2020 Dodge Durango technical service bulletins
494 technical service bulletins and manufacturer communications cover the 2020 Dodge Durango, including 2 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- D-26-19 (XE2)
- ID-26-39 (XE2)
- Liftgate Tail Lamp Assembly Not Illuminating Or Partially Illuminating XE2 Warranty Extension Customers...
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward...
- Transmission kit - with torque converter
- Evaporator - air conditioning
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
- Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed...
- Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long...
- Backup Camera Poor Image Quality Inspection
- Power Liftgate Intermittently Inoperative
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Blower Motor Makes Loud Noise
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- Power Liftgate Intermittently Inoperative
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- Application Of Grease In Pads/Clips
- Cooler - engine oil
- Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays...
- Rear Heater Coolant Tube Repair Customers may comment on one or more of the following: SYMPTOM: ? A...
- Power Liftgate Inoperative.
- Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
- Front Brake Noise, Inboard Pad Wear, Brake Pull.
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from...
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV...
- Water pump
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- Water Pump & Chain Case Cover
- Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
- Isolator - engine mount
- Hose- Oil Cooler Inlet, Outlet
- Engine Oil Leak
- Tick Click Snap Noise With Chassis Flex From Front Wheel Area While Driving.
- Evaporator - air conditioning & core - heater
- Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3...
- Rear storage lid (5LC38TRMAK) can stick against rear scuff when opening and closing
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Verify Reman part number availability
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Door speaker Inoperative or No Sound
- Engine Rattle Noise
- Inspection Procedure For Liftgate Gas Strut
- To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector...
- Decreased Remote Start And RKE Range
- 850RE d
- When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order...
- Front Cradle Service Update
- Adjuster
- Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a...
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- 3.6L psu
- Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00,...
- Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and...
- 850RE d
- Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key...
- Misfire DTCs, Rough Idle, Valvetrain Noise
- Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
- D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a...
- Hose and tube - heater supply and return
- Engine Noise
- 3.6L psu
- Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Camera - rear view
- 3.6L psu
- D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle...
- Fuel pump/level unit module
- Check Engine Light Illuminates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
- D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle...
- Power Liftgate Is Inoperative or Won’t Close.
- Plate
- Battery Drain Suspected or "Identified" From USB or Media Hub
- Pump – water & connector - oil cooler tube
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Carrier – planetary & shaft kit - output
- D Clutch Repair Kit TSB 21-039-24 REV A
- Module - anti-lock brake system
- No Reverse And/Or Forward Gear After D-Clutch Repair.
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination
- Suspected Engine Coolant Leak
- Step kit - tubular side
- Generator
- Checking Radio Software Level On A VP2 Radio
- Valve body & control unit
- Pump water
- SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- Cooler
- Spring Front Upr
- Verifying Camshaft Diagnosis
- Cold Engine Ticking Noise From Exhaust Manifold Area The
- Lifter
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- 8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
- PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak
- Suspected engine coolant leak.
- Steering Column Power Tilt Inoperative
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- Low Charging Voltage Displayed On Cluster
- Apple CarPlay Does Not Work Or Not Connecting
- CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- Customer Satisfaction Notification ZD7
- Fuel Nozzle Premature Shut Off The
- Customer Satisfaction Notification ZD7
- Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up....
- Water Quality When Mixed With Engine Coolant
- SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
- License Plate LED Light Inoperative
- PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300...
- Mirror
- WiTECH Small Leak Verification Test (SLVT)
- Flash: Radio Frequency Hub Module (RFHM) Updates The
- CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble...
- Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change...
- Adapter
- Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
- Adapter
- Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the...
- Updated Front Turn Signal or Park Lamp Bulb
- Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot...
- Washer Light On And Will Not Turn Off After Adding Washer Solvent.
- UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? Wi-Fi hotspot...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Flash: Transmission Control Module (TCM) Updates The
- Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
- Radio Enhancements Software Level 1848.34
- Ambient Temperature Sensor Servicing.
- Approved Use of Weld Through Primers
- Flash: Transmission Control Module (TCM) Updates
- No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
- Flash: Powertrain Control Module (PCM) Updates
- Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the...
- Panasonic VP4R Wi-Fi New Enrollment Pause
- Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights...
- Flash: Instrument Panel Cluster (IPC) Updates
- If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
- The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually
- Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36...
- Front Fascia Misaligned with the Fender
- No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
- Front Click Noise at Low Speed Turns
- RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative
- ?Device Not Supported? Message on the radio screen
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation...
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- Flash: Memory Seat Module (MSM) Updates
- Flash: Body Control Module (BCM) Updates
- UAQ and UCQ Radio Enhancements
- Memory Seat Settings Can Not Be Recalled, Memory Seat Function Is Inoperative
- Water Leak From Overhead Console, A Pillar And Or Headliner
- Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking,...
- Rattle Coming From Sunroof
- Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204"...
- Pentastar Upgrade Oil Fill Level after an Oil Change
- Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
- Front Click Noise at Low Speed Turns
- Front Click Noise at Low Speed Turns
- Head unit button stuck DTC code B14DA-2A
- No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement...
- No Crank No Start, Click No Start
- License Plate LED Light Inoperative
- Customer complaint includes a Mil-on condition
- Customer Complaint May Include Engine Oil Leak Or Consumption
- Error Code 20 Message On the Radio Screen
- Wiring
- Radio Screen Freeze, Blank Screen And Reset
- Bubbles Or Delamination On The Radio Display
- Radio Reboot Continually
- Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection,...
- Customer complains of a MIL-on condition
- Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
- Trailer Tow Wiring Harness 2020 Mopar kit 82216008AC is not compatible with 2021 WD 3.6L vehicles
- Radio Volume Uncontrollable Or Changing On Its Own
- Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
- UGQ, UGV, UJV and UJQ Radio Enhancements
- ACC Not Available Message Instrument Cluster
- Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
- The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
- Rear Wiper Inoperative
- Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- Battery Tester Warranty Code Procedures, Medtronic Update Process
- Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles
- Glass
- Customer complaint may include engine oil leak/consumption.
- Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
- A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light...
- TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits...
- Favorite Song On-Air Alert List Empty
- Crank No Start Condition, No DTC?s
- Squeak Chirp Creak Noise From Left Quarter Panel Area
- Radio Enhancements
- Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM...
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- Windshield
- Check Engine Light Illuminated, Stop Start Function Inoperative
- 3.6L Pentastar Upgrade Spark Plug Internal Crack
- Wind Noise Or Fluttering When Driving at Highway Speeds
- No Start Condition, Low Battery Voltage And Battery Light On, DTC P2503, P2504 Active Or Stored
- Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
- Aluminum Body Panel Corrosion Repair
- Improper Up Shift With Paddle Shift
- LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace...
- (Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift...
- CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps...
- (Revision A) Clunk Noise From Rear Suspension
- Navigation Shows Incorrect Location
- (Revision A) Front Bumper Fascia is misaligned or popping out
- Sensor
- Radio UConnect GPS Based Trip Computer Missing
- Rear Heater Coolant Tube Repair
- Blind Spot LED Stays ON. DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open
- USB port
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- Exterior Emblems/Badging For exterior emblems/badges that appear to be loose, crooked, or missing, please...
- UAQ and UCQ Radio Enhancements
- During A WiTech Session The ABS And Traction Control Lights Turn On. Multiple ABS And PCM DTC?s Set
- Uconnect Market Place APP Fatal Error Message
- Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification
- Customer Indicates That There Is A Whistle Noise Present While Driving.
- Blind Spot Or Park Assist Warnings, False Activation
- Customer Cannot Change Cluster Display Unit Settings
- No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
- Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The...
- SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
- Volume Uncontrollable Or Stuck On High
- Fuel Door Button Inoperative Or Sticking
- VP2R Radio Clock Not Keeping Time
- Customer complaint may include an overfilled engine crankcase after an oil change.
- VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
- Heated Seats, Heated Steering Wheel And Ventilated Seats Inoperative
- Sensor
- Battery Vent Tube Does Not Align With Some New Battery Installations
- Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open.
- CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal...
- Disinfectant Solution Recommended for COVID-19
- Radio Issues With iPhone 11
- Phone Contacts Will Not Load
- Charging System, Battery Diagnostic Tools and Warranty
- Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
- Hands On Steering Wheel Message In EVIC
- Apps Or Icons Grayed Out
- Fuel Vapor Hose Not Connected
- Satellite Radio Inoperative Radio Has Code B156B-13.
- Flash: Transmission Control Module (TCM) Updates
- LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the...
- TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub...
- Switch
- Creaking Noise From Front Of Vehicle With Body Flex
- Blind Spot Mirror Indicators And Back-Up Camera Inoperative, DTC?s U0232-00 Lost Communication With Blind...
- Battery
- Key Programming, Security Pin Request, Pin Invalid
- Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp...
- Power Lift Gate Opens 1 To 2 Feet Then Closes
- Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings
- Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
- Radio Enhancements
- SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that...
- Flash: Security Gateway Module (SGW) Enhancements
- Flash: Transmission Control Module (TCM) Updates
- Flash: Powertrain Control Module (PCM) Updates
- SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals
- 2020 wd srt F19
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