. Once opened form the front panel or key fob, the door controls become responsive again (the electric controls or door handle will close the door), until the door closes, at which point they will not open it. I understand there is a technical bulletin for the door, and the the dealership will flash upgrade the controller to resolve intermittent door not working issues, however this could prevent the passenger on that side of the vehicle from evacuating in the case of an emergency, which could elevate it to a safety issue.

Filed Jul 6, 2020 · CA

Sliding doors will not close properly. Once the button to close is pressed, door will try to close, as soon as it touches the latch, three beeps will sound and door will open back right away as if something is jammed. This will occur 3 to 5 times before the door closes completely. Vehicle is stationary on a level road. Door module update is recommended by dealer. I dont think customers should pay for these problems.

Filed Feb 4, 2020 · Driver assistance, Engine · 50,000 miles · IL

I returned home from driving a half an hour in my vehicle and when I pushed the start/stop button to turn the vehicle off it would not go completely off. The engine turned off but the sensors and radio would not turn off. Normally it shuts off when you open the door and it still would not work. So then I messed with things a bit and made sure all doors were shut. When doing so the back left door would not latch all of the way. It would go to shut and the open again before latching.

Filed Aug 8, 2019 · Electrical, Engine · 19,600 miles · FL

Purchased 2018 chrysler pacifica limited in march 2019. Within 2 weeks, two electrical recalls and failure of safety locks and autistic 3yr locked in car. Turned car on with AC to cool, took daughter out and put in carseat, closed door and driver door locked. Had spare in house. Serviced at dealership and told all fine. Three weeks later, sunroof would not close, and daughter locked in car again for over 30 minutes. Grandmother had to bring spare key to publix. Service once again said all was fine. Safety locks, we were told, would not lock if key was in car which it was. Serious safety issue for my daughter and there has been times engine shut down. *as

Filed Oct 1, 2018 · Electrical, Locks · CA

Tl* the contact owns a 2018 chrysler pacifica. While the vehicle was parked and turned off in the driveway on a slight slope, the contact remotely opened the front passenger door and rested her right hand on the door. While retrieving something from the back of the front passenger seat, the front passenger door closed and latched onto the contact's hand without warning. The contact struggled with the help of a neighbor to release the door latch and free her hand. The dealer was not called. The manufacturer was not made aware of the failure. The contact was not injured. The failure was not diagnosed or repaired. The failure mileage was approximately 14,000.